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3.7

based on 471 Reviews

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Go First Customer Service Executive Interview Questions and Answers

Updated 13 Oct 2023

Go First Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
    • Add your answer
  • Q2. Yes .if it is required for company .
    • Add your answer
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

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Interview Tips & Stories
2w
creamytaro
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works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 18 Oct 2021

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why indigo? Tell me about indigo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good . It's basically 2 rounds. Both are HR rounds.

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 10 more answers
  • Q2. If u need to ask me a question?
    • Add your answer
  • Q3. Yes sir..... When i need to join..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
    • View 4 more answers
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

    • Answered by AI
    View 1 more answer
  • Q3. Why indigo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Executive Interview Questions & Answers

Air India user image Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
    • Add your answer
  • Q2. Experience Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 22 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. HOW LONG WILL YOU GO AND HOW??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CLEAR AND PRESENT YOURSELF WITH STATE OF MIND

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 7 Jul 2021

I applied via Walk-in and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Grooming related ..
    • Add your answer
  • Q3. Customer service related ...
    • Add your answer
  • Q4. Walking style
    • Add your answer
  • Q5. Speaking ability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...smile in your face...

Customer Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Mansi mittal

posted on 23 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Why you want to join aviation industry
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer
  • Q4. Tell me about your background
    • Add your answer
Round 3 - Group Discussion 

Is higher studies is compulsory or not

Round 4 - HR 

(4 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Tell me about your background
    • Add your answer
  • Q3. Area of interest
  • Ans. 

    My area of interest lies in providing exceptional customer service and finding solutions to customer issues.

    • I am passionate about helping customers and ensuring their satisfaction.

    • I enjoy problem-solving and finding creative solutions to customer inquiries.

    • I have a strong attention to detail and strive to exceed customer expectations.

    • I am constantly seeking ways to improve the customer experience and streamline process...

    • Answered by AI
    Add your answer
  • Q4. How do you spend your last vacation
    • Add your answer
Round 5 - Grooming test 

(1 Question)

  • Q1. Check your grooming skills
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? why you left your last job?
    • Add your answer
  • Q2. What do you join us? How much salary did you except from us?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident stay smart be dress well be focused what the question asked by HR give the positive answer with ethical way.
More about working at Go First

Go First Interview FAQs

How many rounds are there in Go First Customer Service Executive interview?
Go First interview process usually has 3 rounds. The most common rounds in the Go First interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Go First Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Go First. The most common topics and skills that interviewers at Go First expect are Customer Service, Front Office Operations and cse.

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Go First Customer Service Executive Salary
based on 120 salaries
₹1 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Go First Customer Service Executive Reviews and Ratings

based on 41 reviews

3.8/5

Rating in categories

4.0

Skill development

3.4

Work-life balance

3.4

Salary

3.3

Job security

3.4

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 41 Reviews and Ratings
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