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Spicejet Ground Staff Interview Questions and Answers

Updated 27 Jan 2024

Spicejet Ground Staff Interview Experiences

5 interviews found

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 27 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Your good name Where are you from
  • Q2. Are you ready for this job
  • Q3. Send your resume or cv

Interview Preparation Tips

Topics to prepare for Spicejet Ground Staff interview:
  • Hospitality
  • Teaching
  • HR
  • Hotel Management
Interview preparation tips for other job seekers - Be innovative
Be positive in every situation

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 5 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about your self. About SpiceJet. Why should be hire you. Where r u from recently.
  • Ans. I was tell all about my self and tell HR questions answers
  • Answered Anonymously
  • Q2. HR questions mention above.
Round 3 - Group Discussion 

They was gave one topic and apeak about main points.

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice finally prepared yourself for interview then go for it 👍.

Ground Staff Interview Questions Asked at Other Companies

asked in Spicejet
Q1. What is customer service ? How would you handle clients ? What is ... read more
Q2. How will you handle an unhappy customers?
asked in Spicejet
Q3. How would you handle customer complaints?
Q4. What is the basic Knowledge of ground staff.
Q5. What is quality in Ground staff?

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 3 May 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

    • Customer service involves actively listening to customers and addressing their needs and concerns.

    • It requires effective communication and problem-solving skills.

    • Handling clients involves being friendly, patient, and empathetic.

    • Customer satisfaction is the measure of how well a customer's expectat...

  • Answered by AI
  • Q2. How would you handle customer complaints?
  • Ans. 

    I would listen to the customer, empathize with their situation, and offer a solution to resolve the issue.

    • Listen actively to the customer's complaint and let them express their concerns fully.

    • Empathize with the customer and acknowledge their frustration.

    • Offer a solution to resolve the issue, such as a refund, exchange, or alternative option.

    • Follow up with the customer to ensure their satisfaction and prevent future com

  • Answered by AI

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 14 Apr 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your family?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am a hard worker . And I am very helpful for others my age is 21 year

Spicejet interview questions for designations

 Airport Ground Staff

 (4)

 Staff Nurse

 (1)

 Cabin Crew

 (10)

 Senior Cabin Crew

 (1)

 GNM Staff Nurse

 (1)

 Paramedical Staff

 (1)

 AIR Hostess

 (1)

 Reservations Executive

 (5)

Ground Staff Interview Questions & Answers

user image Deepa Mitra

posted on 17 Dec 2018

I applied via Recruitment Consultant and was interviewed in Sep 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: I gave an interview and selected they asked me about an airport n how many airlines are there and name them and many other questions ect..and then I have got complete aviation training from air world aviation training institute but I didn't get any job still now.
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: Hello sir I am vikesh kumar
I belongs to bihar. Write now I live in Dwarka sector 19 with my family
I m fresher and I m pursuing graduation in sol du.
Thanks sir


Skills: Communication, Body Language, Problem Solving
Duration: <1 week

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Q2.  Tell me about indigo?
  • Q3. What do you know about ground staff?eg customer service, ramp, security officer
  • Q4. What 3 things you can give to this company?
  • Q5. Why airlines industry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well groomed(suit & tie would be great option), be confident while answering ( don't fumble), be 1hr before the interview timings be fluent while answering.

I applied via Job Portal and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice interaction with the executive

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was good. They asked general questions about Aviation and personal questions

Round 2 - Case Study 

A case study was given which was pf medium level

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your soft skills more. They require an employee having good interpersonal skills who can manage good relationship with customers and understand their issue.

I applied via Company Website and was interviewed in Jun 2021. There were 6 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. 1.self introduction
  • Q2. 2.why you want to join qatar airways
  • Q3. 3.previous experience roles and responsibilities
  • Q4. 4.subject knowledge relevant field
  • Q5. 5.family background
  • Q6. 6.notice period details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be truth and be confident on u r answers .keep smiling

Spicejet Interview FAQs

How many rounds are there in Spicejet Ground Staff interview?
Spicejet interview process usually has 2 rounds. The most common rounds in the Spicejet interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Spicejet Ground Staff interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Spicejet. The most common topics and skills that interviewers at Spicejet expect are Customer Service, Communication Skills, Ticketing, customer support and Complaint Handling.
What are the top questions asked in Spicejet Ground Staff interview?

Some of the top questions asked at the Spicejet Ground Staff interview -

  1. What is customer service ? How would you handle clients ? What is customer sati...read more
  2. How would you handle customer complain...read more

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Spicejet Ground Staff Interview Process

based on 7 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more
Spicejet Ground Staff Salary
based on 76 salaries
₹1.5 L/yr - ₹5 L/yr
8% more than the average Ground Staff Salary in India
View more details

Spicejet Ground Staff Reviews and Ratings

based on 21 reviews

3.9/5

Rating in categories

4.3

Skill development

3.7

Work-life balance

4.0

Salary

4.4

Job security

4.4

Company culture

3.8

Promotions

4.4

Work satisfaction

Explore 21 Reviews and Ratings
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