2 British Airways Customer experience Executive Interview Questions & Answers | Complete Prep Guide 2025

British Airways Customer experience Executive Interview Experiences

1 interview found

Customer experience Executive Interview Questions & Answers

Anonymous

posted on 13 Aug 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Your last job expeieenxe

Ans.

Managed customer experience initiatives at a retail company, focusing on improving satisfaction and loyalty.

Led a team in implementing new customer feedback system
Analyzed data to identify pain points and areas for improvement
Developed training programs for staff to enhance customer interactions

Answered by AI

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Q2. Tell me something about yourself

Ans.

I am a customer-centric professional with a passion for creating exceptional experiences.

I have over 5 years of experience in customer service and relationship management.
I excel in problem-solving and communication skills, always putting the customer first.
I have a track record of implementing successful customer experience strategies, leading to increased customer satisfaction and loyalty.

Answered by AI

Add your answer

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Anonymous

posted on 17 Aug 2022

I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

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Interview preparation tips for other job seekers - sir mujhe is job ki jarurt hai app rakh lo job pe to bhu achhe se km karungi app ko dukhi nhi karungi🙏🙏

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Anonymous

posted on 19 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

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Interview preparation tips for other job seekers - be confident with speech .loud and clear

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Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Why you want to leave your current organization?

Ans.

I am seeking new opportunities for growth and development.

Looking for a more challenging role
Seeking a company with better career prospects
Wanting to expand my skill set
Desire for a more positive work environment

Answered by AI

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Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

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InterGlobe Aviation

posted on 30 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

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Interview preparation tips for other job seekers - Just keep focused on your communication and presence of mind

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Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

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Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

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Anonymous

posted on 24 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Executive interview:

What do you know about aviation
Why do you want to join this ind

Interview preparation tips for other job seekers - You have to be very confidence whatever you have prepared for and the answer which are giving to the interviewer. If you are getting shortlisted it's good if not don't get nervous. And set a goal what wrong in you have done in that practice as much as much you can. Try for next upcoming Interview get selected.
Best of luck.

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Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell about your favorite place and why?

View 4 more answers

Q2. Advantages of Social media

Ans.

Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

Increased brand awareness through social media platforms
Improved customer engagement and communication
Cost-effective marketing through targeted advertising
Ability to gather customer feedback and insights
Opportunity to build brand loyalty and advocacy
Access to a wider audience ...

Answered by AI

View 1 more answer

Q3. Why indigo?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

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Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

View 10 more answers

Q2. If u need to ask me a question?

Add your answer

Q3. Yes sir..... When i need to join..

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...

2.self introduction.... And about company...

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Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self intro Why u want to be in Indigo Some lofe experiences

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

British Airways Interview FAQs

How many rounds are there in British Airways Customer experience Executive interview?

British Airways interview process usually has 1 rounds. The most common rounds in the British Airways interview process are One-on-one Round.

Service Advisor 356 salaries	₹2.8 L/yr - ₹6.5 L/yr
Customer Service Executive 30 salaries	₹2.3 L/yr - ₹6.6 L/yr
Senior Service Advisor 23 salaries	₹3 L/yr - ₹6.5 L/yr
Team Manager 22 salaries	₹6.9 L/yr - ₹12 L/yr
Shift Supervisor 20 salaries	₹5 L/yr - ₹8.9 L/yr

British Airways Customer experience Executive Interview Questions and Answers

British Airways Customer experience Executive Interview Experiences

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