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British Airways

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3.1

based on 205 Reviews

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British Airways Customer experience Executive Interview Questions and Answers

Updated 13 Aug 2024

British Airways Customer experience Executive Interview Experiences

1 interview found

Customer experience Executive Interview Questions & Answers

user image Anonymous

posted on 13 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your last job expeieenxe
  • Ans. 

    Managed customer experience initiatives at a retail company, focusing on improving satisfaction and loyalty.

    • Led a team in implementing new customer feedback system

    • Analyzed data to identify pain points and areas for improvement

    • Developed training programs for staff to enhance customer interactions

    • Answered by AI
    Add your answer
  • Q2. Tell me something about yourself
  • Ans. 

    I am a customer-centric professional with a passion for creating exceptional experiences.

    • I have over 5 years of experience in customer service and relationship management.

    • I excel in problem-solving and communication skills, always putting the customer first.

    • I have a track record of implementing successful customer experience strategies, leading to increased customer satisfaction and loyalty.

    • Answered by AI
    Add your answer

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Sales Executive Interview Questions & Answers

Air India user image Anonymous

posted on 17 Aug 2022

I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. App se koi ghuse me bat karta hai to kya karegi
    • Add your answer
  • Q2. App ko koi jyda selery dega to app job choregi ya nhi
  • Ans. Sir me job to nhi chorungi q ki ye mera mn lyak kam.hai jisme mn lge ohi kam karna chiye
    • Answered Anonymously
    Add your answer
  • Q3. App tecket executive q karna chati hai
    • Add your answer
  • Q4. Q sir me isme mhir hu or me achhe se kar leti hu
    • Add your answer
  • Q5. App se koi staff batimiji se bat karta hai to kya karegi
    • Add your answer
  • Q6. Me use achhe se bat karungi
    • Add your answer
Round 3 - Group Discussion 

Jyoti singh vill eksar post eksar

Interview Preparation Tips

Interview preparation tips for other job seekers - sir mujhe is job ki jarurt hai app rakh lo job pe to bhu achhe se km karungi app ko dukhi nhi karungi🙏🙏

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 18 Oct 2021

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why indigo? Tell me about indigo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good . It's basically 2 rounds. Both are HR rounds.

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 10 more answers
  • Q2. If u need to ask me a question?
    • Add your answer
  • Q3. Yes sir..... When i need to join..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
    • View 4 more answers
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

    • Answered by AI
    View 1 more answer
  • Q3. Why indigo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

Operations Executive Interview Questions & Answers

InterGlobe Aviation user image

posted on 30 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to be in Aviation field
  • Ans. 

    I am passionate about aviation and fascinated by the complexity of operations involved in the field.

    • Aviation is a dynamic and challenging field that requires constant problem-solving and critical thinking.

    • I have always been interested in the technical aspects of aviation, such as aircraft design and maintenance.

    • I am excited about the opportunity to work in a fast-paced environment and contribute to the safe and efficie...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep focused on your communication and presence of mind

Customer Service Executive Interview Questions & Answers

Air India user image Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
    • Add your answer
  • Q2. Experience Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 24 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Be a good listener. GDs are not just about speaking. Your listening skills will give you a lot of points to counter and speak when your turn comes.
View all tips

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Executive interview:
  • What do you know about aviation
  • Why do you want to join this ind
Interview preparation tips for other job seekers - You have to be very confidence whatever you have prepared for and the answer which are giving to the interviewer. If you are getting shortlisted it's good if not don't get nervous. And set a goal what wrong in you have done in that practice as much as much you can. Try for next upcoming Interview get selected.
Best of luck.

Customer Service Associate Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 8 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
    • Add your answer
  • Q2. Don't worry about it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company
More about working at British Airways

British Airways Interview FAQs

How many rounds are there in British Airways Customer experience Executive interview?
British Airways interview process usually has 1 rounds. The most common rounds in the British Airways interview process are One-on-one Round.

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British Airways Customer experience Executive Interview Process

based on 1 interview

Interview experience

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