4 Qatar Airways Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Qatar Airways Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 8 Oct 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

More than 8 weeks

Result

Selected

I applied via Company Website and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.

Add your answer

Q2. Don't worry about it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 21 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Can you describe the profile of your previous company and your role there?

Ans.

I worked at a fast-paced retail company as a Customer Service Associate.

Assisted customers with product inquiries and issues
Processed returns and exchanges
Handled customer complaints and resolved issues
Collaborated with other departments to ensure customer satisfaction

Answered by AI

Add your answer

Q2. What is your experience in the travel industry, and how extensive is your knowledge in this field?

Ans.

I have 3 years of experience in the travel industry, specializing in booking flights, hotels, and car rentals.

Worked as a travel agent for a major agency, handling customer inquiries and bookings
Familiar with various booking platforms and systems such as Sabre and Amadeus
Assisted customers with itinerary planning, visa requirements, and travel insurance options

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ask questions repeatedly; instead, listen first and then respond. This is a 24/7 job profile with strict timing, and there are no compromises regarding shifts. You are required to adhere to the roster at all times. If you are suitable for this role, then please join.

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Jet Airways

Anonymous

posted on 19 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. About yourself, good communication

Add your answer

Round 2 - Group Discussion

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Why you want to leave your current organization?

Ans.

I am seeking new opportunities for growth and development.

Looking for a more challenging role
Seeking a company with better career prospects
Wanting to expand my skill set
Desire for a more positive work environment

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self intro Why u want to be in Indigo Some lofe experiences

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

Customer Service Associate Interview Questions & Answers

Air India

Anonymous

posted on 3 Dec 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - Group Discussion

Feminist movement describe it's impact

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 30 Jan 2023

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Explain about company

Add your answer

Q2. What field you are interested in?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and speak properly tell what ever know

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 12 Sep 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Group Discussion

Choose from 3 topics according to your choice

Customer Service Executive Interview Questions & Answers

Jet Airways

Anonymous

posted on 8 Feb 2021

Interview Questionnaire

4 Questions

Q1. I was asked to demonstrate my selling skills to a person looking for a smartphone.

Add your answer

Q2. I was asked how long am I going to stay in the company if they offer a position?

View 1 more answer

Q3. I was asked what are my salary expectations?

View 1 more answer

Q4. I was asked to brief my professional curriculum?

Add your answer

Customer Service Executive Interview Questions & Answers

Emirates Airlines

Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Round 3 - One-on-one

(1 Question)

Q1. Why u want to join contact centre?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to work with best airline in the world.

Qatar Airways Interview FAQs

How many rounds are there in Qatar Airways Customer Service Associate interview?

Qatar Airways interview process usually has 1-2 rounds. The most common rounds in the Qatar Airways interview process are One-on-one Round and Resume Shortlist.

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Qatar Airways Customer Service Associate Interview Process

based on 4 interviews

Interview experience

Good

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Qatar Airways Customer Service Associate Salary

based on 25 salaries

₹3 L/yr - ₹9 L/yr

105% more than the average Customer Service Associate Salary in India

View more details

Qatar Airways Salaries in India

Customer Service Agent 126 salaries	₹0 L/yr - ₹0 L/yr
Cabin Attendant 98 salaries	₹0 L/yr - ₹0 L/yr
Cabin Crew 83 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 72 salaries	₹0 L/yr - ₹0 L/yr
Flight Attendant 43 salaries	₹0 L/yr - ₹0 L/yr