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Qatar Airways Global Customer Support Interview Questions and Answers

Updated 17 Jun 2021

Qatar Airways Global Customer Support Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. A customer is angry because their flight has been cancelled because of travel resistrictions, what do you do
  • Q2. Tell us about yourself and how you relate to customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Be confident and positive, remember to smile. Pratice, practice, practice

Interview questions from similar companies

I was interviewed before Aug 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: It's personal interview basically. You will be asked 2-3 questions based on ur resume

Round: Test
Experience: There are a series of basic grammar questions which are very easy to solve
Duration: 45 minutes
Total Questions: 20

Round: Group Discussion
Experience: They give you a topic and some time to discuss on it. Once that's done then you start talking. Make sure you talk only what you have to. Don't talk too much and neither be quite too.
Duration: 15 minutes

Round: Management round
Experience: It's a simple round if you are a fresher. But if you are experienced then they ask you about your job experience.

Round: Senior management round
Experience: It's same as the 4th round but it's the higher ups asking questions.

Skills: Communication And Confidence

I was interviewed before Sep 2018.

Interview Questionnaire 

3 Questions

  • Q1. Tell us something about you ?
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service and travel.

    • Customer service oriented

    • Passionate about travel

    • Dedicated and enthusiastic

  • Answered by AI
  • Q2. Why do you want to become a cabin crew?
  • Ans. 

    I have a passion for travel, love working with people, and thrive in fast-paced environments.

    • Passion for travel and exploring new cultures

    • Enjoy working with people and providing excellent customer service

    • Thriving in fast-paced and dynamic environments

    • Opportunity to work in a diverse and multicultural team

  • Answered by AI
  • Q3. Why indigo?
  • Ans. 

    Indigo is known for its strong focus on customer service, safety standards, and employee satisfaction.

    • Indigo has a reputation for excellent customer service, which is essential for a cabin crew role.

    • The airline is known for its high safety standards, ensuring the well-being of passengers and crew.

    • Indigo values employee satisfaction, creating a positive work environment for cabin crew members.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident sound confident.
Answers should be short appropriate and crisp.

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. First thing they’ll ask about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer everything With confidence

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, good communication
Round 2 - Group Discussion 

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you could like to be a cabin crew? Why you choose Air Arabia?
  • Ans. 

    I would like to be a cabin crew because I enjoy providing excellent customer service and I chose Air Arabia because of its reputation for safety and efficiency.

    • I have a passion for providing excellent customer service and ensuring the comfort and safety of passengers.

    • I enjoy working in a fast-paced and dynamic environment.

    • Air Arabia has a strong reputation for safety and efficiency, which aligns with my values.

    • I apprec...

  • Answered by AI
  • Q2. Self introduction, What do you know about us.
  • Ans. 

    We are a leading airline company known for our exceptional cabin crew service and commitment to passenger safety.

    • We have a strong reputation for providing excellent customer service.

    • Our cabin crew members are highly trained in safety procedures and emergency protocols.

    • We prioritize passenger comfort and strive to create a pleasant flying experience.

    • We offer a wide range of destinations and flight options for our custom...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be your self. Implicity and honesty are most important.

Interview Questionnaire 

4 Questions

  • Q1. Respected Sir/madam,
  • Q2. Can i get a job in air Arabia as a cabin crew ?
  • Q3. Is there any interview available on this time?
  • Q4. Is there any vacancies available?

I was interviewed in Jul 2017.

Interview Preparation Tips

Round: Group Discussion
Duration: 25 minutes

Round: Personal interview
Experience: They asked questions related to myself and company
Tips: Whenever and wherever you go.. Just study about company and current affairs.

Round: Group Activity
Experience: Play story
Tips: Always prepare for every kind of story

Round: Test
Experience: Combination of GK maths English science
Duration: 1 hour 30 minutes
Total Questions: 150

Round: Medical
Experience: Check of body internal and external

Skills: Communication And Confidence, Personality
College Name: Future vision college

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about the company, and myself. Also about my interest in joining as a crew. My potentials were checked by giving situations, and how I'd handle them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, passionate and eager to work as a crew, and always keep a smile on your face and mean it. Show your physical and mental strength fearlessly.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Basic Grammar test will be taken . Preposition, pronoun etc

Round 3 - Group Discussion 

One topic will be given to you and your group and you have to speak on it

Interview Preparation Tips

Interview preparation tips for other job seekers - Go early and be confident be who you are . Maintain a positive attitude and smile on your face.
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