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Jet Airways

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4.6

based on 1.1k Reviews

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Jet Airways Customer Service Associate Interview Questions and Answers

Updated 19 Sep 2022

Jet Airways Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, good communication
    • Add your answer
Round 2 - Group Discussion 

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

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90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Dnata user image Melroy Fernandes

posted on 5 Mar 2024

Interview experience
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I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

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AirAsia user image MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience
4
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Difficulty level
-
Process Duration
-
Result
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Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
    • Add your answer
  • Q2. Company growth
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package and location
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Customer Service Executive Interview Questions & Answers

Go First user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
    • Add your answer
  • Q2. Yes .if it is required for company .
    • Add your answer
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Process Associate Interview Questions & Answers

British Airways user image Anonymous

posted on 26 Jul 2022

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell 5 airports name of US
  • Ans. 

    Here are 5 airports in the US.

    • JFK in New York

    • LAX in Los Angeles

    • ORD in Chicago

    • DFW in Dallas

    • MIA in Miami

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare for interview beforehand and try to learn 5 airports name of UK and US atleast

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Process Associate Interview Questions & Answers

Go First user image Anonymous

posted on 22 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Question answer round and technical round with online assignments and questions with precise information

Round 3 - HR 

(2 Questions)

  • Q1. Hr questions on yourself
    • Add your answer
  • Q2. Where do you see yourself in 4 years
    • Add your answer

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 16 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to help you.The interview is done today but there is little hope.Because I was a little nervous. will you help me?

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 11 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why you want to join SpiceJet
    • Add your answer
More about working at Jet Airways

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Associate interview?
Jet Airways interview process usually has 2 rounds. The most common rounds in the Jet Airways interview process are One-on-one Round and Group Discussion.

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Jet Airways Customer Service Associate Salary
based on 51 salaries
₹1.3 L/yr - ₹4 L/yr
6% less than the average Customer Service Associate Salary in India
View more details

Jet Airways Customer Service Associate Reviews and Ratings

based on 23 reviews

4.6/5

Rating in categories

4.5

Skill development

4.1

Work-life balance

4.2

Salary

3.9

Job security

4.4

Company culture

4.1

Promotions

4.3

Work satisfaction

Explore 23 Reviews and Ratings
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