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Jet Airways

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4.6

based on 1k Reviews

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Jet Airways Customer Service Associate Interview Questions and Answers

Updated 19 Sep 2022

Jet Airways Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, good communication
    • Add your answer
Round 2 - Group Discussion 

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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InterGlobe Enterprises user image Anonymous

posted on 3 Aug 2021

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

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AirAsia user image MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
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  • Q2. Company growth
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package and location
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Dnata user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
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-
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  • Q1. Why do u think u are fit for this role
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Go First user image Rahul Gurav

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About yourself and your family background
    • Add your answer
  • Q2. They will ask you to say a short easy on any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there

Customer Support Executive Interview Questions & Answers

Wings Brand Activation user image Anonymous

posted on 8 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and work experience
    • Add your answer
  • Q2. Experience and salary exp
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Work experience
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

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Interview preparation tips for other job seekers - For freshers it's a good place to work as per the salary structure

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

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Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

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Customer Service Associate Interview Questions & Answers

InterGlobe Enterprises user image Anonymous

posted on 3 Aug 2021

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

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Interview preparation tips for other job seekers - Good

Customer Service Representative Interview Questions & Answers

Dnata user image Melroy Fernandes

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

More about working at Jet Airways

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Associate interview?
Jet Airways interview process usually has 2 rounds. The most common rounds in the Jet Airways interview process are One-on-one Round and Group Discussion.

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Jet Airways Customer Service Associate Salary
based on 51 salaries
₹1.2 L/yr - ₹4 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Jet Airways Customer Service Associate Reviews and Ratings

based on 23 reviews

4.6/5

Rating in categories

4.5

Skill development

4.1

Work-life balance

4.2

Salary

3.9

Job security

4.4

Company culture

4.1

Promotions

4.3

Work satisfaction

Explore 23 Reviews and Ratings
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