Jet Airways Ground Staff Interview Questions and Answers

Like puzzles and synonyms

Q1. Tell me about yourself
Add your answer
Q2. Why should i hire u
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. Tell me about your family?
Add your answer

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
• Customer service involves actively listening to customers and addressing their needs and concerns.

• It requires effective communication and problem-solving skills.

• Handling clients involves being friendly, patient, and empathetic.

• Customer satisfaction is the measure of how well a customer's expectat...read more
Answered by AI
View 5 more answers
Q2. How would you handle customer complaints?
Ans. 
I would listen to the customer, empathize with their situation, and offer a solution to resolve the issue.
• Listen actively to the customer's complaint and let them express their concerns fully.

• Empathize with the customer and acknowledge their frustration.

• Offer a solution to resolve the issue, such as a refund, exchange, or alternative option.

• Follow up with the customer to ensure their satisfaction and prevent future com
Answered by AI
Add your answer

Q1. Tell me something about your self. About SpiceJet. Why should be hire you. Where r u from recently.
Ans. I was tell all about my self and tell HR questions answers
Answered Anonymously
View 2 more answers
Q2. HR questions mention above.
Add your answer

They was gave one topic and apeak about main points.