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Jet Airways

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Jet Airways Customer Service Supervisor Interview Questions and Answers

Updated 11 Nov 2022

Jet Airways Customer Service Supervisor Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your vision of company!!
  • Q2. Active hours of a day
  • Ans. 

    Active hours of a day

    • Active hours of a day refer to the time period when customers are most likely to contact customer service.

    • This can vary depending on the industry and customer demographics.

    • For example, in a retail industry, active hours may be during peak shopping hours, while in a B2B industry, it may be during regular business hours.

    • It is important for customer service supervisors to analyze data and determine th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep eye contact while answering questions wii leave good impression, and answer with clarity,

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Why you want to join SpiceJet

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Normal introduction

Round 2 - One-on-one 

(1 Question)

  • Q1. Discuss about current affairs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don’t nervous
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do u think u are fit for this role

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
  • Q2. Where do you stay in Delhi ncr?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to help you.The interview is done today but there is little hope.Because I was a little nervous. will you help me?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Do you handle it the overall operations
  • Q2. Do you no excel work
  • Q3. Do you handle overall fuelling the all truck
  • Ans. 

    Yes, I oversee the overall fueling of all trucks to ensure they are properly fueled and ready for operation.

    • Yes, I am responsible for coordinating fueling schedules for all trucks in the fleet.

    • I monitor fuel levels and ensure timely refueling to prevent any disruptions in operations.

    • I work with fuel vendors to negotiate pricing and ensure cost-effective fueling solutions.

    • I track fuel consumption and analyze data to ide...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You will have no fear while giving an interview, keep growing up!
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Mostly will be tell about yourself
  • Q2. They will speak abt the shifts and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Online test is like a grammar type so prepare well

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Supervisor interview?
Jet Airways interview process usually has 2 rounds. The most common rounds in the Jet Airways interview process are Resume Shortlist and One-on-one Round.

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Jet Airways Customer Service Supervisor Salary
based on 35 salaries
₹4.4 L/yr - ₹8.5 L/yr
18% more than the average Customer Service Supervisor Salary in India
View more details

Jet Airways Customer Service Supervisor Reviews and Ratings

based on 14 reviews

4.8/5

Rating in categories

4.8

Skill development

4.5

Work-life balance

4.8

Salary

4.4

Job security

4.7

Company culture

4.3

Promotions

4.7

Work satisfaction

Explore 14 Reviews and Ratings
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