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Jet Airways

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4.6

based on 1.1k Reviews

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Jet Airways Customer Service Supervisor Interview Questions and Answers

Updated 11 Nov 2022

Jet Airways Customer Service Supervisor Interview Experiences

1 interview found

Customer Service Supervisor Interview Questions & Answers

user image vs maya bindhu

posted on 11 Nov 2022

I applied via Company Website and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your vision of company!!
    • Add your answer
  • Q2. Active hours of a day
  • Ans. 

    Active hours of a day

    • Active hours of a day refer to the time period when customers are most likely to contact customer service.

    • This can vary depending on the industry and customer demographics.

    • For example, in a retail industry, active hours may be during peak shopping hours, while in a B2B industry, it may be during regular business hours.

    • It is important for customer service supervisors to analyze data and determine th...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep eye contact while answering questions wii leave good impression, and answer with clarity,

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Interview Tips & Stories
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Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Supervisor Interview Questions & Answers

Spicejet user image

posted on 15 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Normal introduction

Round 2 - One-on-one 

(1 Question)

  • Q1. Discuss about current affairs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don’t nervous

Customer Service Executive Interview Questions & Answers

Go First user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
    • Add your answer
  • Q2. Yes .if it is required for company .
    • Add your answer
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 25 Aug 2022

I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Mostly will be tell about yourself
    • Add your answer
  • Q2. They will speak abt the shifts and salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Online test is like a grammar type so prepare well

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Officer Interview Questions & Answers

Dnata user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do u think u are fit for this role
    • Add your answer

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 11 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why you want to join SpiceJet
    • Add your answer

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 16 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to help you.The interview is done today but there is little hope.Because I was a little nervous. will you help me?
More about working at Jet Airways

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Supervisor interview?
Jet Airways interview process usually has 2 rounds. The most common rounds in the Jet Airways interview process are Resume Shortlist and One-on-one Round.

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Jet Airways Customer Service Supervisor Salary
based on 35 salaries
₹4.4 L/yr - ₹8.5 L/yr
18% more than the average Customer Service Supervisor Salary in India
View more details

Jet Airways Customer Service Supervisor Reviews and Ratings

based on 14 reviews

4.8/5

Rating in categories

4.8

Skill development

4.5

Work-life balance

4.8

Salary

4.4

Job security

4.7

Company culture

4.3

Promotions

4.7

Work satisfaction

Explore 14 Reviews and Ratings
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