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Jet Airways Customer Service Executive Interview Questions and Answers

Updated 8 Feb 2021

Jet Airways Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. I was asked to demonstrate my selling skills to a person looking for a smartphone.
  • Q2. I was asked how long am I going to stay in the company if they offer a position?
  • Q3. I was asked what are my salary expectations?
  • Q4. I was asked to brief my professional curriculum?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
  • Q2. Where do you stay in Delhi ncr?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Mostly will be tell about yourself
  • Q2. They will speak abt the shifts and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Online test is like a grammar type so prepare well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Questionnaire 

1 Question

  • Q1. Why you want to join SpiceJet

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to help you.The interview is done today but there is little hope.Because I was a little nervous. will you help me?

I applied via Naukri.com and was interviewed in Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you want to join our company
  • Q2. How many years experience you have
  • Q3. How much salary your expecting
  • Ans. 

    I am expecting a competitive salary based on my experience, skills, and the responsibilities of the role.

    • I am looking for a salary that reflects the market rate for this position.

    • I have researched the average salary range for Senior Executives in this industry.

    • I am open to negotiation based on the overall compensation package offered.

    • I am seeking a salary that aligns with my qualifications and the value I can bring to

  • Answered by AI
  • Q4. Self introduce

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak louder with honestly.be confident.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
  • Q2. Company growth
Round 3 - HR 

(1 Question)

  • Q1. Package and location

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Jet Airways Customer Service Executive Salary
based on 69 salaries
₹2 L/yr - ₹4.8 L/yr
9% less than the average Customer Service Executive Salary in India
View more details

Jet Airways Customer Service Executive Reviews and Ratings

based on 32 reviews

4.5/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.6

Salary

4.3

Job security

4.5

Company culture

4.3

Promotions

4.8

Work satisfaction

Explore 32 Reviews and Ratings
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