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Jet Airways

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4.6

based on 1.1k Reviews

Video summary

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Jet Airways Customer Service Assistant Interview Questions and Answers

Updated 17 Nov 2022

Jet Airways Customer Service Assistant Interview Experiences

3 interviews found

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 17 Nov 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Self introduction tell about your self

Add your answer

Q2. Personal round basically its about you and your experience

Add your answer

Round 3 - Group Discussion

Pollution cause type of pollution how we can minimise

Round 4 - Aptitude Test

Regarding customer handling over phone as well as counter

Interview Preparation Tips

Interview preparation tips for other job seekers - great company to work with Jet Airways itself a brand other people respect you and salary on time and other allowance will be there also

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Where do you see yourself in next 5 years?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well groomed.

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 5 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Basic Self Introduction, Why You Want To Join In Jet Airways, What Do You Know About Jet Airways, What Do You Know About Customer Service, How Will You Handle Them On Pressure Situation.

Add your answer

Q2. Prepare Yourself First, Read About Company, For What Domain You're Going.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Smiling Always, Don't Show Your Nervous To HR, Speak Gently!

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

Got a question about Jet Airways?

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Spicejet

Anonymous

posted on 11 May 2021

Interview Questionnaire

1 Question

Q1. Why you want to join SpiceJet

Add your answer

Customer Service Representative Interview Questions & Answers

Dnata

Melroy Fernandes

posted on 5 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment

It was online and had questions regarding customer service and how to deal with hard customers

Customer Service Officer Interview Questions & Answers

Dnata

Anonymous

posted on 25 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Why do u think u are fit for this role

Add your answer

Customer Support Associate Interview Questions & Answers

AirAsia

MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Group Discussion

Economic development

Round 2 - One-on-one

(2 Questions)

Q1. Personality test

Add your answer

Q2. Company growth

Add your answer

Round 3 - HR

(1 Question)

Q1. Package and location

Add your answer

Customer Service Executive Interview Questions & Answers

British Airways

Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. What was your last salary

Add your answer

Q2. Where do you stay in Delhi ncr?

Add your answer

Round 3 - Technical

(2 Questions)

Q1. What do you know about Call Ba?

Add your answer

Q2. What is good customer service

Ans.

Good customer service is providing prompt, efficient and friendly assistance to customers.

Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Go First

Rohit Tiwary

posted on 13 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. Are you felxible to work in any given shift as per requirements

Add your answer

Q2. Yes .if it is required for company .

Add your answer

Round 3 - Aptitude Test

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Customer Service Executive Interview Questions & Answers

Spicejet

Anonymous

posted on 25 Aug 2022

I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Mostly will be tell about yourself

Add your answer

Q2. They will speak abt the shifts and salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Online test is like a grammar type so prepare well

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Assistant interview?

Jet Airways interview process usually has 4 rounds. The most common rounds in the Jet Airways interview process are Resume Shortlist, One-on-one Round and Group Discussion.

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Jet Airways Customer Service Assistant Salary

based on 119 salaries

₹1.2 L/yr - ₹4.5 L/yr

At par with the average Customer Service Assistant Salary in India

View more details

Jet Airways Salaries in India

Customer Service Assistant 119 salaries	₹1.2 L/yr - ₹4.5 L/yr
Cabin Supervisor 80 salaries	₹6 L/yr - ₹15 L/yr
Cabin Crew Incharge 71 salaries	₹4.2 L/yr - ₹12 L/yr
Customer Service Executive 69 salaries	₹2 L/yr - ₹4.8 L/yr
Senior Security Assistant 65 salaries	₹3 L/yr - ₹4.6 L/yr