5 Jet Airways Customer Service Assistant Interview Questions & Answers | Complete Prep Guide 2025

Jet Airways Customer Service Assistant Interview Experiences

3 interviews found

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 17 Nov 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Self introduction tell about your self

Add your answer

Q2. Personal round basically its about you and your experience

Add your answer

Round 3 - Group Discussion

Pollution cause type of pollution how we can minimise

Round 4 - Aptitude Test

Regarding customer handling over phone as well as counter

Interview Preparation Tips

Interview preparation tips for other job seekers - great company to work with Jet Airways itself a brand other people respect you and salary on time and other allowance will be there also

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Where do you see yourself in next 5 years?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well groomed.

Customer Service Assistant Interview Questions & Answers

Anonymous

posted on 5 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Basic Self Introduction, Why You Want To Join In Jet Airways, What Do You Know About Jet Airways, What Do You Know About Customer Service, How Will You Handle Them On Pressure Situation.

Add your answer

Q2. Prepare Yourself First, Read About Company, For What Domain You're Going.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Smiling Always, Don't Show Your Nervous To HR, Speak Gently!

Top trending discussions

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Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 10 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Why you want to leave your current organization?

Ans.

I am seeking new opportunities for growth and development.

Looking for a more challenging role
Seeking a company with better career prospects
Wanting to expand my skill set
Desire for a more positive work environment

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

Customer Service Executive Interview Questions & Answers

Air India

Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Self Introduction , education, experience and hobby

Add your answer

Q2. Experience Questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell about your favorite place and why?

View 4 more answers

Q2. Advantages of Social media

Ans.

Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

Increased brand awareness through social media platforms
Improved customer engagement and communication
Cost-effective marketing through targeted advertising
Ability to gather customer feedback and insights
Opportunity to build brand loyalty and advocacy
Access to a wider audience ...

Answered by AI

View 1 more answer

Q3. Why indigo?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

View 10 more answers

Q2. If u need to ask me a question?

Add your answer

Q3. Yes sir..... When i need to join..

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...

2.self introduction.... And about company...

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation

Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self intro Why u want to be in Indigo Some lofe experiences

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

Customer Service Executive Interview Questions & Answers

Spicejet

Anonymous

posted on 25 Aug 2022

I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Mostly will be tell about yourself

Add your answer

Q2. They will speak abt the shifts and salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Online test is like a grammar type so prepare well

Customer Service Executive Interview Questions & Answers

Spicejet

Anonymous

posted on 11 May 2021

Interview Questionnaire

1 Question

Q1. Why you want to join SpiceJet

Add your answer

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Assistant interview?

Jet Airways interview process usually has 4 rounds. The most common rounds in the Jet Airways interview process are Group Discussion, Aptitude Test and Resume Shortlist.

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Jet Airways Customer Service Assistant Salary

based on 119 salaries

₹1.2 L/yr - ₹4.5 L/yr

At par with the average Customer Service Assistant Salary in India

View more details

Jet Airways Salaries in India

Customer Service Assistant 119 salaries	₹0 L/yr - ₹0 L/yr
Cabin Supervisor 82 salaries	₹0 L/yr - ₹0 L/yr
Cabin Crew Incharge 71 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 69 salaries	₹0 L/yr - ₹0 L/yr
Senior Security Assistant 65 salaries	₹0 L/yr - ₹0 L/yr