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Jet Airways

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4.6

based on 1.1k Reviews

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Jet Airways Customer Service Assistant Interview Questions and Answers

Updated 17 Nov 2022

Jet Airways Customer Service Assistant Interview Experiences

3 interviews found

Customer Service Assistant Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction tell about your self
    • Add your answer
  • Q2. Personal round basically its about you and your experience
    • Add your answer
Round 3 - Group Discussion 

Pollution cause type of pollution how we can minimise

Round 4 - Aptitude Test 

Regarding customer handling over phone as well as counter

Interview Preparation Tips

Interview preparation tips for other job seekers - great company to work with Jet Airways itself a brand other people respect you and salary on time and other allowance will be there also

Customer Service Assistant Interview Questions & Answers

user image Anonymous

posted on 15 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself in next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well groomed.

Customer Service Assistant Interview Questions Asked at Other Companies

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Q1. Speak 2 minutes on any topic
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Q2. Maintain the complaint data on excell
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Q3. How to wash utensils
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Customer Service Assistant Interview Questions & Answers

user image Anonymous

posted on 5 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic Self Introduction, Why You Want To Join In Jet Airways, What Do You Know About Jet Airways, What Do You Know About Customer Service, How Will You Handle Them On Pressure Situation.
    • Add your answer
  • Q2. Prepare Yourself First, Read About Company, For What Domain You're Going.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Smiling Always, Don't Show Your Nervous To HR, Speak Gently!

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

AirAsia user image MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
    • Add your answer
  • Q2. Company growth
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package and location
    • Add your answer

Customer Service Officer Interview Questions & Answers

Dnata user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do u think u are fit for this role
    • Add your answer

Customer Executive Interview Questions & Answers

Go First user image Rahul Gurav

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About yourself and your family background
    • Add your answer
  • Q2. They will ask you to say a short easy on any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there

Customer Support Executive Interview Questions & Answers

Wings Brand Activation user image Anonymous

posted on 8 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and work experience
    • Add your answer
  • Q2. Experience and salary exp
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Work experience
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it's a good place to work as per the salary structure

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Customer Service Associate Interview Questions & Answers

InterGlobe Enterprises user image Anonymous

posted on 3 Aug 2021

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
More about working at Jet Airways

Jet Airways Interview FAQs

How many rounds are there in Jet Airways Customer Service Assistant interview?
Jet Airways interview process usually has 4 rounds. The most common rounds in the Jet Airways interview process are Resume Shortlist, One-on-one Round and Group Discussion.

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Jet Airways Customer Service Assistant Salary
based on 119 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Service Assistant Salary in India
View more details

Jet Airways Customer Service Assistant Reviews and Ratings

based on 30 reviews

4.5/5

Rating in categories

4.5

Skill development

4.2

Work-life balance

4.2

Salary

4.0

Job security

4.4

Company culture

4.2

Promotions

4.3

Work satisfaction

Explore 30 Reviews and Ratings
Jet Airways Salaries in India
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