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Dnata Customer Service Representative Interview Questions and Answers

Updated 5 Mar 2024

Dnata Customer Service Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

Interview questions from similar companies

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
Round 2 - Group Discussion 

Given On the spot topic of WOMEN EMPOWERMENT...

Round 3 - HR 

(1 Question)

  • Q1. HR was giving Little intro about company and salaryy discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest towards the work

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to leave your current organization?
  • Ans. 

    I am seeking new opportunities for growth and development.

    • Looking for a more challenging role

    • Seeking a company with better career prospects

    • Wanting to expand my skill set

    • Desire for a more positive work environment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
  • Q2. Experience Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

  • Answered by AI
  • Q3. Why indigo?

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. If u need to ask me a question?
  • Q3. Yes sir..... When i need to join..

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself, good communication
Round 2 - Group Discussion 

Future goal . future plan

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal questions about past experiences & knowledge about aviation

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company you will feel like while working you are into government job🤩🤩🤩

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experiences and your way to tackle the situations
  • Q2. The situation handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and gentle and be extrovert with confidence
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Dnata Interview FAQs

How many rounds are there in Dnata Customer Service Representative interview?
Dnata interview process usually has 1 rounds. The most common rounds in the Dnata interview process are Assignment.

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Dnata Customer Service Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
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Dnata Customer Service Representative Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

Work-life balance

3.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

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