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Dnata

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3.6

based on 233 Reviews

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Dnata Customer Service Representative Interview Questions and Answers

Updated 5 Mar 2024

Dnata Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Melroy Fernandes

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

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mrstorm
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90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 20 Aug 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
    • Add your answer
Round 2 - Group Discussion 

Given On the spot topic of WOMEN EMPOWERMENT...

Round 3 - HR 

(1 Question)

  • Q1. HR was giving Little intro about company and salaryy discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest towards the work

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 18 Oct 2021

I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why indigo? Tell me about indigo.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good . It's basically 2 rounds. Both are HR rounds.

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 10 more answers
  • Q2. If u need to ask me a question?
    • Add your answer
  • Q3. Yes sir..... When i need to join..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
    • View 4 more answers
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

    • Answered by AI
    View 1 more answer
  • Q3. Why indigo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Associate Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 29 Jun 2021

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

Customer Service Executive Interview Questions & Answers

Air India user image Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
    • Add your answer
  • Q2. Experience Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Customer Support Associate Interview Questions & Answers

AirAsia user image MOHANA LAKSHMI

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Economic development

Round 2 - One-on-one 

(2 Questions)

  • Q1. Personality test
    • Add your answer
  • Q2. Company growth
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package and location
    • Add your answer

Customer Service Associate Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 8 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
    • Add your answer
  • Q2. Don't worry about it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company

Customer Service Executive Interview Questions & Answers

Go First user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
    • Add your answer
  • Q2. Yes .if it is required for company .
    • Add your answer
Round 3 - Aptitude Test 

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.
More about working at Dnata
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#18 Best Small Company - 2021

golden leaf award

Dnata Interview FAQs

How many rounds are there in Dnata Customer Service Representative interview?
Dnata interview process usually has 1 rounds. The most common rounds in the Dnata interview process are Assignment.

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Dnata Customer Service Representative Interview Process

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Dnata Customer Service Representative Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

3.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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