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InterGlobe Aviation Customer Service Representative Interview Questions and Answers

Updated 20 Aug 2022

InterGlobe Aviation Customer Service Representative Interview Experiences

1 interview found

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
Round 2 - Group Discussion 

Given On the spot topic of WOMEN EMPOWERMENT...

Round 3 - HR 

(1 Question)

  • Q1. HR was giving Little intro about company and salaryy discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest towards the work

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
  • Answered Anonymously
  • Q2. Tell me about yourself?
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
  • Answered Anonymously
  • Q2. Tell me about yourself?
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Service Representative interview?
InterGlobe Aviation interview process usually has 3 rounds. The most common rounds in the InterGlobe Aviation interview process are One-on-one Round, Group Discussion and HR.

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InterGlobe Aviation Customer Service Representative Salary
based on 15 salaries
₹1.8 L/yr - ₹4 L/yr
7% less than the average Customer Service Representative Salary in India
View more details

InterGlobe Aviation Customer Service Representative Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

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