InterGlobe Aviation Customer Service Representative Reviews
Updated 16 Sep, 2023
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Work-life balance
5.0
Skill development
5.0
Work satisfaction
4.0
Salary
3.0
Promotions
InterGlobe Aviation is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wit
...
Read more
InterGlobe Aviation is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Prayagraj / Allahabad
Full Time
·
Other Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
For my personal experience I got my promotion on time..shift hours were ok ...but they made us to do OT...and sometimes we dnt even get our OT ..after raising several request... instead of doing good work...gave my 100% without any error...what received in return were nothing.....
Dislikes
Shift hours were ok...but working with this company is my worst experience...I gave my 2 yrs to this company....due to some personal reasons I resigned from this job....but when I asked about my rejoining they completely denied.... What is the use of working with this company..I thought I should talk about it to H.R. and request forrejoining....but they don't even bother to listen...I thought it's a great place to work...but I was wrong....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
Chandigarh
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Jan 2025
Likes
"I admire InterGlobe Aviation Limited for its commitment to operational excellence, customer-centric approach, and strong emphasis on employee development. It’s a dynamic environment where I can leverage my experience to contribute effectively while growing professionally."
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
"While InterGlobe Aviation Limited offers a great work environment, the salary could be more competitive to align with industry standards and the cost of living."
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 27 Oct 2024
Likes
Company surely gives multiple options to learn and makes us aware about conditions of working under pressure.
Skill development - Good
Dislikes
Company is very biast about promotion and opportunity like a qouta system in college for Majority catholic to get higher opportunities, company is never flexible or understanding in matters of leaves they say to apply for leave 1 month prior like who makes travel plans 1 month prior, moreover for staff working in night shift they dont even provide transport facility its such a petty thing to take money from our own salary to provide drop or pickup for night shift employees who would believe it's a behaviour of one of the biggest airline of India....Read More
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
New Delhi
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 25 Oct 2024
Likes
Nothing
Dislikes
Management is never supportive for the staff . Too much partiality. No support and no recognition for the staff who work hard . The way it is shown outside is not the same inside
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jan 2025
Likes
More Work... Pathetic Pay out.
Dislikes
Be Human
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jan 2025
Likes
Skill development - Good
Job security - Excellent
Dislikes
Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Customer Service Manager in
Pune
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 27 Jan 2025
Likes
Job security - Excellent
Dislikes
Salary - Bad
Company culture - Poor
Work-life balance - Bad
Overall Rating
Customer Service Officer in
Chennai
Full Time
·
Preschool & Primary Education Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2025
Likes
Safe Workplace.
Dislikes
Salary and work culture.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Jan 2025
Likes
Skill development - Good
Job security - Good
Work-life balance - Good
Overall Rating
Other InterGlobe Aviation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Communication Consultant in
New Delhi
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jan 2025
Likes
It's only the staff travel which is good here.
Dislikes
The work culture is really bad. Right from the leadership to the directors to your team mates, everyone is fake. The promotion is done on the basis of your terms with your managers and not on the basis of merit.
It's basically a bad culture that they follow.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Dec 2024
Likes
Working at InterGlobe Aviation has been a rewarding experience due to the company's commitment to operational excellence and innovation in the aviation industry. I appreciate the strong emphasis on teamwork, professional growth, and the opportunity to work on challenging projects that have a significant impact on cargo operations.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
While my experience at InterGlobe Aviation has been largely positive, there are a few areas where improvements could enhance the overall work environment. One aspect is the occasional challenge of balancing operational demands with available resources, which can sometimes create pressure during peak periods.
Senior Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Nov 2024
Likes
Probably it's only the work that I can get to learn and skills to grind at highest pressure which enables proactive and fast pace work habits.
Skill development - Excellent
Dislikes
No promotions, no salary, no sleep, no peace, nothing, no humanity, no pity, not an employee orientated, ultimately nothing.
Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Aircraft Maintenance Engineer in
New Delhi
Full Time
·
Aviation Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Nov 2024
Likes
Nothing
Dislikes
Whatever may be the reason employee is always blamed for everything. Employee are forced to do unauthorized work and if caught employee is forced to accept his fault.
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Cabin Attendant in
New Delhi
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Nov 2024
Likes
Working as a crew member with IndiGo during the initial days was an exciting experience, particularly because of the international layovers.
Each layover presented fresh opportunity to explore new cities, indulge in different cuisine and immerse myself in unique cultures.
Dislikes
I would like to express my concern regarding the current work condition for the crew at IndiGo airlines which I feel is not employee friendly . The demanding flight schedule, especially with three long consecutive long duty days, are taking a significant toll on both my physical and mental well-being. The workload is increasingly difficult to manage and lack of support and consideration from management makes it even more challenging. It feels crew members are not given the necessary attention or respect they deserve, which is affecting morale and overall job satisfaction. I believe it’s essential for management to prioritise the well being of the crew as a healthy and supported team is key to the success of the airline. The long duty hours, combined with insufficient rest period hampering crew members health. I hope my concerns can be addressed to create positive work environment moving forward....Read More
Skill development - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Ground Staff Officer in
Tiruchirappalli
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Nov 2024
Likes
I really like do work interglobe aviation field
Because it gives me more knowledge and
Information about the sector that I'm gng to
Work it is a very...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
This rating reflects an average employee
Experience indicating moderate satisfaction
With the company's work culture,benefits,
And career growth...
Engineer in
New Delhi
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Oct 2024
Likes
Just you get good discount on flights
Dislikes
If you are good in .Net framework then you are good to go. If you are fresher or doesn't have that much experience then it's worst company.
. No one will help you
. They will work there selves
. You have keep on asking
. You have to come office and do nothing just sit idle and go daily.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
HR Generalist in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Oct 2024
Likes
Worked with Indigo and would never wanted to join again in future.
Dislikes
Things which i don't like is about the training part which is not given properly but the expectations are set at the higher level.
Toxic work culture.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Security Officer in
Hyderabad / Secunderabad
Full Time
·
Security Officer Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Oct 2024
Likes
IndiGo is amazing company to work but don't join metro station workload is to high and pressure. I love stf to travel and find new place to explore
Salary - Good
Job security - Good
Company culture - Good
Dislikes
Workload and management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Security Executive in
Chennai
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 06 Sep 2024
Likes
Work culture is best no Mental pressure from higher officials.. peaceful work environment. Best place to work
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Shifts Early morning 04 o clock shifts and night shifts....no proper sleep which creates health problems
People also ask about InterGlobe Aviation's Customer Service Representatives
How is InterGlobe Aviation to work for?
InterGlobe Aviation is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
InterGlobe Aviation is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at InterGlobe Aviation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at InterGlobe Aviation?
According to AmbitionBox ratings, InterGlobe Aviation employees rate its salary and benefits as 4.0 out of 5. You can know more about InterGlobe Aviation Salaries at AmbitionBox
How is the work culture at InterGlobe Aviation?
Work culture is rated 5.0 at InterGlobe Aviation by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at InterGlobe Aviation. Read detailed reviews by employees of InterGlobe Aviation on AmbitionBox.