InterGlobe Aviation Customer Service Representative Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Sep, 2023
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Promotions/Appraisal
InterGlobe Aviation is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Company surely gives multiple options to learn and makes us aware about conditions of working under pressure.
Dislikes
Company is very biast about promotion and opportunity like a qouta system in college for Majority catholic to get higher opportunities, company is never flexible or understanding in matters of leaves they say to apply for leave 1 month prior like who makes travel plans 1 month prior, moreover for staff working in night shift they dont even provide transport facility its such a petty thing to take money from our own salary to provide drop or pickup for night shift employees who would believe it's a behaviour of one of the biggest airline of India....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
New Delhi
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Nothing
Dislikes
Management is never supportive for the staff . Too much partiality. No support and no recognition for the staff who work hard . The way it is shown outside is not the same inside
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
New Delhi
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Nothing very bad organisation
Dislikes
No job security you’ll get exhausted no breaks in between 10 hrs of shifts
Customer Service Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Support of staff and good place to learn new things .
Dislikes
Sluggish growth.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Work culture
Dislikes
Nothing to say
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Nov 2024
Likes
You will grow if you do work hard
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
None
Dislikes
Everything. There is nothing enjoyable.. Yelling from passenger and disrespect
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Thiruvananthapuram
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Best place to work…though salary is less…u can choose indigo if peace of mind is more important for you over salary
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Dehradun
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
I love my work it was amazing experience
Dislikes
Low salary package, after promotion also unsatisfactory increment (very very low) after giving 6 years i was paid 24000 only as in a position of senior executive., which was disappointed me.
Customer Service Executive in
Chandigarh
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Work satisfacion
Dislikes
Nothing njrjrjkrkrkrmr r r. Rene r j
Other InterGlobe Aviation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Working at InterGlobe Aviation has been a rewarding experience due to the company's commitment to operational excellence and innovation in the aviation industry. I appreciate the strong emphasis on teamwork, professional growth, and the opportunity to work on challenging projects that have a significant impact on cargo operations.
Dislikes
While my experience at InterGlobe Aviation has been largely positive, there are a few areas where improvements could enhance the overall work environment. One aspect is the occasional challenge of balancing operational demands with available resources, which can sometimes create pressure during peak periods.
Senior Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Probably it's only the work that I can get to learn and skills to grind at highest pressure which enables proactive and fast pace work habits.
Dislikes
No promotions, no salary, no sleep, no peace, nothing, no humanity, no pity, not an employee orientated, ultimately nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Aircraft Maintenance Engineer in
New Delhi
Full Time
·
Aviation Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Nothing
Dislikes
Whatever may be the reason employee is always blamed for everything. Employee are forced to do unauthorized work and if caught employee is forced to accept his fault.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Cabin Attendant in
New Delhi
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Working as a crew member with IndiGo during the initial days was an exciting experience, particularly because of the international layovers.
Each layover presented fresh opportunity to explore new cities, indulge in different cuisine and immerse myself in unique cultures.
Dislikes
I would like to express my concern regarding the current work condition for the crew at IndiGo airlines which I feel is not employee friendly . The demanding flight schedule, especially with three long consecutive long duty days, are taking a significant toll on both my physical and mental well-being. The workload is increasingly difficult to manage and lack of support and consideration from management makes it even more challenging. It feels crew members are not given the necessary attention or respect they deserve, which is affecting morale and overall job satisfaction. I believe it’s essential for management to prioritise the well being of the crew as a healthy and supported team is key to the success of the airline. The long duty hours, combined with insufficient rest period hampering crew members health. I hope my concerns can be addressed to create positive work environment moving forward....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Ground Staff Officer in
Tiruchirappalli
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2024
Likes
I really like do work interglobe aviation field
Because it gives me more knowledge and
Information about the sector that I'm gng to
Work it is a very...
Dislikes
This rating reflects an average employee
Experience indicating moderate satisfaction
With the company's work culture,benefits,
And career growth...
Engineer in
New Delhi
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Just you get good discount on flights
Dislikes
If you are good in .Net framework then you are good to go. If you are fresher or doesn't have that much experience then it's worst company.
. No one will help you
. They will work there selves
. You have keep on asking
. You have to come office and do nothing just sit idle and go daily.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
HR Generalist in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Worked with Indigo and would never wanted to join again in future.
Dislikes
Things which i don't like is about the training part which is not given properly but the expectations are set at the higher level.
Toxic work culture.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Security Officer in
Hyderabad / Secunderabad
Full Time
·
Security Officer Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Oct 2024
Likes
IndiGo is amazing company to work but don't join metro station workload is to high and pressure. I love stf to travel and find new place to explore
Dislikes
Workload and management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Director Technology in
Gurgaon / Gurugram
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
1) The most important aspect which I admire about 6E is the people who work on the Ground, Airport, Crew members. They are respectful, well-mannered and polite. The company's growth is only due to because of these individuals and not because of leaders who are sitting in the Air-Conditioned corporate office.
2) I observed high death ratio of the young employees during my tenure. We were getting emails almost every week where we get to know about particular employee who is no more.
3) Staff travel policy for employee and their family members....Read More
Dislikes
1) Leadership capabilities - Many so-called leaders who have been with 6E for almost more than 10+ years, are stuck in 2000's era mindset and are more focused on playing internal politics. They maintain their own circle of favorite employees, who often act as informants or Naradmuni.
2) Job Insecurity - Despite you perform well there is constant threat of loosing your job. HR is more inclined towards you leaders and may kick you off anytime by listening your manager silently.
3) Biased and non-transparent, unethical HR practices - Your performance evaluation is more defined by your manager opinion, if you are out of sight from his favorite circle then you might be at risk. Despite how talented you are or whatever you have delivered with best quality, will not get considered and HR can remove employee quietly without fair consideration.
4) Leadership unawareness - CXO level leaders in the IT department are often occupied with Conferences, inaugurations, pre-occupied meetings or making video or YouTube content. They seem unaware of the challenges within their own department and totally relaying on senior leaders in Digital department.
There is no reach till bottom level employees and their struggle, internal politics and Favourism. Reaching out to them concerns nearly impossible.
5) Difficulties in changing the departments - It's really difficult to change the department despite you see any OPEN positions within the organization. Your manager will allow you to leave the organization but will not release or provide an approval for changing the stream or profile.
6) If you are planning to join from reputed IT organizations or MNC's then please rethink twice whether to play above experiments with your career or not. As per my observation most of the new employees use to make resignation within a year or 2 years from 6E because of above unethical practices. Ultimately, old employees won't be supporting you to survive in their boat....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Security Executive in
Chennai
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Sep 2024
Likes
Work culture is best no Mental pressure from higher officials.. peaceful work environment. Best place to work
Dislikes
Shifts Early morning 04 o clock shifts and night shifts....no proper sleep which creates health problems
People also ask about InterGlobe Aviation's Customer Service Representatives
How is InterGlobe Aviation to work for?
InterGlobe Aviation is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
InterGlobe Aviation is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at InterGlobe Aviation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at InterGlobe Aviation?
According to AmbitionBox ratings, InterGlobe Aviation employees rate its salary and benefits as 4.0 out of 5. You can know more about InterGlobe Aviation Salaries at AmbitionBox
How is the work culture at InterGlobe Aviation?
Work culture is rated 5.0 at InterGlobe Aviation by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at InterGlobe Aviation. Read detailed reviews by employees of InterGlobe Aviation on AmbitionBox.