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Emirates Airlines

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3.8

based on 207 Reviews

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Emirates Airlines Customer Service Representative Interview Questions and Answers

Updated 24 Sep 2023

Emirates Airlines Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 24 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
    • Answered Anonymously
    Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Dnata user image Melroy Fernandes

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

Customer Service Representative Interview Questions & Answers

Dnata user image Melroy Fernandes

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

Senior Customer Service Representative Interview Questions & Answers

Air India user image Anonymous

posted on 25 Mar 2020

I applied via Company Website and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro , airport activities , y do you suitable
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , some team from HQ will be predecided about d candidate ..don’t wait if they say they ll get back either call back ..they do just for name sake . Would be preselected before .dont waste time by waiting ‘
More about working at Emirates Airlines

Emirates Airlines Interview FAQs

How many rounds are there in Emirates Airlines Customer Service Representative interview?
Emirates Airlines interview process usually has 2 rounds. The most common rounds in the Emirates Airlines interview process are Resume Shortlist and One-on-one Round.

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Emirates Airlines Customer Service Representative Salary
based on 4 salaries
₹4.2 L/yr - ₹5.8 L/yr
63% more than the average Customer Service Representative Salary in India
View more details

Emirates Airlines Customer Service Representative Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.7

Skill development

3.3

Work-Life balance

5.0

Salary & Benefits

3.3

Job Security

3.7

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

Explore 2 Reviews and Ratings
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