Senior Representative Interview Questions and Answers

NAV cycle involves sub/redemption bookings, pricing, accruals, and reconciliation before sending NAV to clients.

• Subscriptions and redemptions are booked and processed

• Pricing is done based on the valuation of assets

• Accruals are calculated for income and expenses

• Reconciliation is done to ensure accuracy

• NAV is then sent to clients

The key role of customer service is to provide assistance and support to customers, ensuring their satisfaction and loyalty.

• Customer service plays a crucial role in building and maintaining strong relationships with customers.

• It involves addressing customer inquiries, concerns, and complaints in a timely and efficient manner.

• Customer service representatives act as the face of the company, representing its values and brand.

• They provide product or service information, assist wi...read more

BIOS stands for Basic Input/Output System. Major components in a computer include CPU, RAM, motherboard, hard drive, and graphics card.

• BIOS (Basic Input/Output System) is a firmware used to perform hardware initialization during the booting process.

• Major components in a computer include CPU (Central Processing Unit), RAM (Random Access Memory), motherboard, hard drive, and graphics card.

• CPU is the brain of the computer, RAM stores temporary data, motherboard connects all comp...read more

iOS, Android, and Windows are three different operating systems used in mobile devices and computers.

• iOS is developed by Apple and is exclusive to Apple devices like iPhones and iPads.

• Android is developed by Google and is used by a variety of manufacturers on their devices.

• Windows is developed by Microsoft and is used primarily on PCs and some mobile devices.

• Each operating system has its own app store, user interface, and features.

• iOS is known for its smooth performance and s...read more

Handle high rated clients with professionalism, communication, and problem-solving skills.

• Maintain open and clear communication with the client to understand their needs and expectations.

• Provide timely responses and updates to ensure the client feels valued and informed.

• Address any issues or concerns promptly and effectively to maintain a positive relationship.

• Go above and beyond to exceed the client's expectations and provide exceptional service.

• Seek feedback from the client...read more

I will talk about the importance of mental health in the workplace.

• Mental health is crucial for overall well-being and productivity.

• Employers should prioritize creating a supportive environment for employees to discuss mental health issues.

• Offering mental health resources and support can improve employee morale and retention.

• Stigma surrounding mental health should be addressed through education and awareness.

• Promoting work-life balance can also positively impact mental health...read more

To reboot an iPhone, press and hold the power button until the slider appears, then slide to power off. Wait a few seconds, then press the power button again to turn it back on.

• Press and hold the power button on the side or top of the iPhone.

• Wait for the slider to appear on the screen.

• Slide the slider to power off the iPhone.

• Wait a few seconds, then press the power button again to turn it back on.

I'm sorry, but the question is not clear. Could you please rephrase it?