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Air India Senior Customer Service Representative Interview Questions and Answers
Updated
17 Apr 2020
Air India Senior Customer Service Representative Interview Experiences
1 interview found
Senior Customer Service Representative Interview Questions & Answers
Anonymous
posted on 25 Mar 2020
I applied via Company Website and was interviewed before Mar 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self intro , airport activities , y do you suitable
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident , some team from HQ will be predecided about d candidate ..don’t wait if they say they ll get back either call back ..they do just for name sake . Would be preselected before .dont waste time by waiting ‘
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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
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Senior Customer Service Representative Interview Questions & Answers
British Airways
Anonymous
posted on 21 Jan 2025
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Why you left your last organisation?
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - The HR and operations manager seemed to be present solely to reject candidates. Out of four individuals shortlisted, three were dismissed due to a perceived lack of experience, confidence, and communication skills. In my case, the interview went well, yet the only justification for my rejection was a concern over a longer joining period, suggesting I might accept a position elsewhere if offered a better job title and salary. This presents an unprofessional and biased perspective. It is advisable to consider hiring more qualified individuals in the future, as such attitudes could harm the organization.
Senior Customer Service Representative Interview Questions & Answers
British Airways
Anonymous
posted on 21 Jan 2025
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Why you left your last organisation?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The HR and operations manager seemed to be present solely to reject candidates. Out of four individuals shortlisted, three were dismissed due to a perceived lack of experience, confidence, and communication skills. In my case, the interview went well, yet the only justification for my rejection was a concern over a longer joining period, suggesting I might accept a position elsewhere if offered a better job title and salary. This presents an unprofessional and biased perspective. It is advisable to consider hiring more qualified individuals in the future, as such attitudes could harm the organization.
Customer Service Representative Interview Questions & Answers
Emirates Airlines
Anonymous
posted on 24 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(3 Questions)
- Q1. Tell about a challenging situation which you faced and how you countered it ?
- Ans. Ina positive manner abt a call which i answered in my previous organisation
- Q2. Tell me about yourself?
- Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?
Answered
Anonymously
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Interview Preparation Tips
Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.
Customer Service Representative Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 20 Aug 2022
Round 1 - One-on-one
(1 Question)
- Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
Add your answer
Round 2 - Group Discussion
Given On the spot topic of WOMEN EMPOWERMENT...
Round 3 - HR
(1 Question)
- Q1. HR was giving Little intro about company and salaryy discussion.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and honest towards the work
Customer Service Representative Interview Questions & Answers
AISATS
shadab Ansari
posted on 9 Jul 2017
I was interviewed before Jul 2016.
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself
- Q2. Tell me about your past experience
- Q3. Tell me about the company
- Q4. How much salary are you expecting
- Q5. How soon can you join us
- Q6. Do you have friends or relatives working in this company
- Q7. How much salary were you getting in previous job
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Interview Preparation Tips
Round: Resume Shortlist
Experience: Drop the resume at the office address
Round: HR Interview
Experience: Interviewer asked me these normal questions and I had explained every questions politely with a smile
Tips: keep smile during the interview, never answer in hurry, keep in mind about the way of gesture.
Round: HR Interview
Experience: A lady interviewer asked me all above mentioned questions, suggested me you don't need any references if you have the quality and capabilities.
Tips: Never share any bad experience about previous company, never tell the salary what you expect from them.
Skills: Inter Person Communication Skills
Experience: Drop the resume at the office address
Round: HR Interview
Experience: Interviewer asked me these normal questions and I had explained every questions politely with a smile
Tips: keep smile during the interview, never answer in hurry, keep in mind about the way of gesture.
Round: HR Interview
Experience: A lady interviewer asked me all above mentioned questions, suggested me you don't need any references if you have the quality and capabilities.
Tips: Never share any bad experience about previous company, never tell the salary what you expect from them.
Skills: Inter Person Communication Skills
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Air India Senior Customer Service Representative Reviews and Ratings
based on 1 review
Rating in categories
|
Cabin Crew
338
salaries
|  ₹3 L/yr - ₹12 L/yr |
|
Customer Service Executive
187
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Security Executive
132
salaries
| ₹2.1 L/yr - ₹5.2 L/yr |
|
Cabin Attendant
124
salaries
| ₹2.8 L/yr - ₹12 L/yr |
|
Senior Executive
88
salaries
| ₹2.7 L/yr - ₹9.3 L/yr |
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