Air India Customer Service Executive Salaries by 200+ Employees (Updated 2025)

0 - 7 years exp.

₹1.4 Lakh - ₹5 Lakhs

Salary of majority employees

10% more than the average Customer Service Executive Salary in Aviation Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 7 years exp. (56 salaries)	₹1.6 L/yr - ₹4.8 L/yr
Aviation & Aerospace Customer Service Executive Salary 0 - 7 years exp. (55 salaries)	₹1.4 L/yr - ₹5 L/yr
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Sales & Business Development Customer Service Executive Salary 2 - 7 years exp. (6 salaries)	₹2 L/yr - ₹4.2 L/yr
Food, Beverage & Hospitality Customer Service Executive Salary 0 - 3 years exp. (5 salaries)	₹1.8 L/yr - ₹4 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 2 - 6 years exp. (3 salaries)	₹2.2 L/yr - ₹5 L/yr

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Last Updated: 21 Feb 2025

Companies similar to Air India for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
InterGlobe Aviation Customer Service Executive Salary 0 - 6 years exp. (914 salaries)	₹1.5 L/yr - ₹6 L/yr 8% more
Spicejet Customer Service Executive Salary 0 - 6 years exp. (521 salaries)	₹1.7 L/yr - ₹5.5 L/yr 4% less
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Go First Customer Service Executive Salary 0 - 5 years exp. (123 salaries)	₹1 L/yr - ₹4.5 L/yr 12% less
Jet Airways Customer Service Executive Salary 1 - 6 years exp. (69 salaries)	₹2 L/yr - ₹4.8 L/yr 17% less
Air India Sats Airport Services Customer Service Executive Salary 0 - 4 years exp. (427 salaries)	₹1 L/yr - ₹5 L/yr 13% less
Interglobe Air Transport Customer Service Executive Salary 1 - 7 years exp. (114 salaries)	₹2 L/yr - ₹4.5 L/yr 1% less
Bird Worldwide Flight Services Customer Service Executive Salary 0 - 6 years exp. (74 salaries)	₹1.5 L/yr - ₹4 L/yr 17% less
Qatar Airways Customer Service Executive Salary 1 - 10 years exp. (66 salaries)	₹4 L/yr - ₹8 L/yr 61% more
Celebi Aviation Holding Customer Service Executive Salary 1 - 6 years exp. (54 salaries)	₹1.5 L/yr - ₹3.5 L/yr 21% less
InterGlobe Enterprises Customer Service Executive Salary 2 - 7 years exp. (40 salaries)	₹2 L/yr - ₹5 L/yr 6% more
British Airways Customer Service Executive Salary 1 - 5 years exp. (30 salaries)	₹2.4 L/yr - ₹6.6 L/yr 25% more
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Emirates Airlines Customer Service Executive Salary 3 - 12 years exp. (29 salaries)	₹3.5 L/yr - ₹6.2 L/yr 46% more
Bird Group Customer Service Executive Salary 0 - 6 years exp. (27 salaries)	₹2 L/yr - ₹3.2 L/yr 27% less
GMR Hyderabad International Airport Customer Service Executive Salary 1 - 7 years exp. (23 salaries)	₹2 L/yr - ₹5.8 L/yr 10% more
AirAsia Customer Service Executive Salary 0 - 9 years exp. (23 salaries)	₹2.4 L/yr - ₹8 L/yr 11% more
TruJet Customer Service Executive Salary 1 - 6 years exp. (22 salaries)	₹1.6 L/yr - ₹5 L/yr 19% less
Dnata Customer Service Executive Salary 0 - 6 years exp. (12 salaries)	₹3.5 L/yr - ₹6 L/yr 37% more
Bangalore International Airport Customer Service Executive Salary 0 - 4 years exp. (12 salaries)	₹1.5 L/yr - ₹3.5 L/yr 30% less
Air India Express Customer Service Executive Salary 2 - 10 years exp. (7 salaries)	₹1.3 L/yr - ₹4 L/yr 18% less
Airports Authority of India Customer Service Executive Salary 0 - 6 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 33% less

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Customer Service Executive salary at Air India ranges between ₹1.4 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 209 latest salaries received from various employees of Air India.

Experience wise Air India Customer Service Executive salaries

Last Updated: 21 Feb 2025

Experience	Avg Annual Salary
Fresher (25 salaries)	₹1.8 L/yr - ₹3.4 L/yr
1 year (32 salaries)	₹1.6 L/yr - ₹4.2 L/yr
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2 years (38 salaries)	₹1.4 L/yr - ₹4.8 L/yr
3 years (41 salaries)	₹1.8 L/yr - ₹5 L/yr
4 years (28 salaries)	₹2 L/yr - ₹5 L/yr
5 years (20 salaries)	₹2 L/yr - ₹4.7 L/yr
6 years (19 salaries)	₹2.4 L/yr - ₹5 L/yr
7 years (6 salaries)	₹3.1 L/yr - ₹4.5 L/yr

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Similar Designation salaries in Air India

Customer Care Executive Salary

(15 salaries)

₹1 L/yr - ₹3.48 L/yr

Customer Support Executive Salary

(4 salaries)

₹3.05 L/yr - ₹4.2 L/yr

Senior Customer Service Executive Salary

(40 salaries)

₹2.5 L/yr - ₹6 L/yr

Customer Service Associate Salary

(29 salaries)

₹2 L/yr - ₹4.2 L/yr

Customer Service Officer Salary

(5 salaries)

₹2 L/yr - ₹6 L/yr

Customer Service Representative Salary

(5 salaries)

₹2.25 L/yr - ₹4.2 L/yr

Customer Service Manager Salary

(6 salaries)

₹4.33 L/yr - ₹7.2 L/yr

Customer Support Associate Salary

(3 salaries)

₹2.4 L/yr - ₹3.5 L/yr

Sales Executive Salary

(3 salaries)

₹3 L/yr - ₹4.27 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Salary related reviews for Air India

3.5

Rated by 46 employees for salary & benefits

Customer Service Executive in Mumbai

Contractual

Aviation & Aerospace Department

5.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Salary - Excellent

+6 more

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Customer Service Executive in Chennai

Other Department

5.0

• posted on 04 Dec 2020

3.0

for Salary and Benefits

Likes

Here my work is flight handling good to be in this platform during this covid-19

Skill development - Excellent

+2 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

Promotions - Poor

+1 more

Customer Service Executive in Ranchi

Customer Success, Service & Operations Department

3.0

• posted on 14 Sep 2021

2.0

for Salary and Benefits

Likes

This job made me disciplined and used to work in any shift.

Dislikes

...ement doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.

Salary - Poor

+1 more

Customer Service Executive in Mumbai

Aviation & Aerospace Department

5.0

• posted on 24 Apr 2021

5.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Customer Service Executive in Lucknow

Aviation & Aerospace Department

3.0

• posted on 28 Mar 2021

2.0

for Salary and Benefits

Likes

Only the fact that we were secured being associated with TATAs. No much opportunities to explore.

Job security - Excellent

Dislikes

Poor pay slabs, insecure and incompetent superiors. Afraid to promote calibrated staff being insecure if this could be threat to their profiles. Unhealthy politics. Local management was not been checked by the main management . Famed organisation with big names but not at all employee oriented.

Salary - Poor

+5 more

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Air India Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Air India?

Customer Service Executive salary at Air India in India ranges between ₹1.4 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 10% more than the average Customer Service Executive Salary in India. Salary estimates are based on 209 latest salaries received from various employees of Air India India.

How does the salary of a Customer Service Executive at Air India India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Air India is 10% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Air India to a Customer Service Executive in India?

Qatar Airways Customer Service Executive Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Emirates Airlines Customer Service Executive Salary - ₹3.5 Lakhs to ₹6.2 Lakhs per year
Dnata Customer Service Executive Salary - ₹3.5 Lakhs to ₹6.0 Lakhs per year
British Airways Customer Service Executive Salary - ₹2.4 Lakhs to ₹6.6 Lakhs per year
AirAsia Customer Service Executive Salary - ₹2.4 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Air India in India?

GMR Hyderabad International Airport Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.8 Lakhs per year
InterGlobe Aviation Customer Service Executive Salary - ₹1.5 Lakhs to ₹6.0 Lakhs per year
InterGlobe Enterprises Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Interglobe Air Transport Customer Service Executive Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
Spicejet Customer Service Executive Salary - ₹1.7 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Air India in India?

The estimated take-home salary of a Customer Service Executive at Air India ranges between ₹24,306 per month to ₹25,756 per month in India. The take-home salary calculation is based on the average Air India Customer Service Executive salary in India which ranges between ₹1.4 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Air India?

According to AmbitionBox, 45% of the Air India Customer Service Executives reported a notice period of 15 days or less, 26% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 125 responses on AmbitionBox in last 2 years.

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Air India Customer Service Executive Salaries by Location

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Air India Customer Service Executive Salaries

Air India Customer Service Executive salary in India ranges between ₹1.4 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 209 Air India latest salaries received from various employees of Air India.

Air India Customer Service Executive salaries in India (Updated 2025)

Companies similar to Air India for Customer Service Executive

Latest annual salaries shared by Air India Customer Service Executive

Experience wise Air India Customer Service Executive salaries

Similar Designation salaries in Air India

Salary related reviews for Air India

Customer Service Executive in Mumbai

Customer Service Executive in Chennai

Customer Service Executive in Ranchi

Customer Service Executive in Mumbai

Customer Service Executive in Lucknow

Air India Customer Service Executive Salary FAQs

Tell us how to improve this page.

Air India Customer Service Executive Salaries by Location