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Filter reviews by Air India Customer Service Executive Reviews
Overall Rating
based on 47
reviews
What employees say about Air India?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
70% employees reported
Flexible timing
64% employees reported
No travel
66% employees reported
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Gender based rating
Rated by Women
23 reviews
Rated by Men
23 reviews
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in Air India Customer Service Executive Reviews
47 reviews found
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Customer Service Executive interview
Q1. What is baggage allowance, ssr, whcr, round trip ?
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Air India.
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Air India's Customer Service Executives
How is Air India to work for?
Air India is rated 4.1 out of 5, based on 47 reviews by employees on AmbitionBox.
Air India is known for Skill development which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Air India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India?
According to AmbitionBox ratings, Air India employees rate its salary and benefits as 3.5 out of 5. You can know more about Air India Salaries at AmbitionBox
How is the work culture at Air India?
Work culture is rated 3.7 at Air India by 47 employees. While job security is rated 3.6 and work-life balance is rated 3.6 at Air India. Read detailed reviews by employees of Air India on AmbitionBox.
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Air India Customer Service Executive Reviews by Locations
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- Air India Customer Service Executive Reviews
9%
more
than the average Customer Service Executive Salary in India
View more details
Free meal
2 total
responses
Office cab/shuttle
1 total
response
Health insurance
1 total
response
Job/Soft skill training
3 total
responses
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