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Air India

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3.7

based on 1.3k Reviews

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Air India Customer Service Executive New Delhi Reviews

Updated 5 Dec, 2024
Overall Rating
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4.4/5
based on 6 reviews

Rating distribution

Category Ratings

4.5

Skill development

4.4

Work-life balance

4.0

Company culture

4.0

Job security

4.0

Work satisfaction

3.9

Salary

3.9

Promotions

What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

60% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

4 reviews

3.1
male

Rated by Men

2 reviews

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6 reviews found

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Top Air India Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. What is baggage allowance, ssr, whcr, round trip ?
View answer (1)
asked in Customer Service Executive interview
Q2. What is customer service?
View answer (1)
asked in Customer Service Executive interview
Q3. What is GDS software?
View answer (1)
asked in Customer Service Executive interview
Q4. What is itinary ?
View answer (1)
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Top trending discussions

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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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Air India Customer Service Executive Reviews by Locations

Air India New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 60% of employees reported the ...working days at Air India as Rotational Shift. 50% employees reported the work timings at Air India as Flexible timing. Read more
Air India Customer Service Executive Salaries in New Delhi
based on 42 salaries
₹1.8 L/yr - ₹4.7 L/yr
12% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Air India Customer Service Executive New Delhi
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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