Air India Customer Service Executive salaries in Chennai (Updated 2025)

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Likes

This job made me disciplined and used to work in any shift.

Dislikes

...ement doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.

Likes

Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

Likes

Only the fact that we were secured being associated with TATAs. No much opportunities to explore.

Dislikes

Poor pay slabs, insecure and incompetent superiors. Afraid to promote calibrated staff being insecure if this could be threat to their profiles. Unhealthy politics. Local management was not been checked by the main management . Famed organisation with big names but not at all employee oriented.