Air India Customer Service Associate Salaries by 20+ Employees (Updated 2025)

1 - 5 years exp.

₹2 Lakhs - ₹4.2 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in Aviation Companies for 1 - 5 years of experience

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Salaries in different departments

Aviation & Aerospace Customer Service Associate Salary 1 - 5 years exp. (12 salaries)	₹2 L/yr - ₹3.1 L/yr
Customer Success, Service & Operations Customer Service Associate Salary 2 - 5 years exp. (6 salaries)	₹2.3 L/yr - ₹4.2 L/yr
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Human Resources Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹3.5 L/yr
Marketing & Communication Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr
Procurement & Supply Chain Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr

Last Updated: 5 Jan 2025

Companies similar to Air India for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
InterGlobe Aviation Customer Service Associate Salary 0 - 4 years exp. (35 salaries)	₹1 L/yr - ₹4 L/yr At par
Spicejet Customer Service Associate Salary 0 - 4 years exp. (11 salaries)	₹2 L/yr - ₹3.5 L/yr 2% less
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Vistara Customer Service Associate Salary 1 year exp. (3 salaries)	₹1.2 L/yr - ₹5 L/yr 9% more
Jet Airways Customer Service Associate Salary 0 - 6 years exp. (63 salaries)	₹1.2 L/yr - ₹4.1 L/yr 1% less
Go First Customer Service Associate Salary 2 - 7 years exp. (4 salaries)	₹2.2 L/yr - ₹4 L/yr At par
Emirates Customer Service Associate Salary 8 - 11 years exp. (4 salaries)	₹4 L/yr - ₹5.4 L/yr 63% more
Qatar Airways Customer Service Associate Salary 1 - 8 years exp. (23 salaries)	₹4.2 L/yr - ₹9 L/yr 115% more
British Airways Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹3.5 L/yr - ₹5.5 L/yr 65% more
Lufthansa Customer Service Associate Salary 0 - 3 years exp. (4 salaries)	₹3.5 L/yr - ₹5.7 L/yr 49% more
American Express Customer Service Associate Salary 2 - 6 years exp. (45 salaries)	₹3 L/yr - ₹9 L/yr 126% more	3 job openings
Flipkart Customer Service Associate Salary 0 - 6 years exp. (169 salaries)	₹1 L/yr - ₹4 L/yr 9% less
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TCS Customer Service Associate Salary 0 - 7 years exp. (192 salaries)	₹1.5 L/yr - ₹6.3 L/yr 15% more	1 job opening
Wipro Customer Service Associate Salary 0 - 5 years exp. (327 salaries)	₹1.2 L/yr - ₹4.6 L/yr 1% less
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 1% more
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.7k salaries)	₹0.9 L/yr - ₹7.8 L/yr 58% more	91 job openings
HCLTech Customer Service Associate Salary 0 - 3 years exp. (38 salaries)	₹1.5 L/yr - ₹4 L/yr 8% less
Air India Sats Airport Services Customer Service Associate Salary 0 - 6 years exp. (100 salaries)	₹1.4 L/yr - ₹4 L/yr 5% less
Bird Worldwide Flight Services Customer Service Associate Salary 0 - 6 years exp. (53 salaries)	₹2 L/yr - ₹3.5 L/yr 6% less
GMR Hyderabad International Airport Customer Service Associate Salary 0 - 5 years exp. (17 salaries)	₹1.3 L/yr - ₹4 L/yr 9% more
Bird Group Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹2.2 L/yr - ₹3 L/yr 3% less

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Customer Service Associate salary at Air India ranges between ₹2 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 28 latest salaries received from various employees of Air India.

Experience wise Air India Customer Service Associate salaries

Last Updated: 5 Jan 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹2.6 L/yr - ₹3.1 L/yr
2 years (7 salaries)	₹2 L/yr - ₹4 L/yr
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3 years (9 salaries)	₹2.3 L/yr - ₹3 L/yr
4 years (5 salaries)	₹2.1 L/yr - ₹3.5 L/yr
5 years (4 salaries)	₹2 L/yr - ₹4.2 L/yr

Similar Designation salaries in Air India

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.4 L/yr - ₹3.1 L/yr

Customer Service Officer Salary

(4 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(130 salaries)

₹1 L/yr - ₹6 L/yr

Customer Service Manager Salary

(3 salaries)

₹3 L/yr - ₹5 L/yr

Customer Service Representative Salary

(5 salaries)

₹2.25 L/yr - ₹4.2 L/yr

Customer Care Executive Salary

(9 salaries)

₹2.15 L/yr - ₹7 L/yr

Senior Associate Salary

(68 salaries)

₹3.5 L/yr - ₹11.7 L/yr

Customer Support Executive Salary

(4 salaries)

₹1 L/yr - ₹4.2 L/yr

Process Associate Salary

(8 salaries)

₹1.25 L/yr - ₹3.8 L/yr

Senior Customer Service Executive Salary

(15 salaries)

₹2.2 L/yr - ₹4.8 L/yr

Salary related reviews for Air India

3.1

Rated by 11 employees for salary & benefits

Customer Service Executive in Mumbai

Contractual

Aviation & Aerospace Department

5.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Senior Customer Service Executive in Ahmedabad

Customer Service Department

3.0

• posted on 24 Mar 2022

2.0

for Salary and Benefits

Likes

The work culture of the TATA SIA AIRLINES is wonderful as it is a open culture where you can know everything about the company. Also like about the ETHICS of the TATA GROUP

Dislikes

Just a one thing which Is not good is the staff salary they never entertain the staff salary growth as per his skills they entertain the YEARS OF EXPERIENCS instead of profitable skills.

Customer Service Executive in Chennai

Other Department

5.0

• posted on 04 Dec 2020

3.0

for Salary and Benefits

Likes

Here my work is flight handling good to be in this platform during this covid-19

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

Customer Service Executive in Ranchi

Customer Success, Service & Operations Department

3.0

• posted on 14 Sep 2021

2.0

for Salary and Benefits

Likes

This job made me disciplined and used to work in any shift.

Dislikes

...ement doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.

Customer Service Executive in Mumbai

Aviation & Aerospace Department

5.0

• posted on 24 Apr 2021

5.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Air India Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Air India?

Customer Service Associate salary at Air India in India ranges between ₹2.0 Lakhs to ₹4.2 Lakhs for experience between 1 years to 5 years. According to our estimates it is 4% less than the average Customer Service Associate Salary in India. Salary estimates are based on 28 latest salaries received from various employees of Air India India.

How does the salary of a Customer Service Associate at Air India India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Air India is 4% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Air India to a Customer Service Associate in India?

American Express Customer Service Associate Salary - ₹3.0 Lakhs to ₹9.0 Lakhs per year
Qatar Airways Customer Service Associate Salary - ₹4.2 Lakhs to ₹9.0 Lakhs per year
British Airways Customer Service Associate Salary - ₹3.5 Lakhs to ₹5.5 Lakhs per year
Emirates Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.4 Lakhs per year
Emirates Airlines Customer Service Associate Salary - ₹4.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Air India in India?

Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
Lufthansa Customer Service Associate Salary - ₹3.5 Lakhs to ₹5.7 Lakhs per year
Air India Express Customer Service Associate Salary - ₹1.4 Lakhs to ₹5.0 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.3 Lakhs per year
Vistara Customer Service Associate Salary - ₹1.2 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Air India in India?

The estimated take-home salary of a Customer Service Associate at Air India ranges between ₹20,005 per month to ₹21,668 per month in India. The take-home salary calculation is based on the average Air India Customer Service Associate salary in India which ranges between ₹2.0 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Air India?

According to AmbitionBox, 50% of the Air India Customer Service Associates reported a notice period of 1 Month, 35% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 20 responses on AmbitionBox in last 2 years.

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Air India Customer Service Associate Salaries

Air India Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 28 Air India latest salaries received from various employees of Air India.