British Airways Customer Service Associate Salaries by 10 Employees (Updated 2025)

2 - 5 years exp.

₹4.1 Lakhs - ₹7 Lakhs

Low Confidence

Salary of majority employees

70% more than the average Customer Service Associate Salary in Aviation Companies for 2 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 2 - 5 years exp. (6 salaries)	₹4.1 L/yr - ₹7 L/yr
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Aviation & Aerospace Customer Service Associate Salary 2 - 3 years exp. (4 salaries)	₹5 L/yr - ₹5.4 L/yr

Last Updated: 19 Mar 2025

Companies similar to British Airways for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Jet Airways Customer Service Associate Salary 0 - 6 years exp. (51 salaries)	₹1.3 L/yr - ₹4 L/yr 44% less
InterGlobe Aviation Customer Service Associate Salary 0 - 5 years exp. (39 salaries)	₹1 L/yr - ₹4 L/yr 40% less
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Air India Customer Service Associate Salary 1 - 5 years exp. (29 salaries)	₹2 L/yr - ₹4.2 L/yr 42% less
Qatar Airways Customer Service Associate Salary 1 - 8 years exp. (26 salaries)	₹3 L/yr - ₹9 L/yr 21% more
Spicejet Customer Service Associate Salary 0 - 4 years exp. (11 salaries)	₹2 L/yr - ₹3.5 L/yr 45% less
AirAsia Customer Service Associate Salary 1 - 6 years exp. (5 salaries)	₹0.4 L/yr - ₹4.3 L/yr 61% less
Lufthansa Customer Service Associate Salary 0 - 3 years exp. (4 salaries)	₹3.5 L/yr - ₹5.7 L/yr 17% less
Dnata Customer Service Associate Salary 2 - 11 years exp. (4 salaries)	₹4 L/yr - ₹5.1 L/yr 8% less
InterGlobe Enterprises Customer Service Associate Salary 2 - 6 years exp. (4 salaries)	₹2 L/yr - ₹4.2 L/yr 46% less
Saudi Arabian Airlines Customer Service Associate Salary 2 - 9 years exp. (4 salaries)	₹2 L/yr - ₹2.5 L/yr 56% less
Emirates Airlines Customer Service Associate Salary 8 - 13 years exp. (3 salaries)	₹4 L/yr - ₹5.5 L/yr 10% less
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Airports Authority of India Customer Service Associate Salary 0 - 2 years exp. (3 salaries)	₹1.8 L/yr - ₹2.5 L/yr 59% less

Customer Service Associate salary at British Airways ranges between ₹4.1 Lakhs to ₹7 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 10 latest salaries received from various employees of British Airways.

Experience wise British Airways Customer Service Associate salaries

Last Updated: 19 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
3 years (5 salaries)	₹4.1 L/yr - ₹5.4 L/yr
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4 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.9 L/yr
5 years (3 salaries)	₹2.2 L/yr - ₹7 L/yr

Similar Designation salaries in British Airways

Customer Service Executive Salary

(29 salaries)

₹2.64 L/yr - ₹6.6 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹15.8 L/yr - ₹20.2 L/yr

Customer Service Representative Salary

(5 salaries)

₹3.48 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(7 salaries)

₹3.4 L/yr - ₹4.9 L/yr

Senior Associate Salary

(4 salaries)

₹4.5 L/yr - ₹5 L/yr

Customer Support Executive Salary

(5 salaries)

₹4.25 L/yr - ₹5.15 L/yr

Process Associate Salary

(6 salaries)

₹3.6 L/yr - ₹5.5 L/yr

Senior Customer Service Executive Salary

(5 salaries)

₹4 L/yr - ₹5.5 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹4.8 L/yr - ₹5 L/yr

Sales Executive Salary

(6 salaries)

₹3.5 L/yr - ₹8 L/yr

Salary related reviews for British Airways

1.2

Rated by 2 employees for salary & benefits

Customer Care Executive in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Oct 2024

1.0

for Salary and Benefits

Likes

Type of work

Dislikes

There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.

Salary - Bad

+6 more

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 May 2023

1.0

for Salary and Benefits

Likes

nothing worst place to work if u dont have any option then only work.

Dislikes

...u will be put on pip. after completion on first year only 3-5 percent appraisal. if u take any CL you will loose all the bonus. Only sales team make money rest is us less. Manager are worst only good for girls they are favoured more as the upper department controlled by women only. If you are working in US cs and exec team good luck u will be working 1:30 am shifts. you will not get two week off together when new roster comes out so personal life is gone. if you get worst manager which most of them are they will not approve your emergency leaves if you have health humble request dont join they dont care even if you have cancer.

Salary - Bad

+6 more

Customer Experience Supervisor in Noida

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Dec 2024

3.0

for Salary and Benefits

Likes

Salary gets credited on time. Provides both side cabs or transport allowance for self commute.

Dislikes

Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)

Skill development - Bad

+3 more

Service Advisor in New Delhi

Full Time

Other Department

2.0

• posted on 19 Dec 2023

3.0

for Salary and Benefits

Likes

Big name, corporate, travel industry knowledge.

Skill development - Good

Dislikes

...om Business managers to managers to supervisors. Work life balance negligible. You don’t get salary as per the work load. BA don’t handle customers like they should. They don’t provide refunds even when cases are going on for months.

Company culture - Bad

+1 more

Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Feb 2023

2.0

for Salary and Benefits

Likes

For beginners it's okay but for professionals it's just not helping in any aspect!!

Job security - Excellent

Dislikes

...le available space so if you have sn urgency then you tossed amongst floors. 10.This is first org that has got people promoted with reduced salary and more responsibility. Agents earn more than any shift supervisors here.

Salary - Poor

+4 more

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British Airways Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at British Airways ?

The average salary of a Customer Service Associate at British Airways in India typically ranges from ₹4.1 Lakhs to ₹7.0 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Customer Service Associate at British Airways earn more than ₹6.7 Lakhs per year, and the top 1% earn over ₹7.0 Lakhs per year. Customer Service Associate Salaries at British Airways can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 British Airways employees in India.

What is the estimated take home salary of a Customer Service Associate at British Airways in India?

The estimated take-home salary of a Customer Service Associate at British Airways in India typically ranges from ₹37,817 to ₹39,015 per month. This is based on the average salary range of ₹4.1 Lakhs to ₹7.0 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of British Airways. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than British Airways for Customer Service Associate in India?

Qatar Airways

₹3.0 Lakhs to ₹9.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by British Airways, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to British Airways in India?

The salary of a Customer Service Associate at companies similar to British Airways in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Dnata	₹4.0 Lakhs to ₹5.1 Lakhs per year
Emirates Airlines	₹4.0 Lakhs to ₹5.5 Lakhs per year
Lufthansa	₹3.5 Lakhs to ₹5.7 Lakhs per year
InterGlobe Aviation	₹1.0 Lakhs to ₹4.0 Lakhs per year
Air India	₹2.0 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at British Airways in India?

The salary growth for a Customer Service Associate at British Airways depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at British Airways:

Experience	Average Salary Range
2 years	₹4.1 Lakhs to ₹5.0 Lakhs per year
3 years	₹4.1 Lakhs to ₹5.4 Lakhs per year
4 years	₹4.7 Lakhs to ₹5.9 Lakhs per year
5 years	₹2.2 Lakhs to ₹7.0 Lakhs per year

and so on.

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British Airways Customer Service Associate Salaries

British Airways Customer Service Associate salary in India ranges between ₹4.1 Lakhs to ₹7 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 British Airways latest salaries received from various employees of British Airways.