American Express Customer Service Associate Salaries by 40+ Employees (Updated 2025)

2 - 6 years exp.

₹3 Lakhs - ₹9 Lakhs

Salary of majority employees

120% more than the average Customer Service Associate Salary in Financial Services Companies for 2 - 6 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 2 - 6 years exp. (19 salaries)	₹3 L/yr - ₹9 L/yr
Sales & Business Development Customer Service Associate Salary 3 - 5 years exp. (3 salaries)	₹3.7 L/yr - ₹7.5 L/yr
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Marketing & Communication Customer Service Associate Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹6.5 L/yr - ₹7.5 L/yr
Healthcare & Life Sciences Customer Service Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹6.5 L/yr - ₹6.8 L/yr

Last Updated: 4 Mar 2025

Companies similar to American Express for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 29% less	12 job openings
Deloitte Customer Service Associate Salary 1 - 3 years exp. (5 salaries)	₹2.8 L/yr - ₹4.5 L/yr 37% less
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IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹4 L/yr 57% less
TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	₹1.5 L/yr - ₹8 L/yr 51% less
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	₹1.2 L/yr - ₹4.6 L/yr 56% less
Cognizant Customer Service Associate Salary 0 - 4 years exp. (22 salaries)	₹2 L/yr - ₹5 L/yr 52% less
HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	₹1.4 L/yr - ₹4.5 L/yr 60% less
Capgemini Customer Service Associate Salary 0 - 4 years exp. (18 salaries)	₹2 L/yr - ₹4.1 L/yr 56% less
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	₹1 L/yr - ₹5 L/yr 56% less	1 job opening
Genpact Customer Service Associate Salary 0 - 5 years exp. (91 salaries)	₹1.5 L/yr - ₹4.7 L/yr 49% less	11 job openings
Oracle Customer Service Associate Salary 0 - 12 years exp. (3 salaries)	₹7.7 L/yr - ₹9.9 L/yr 32% more	1 job opening
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Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 44% less	4 job openings
Google Customer Service Associate Salary 2 years exp. (4 salaries)	₹2.5 L/yr - ₹4.1 L/yr 46% less
Adobe Customer Service Associate Salary 2 - 11 years exp. (6 salaries)	₹5 L/yr - ₹11.1 L/yr 8% more
Hewlett Packard Enterprise Customer Service Associate Salary 1 - 5 years exp. (5 salaries)	₹2 L/yr - ₹3.3 L/yr 62% less
Dell Customer Service Associate Salary 0 - 5 years exp. (20 salaries)	₹2 L/yr - ₹4.5 L/yr 49% less
Salesforce Customer Service Associate Salary 0 - 4 years exp. (3 salaries)	₹3.6 L/yr - ₹7.9 L/yr 2% less
PayPal Customer Service Associate Salary 2 - 8 years exp. (22 salaries)	₹4.2 L/yr - ₹7.9 L/yr 3% less
Uber Customer Service Associate Salary 0 - 5 years exp. (15 salaries)	₹1.4 L/yr - ₹4.5 L/yr 52% less
Ola Cabs Customer Service Associate Salary 1 - 8 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 54% less

View all

Customer Service Associate salary at American Express ranges between ₹3 Lakhs to ₹9 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 46 latest salaries received from various employees of American Express.

Experience wise American Express Customer Service Associate salaries

Last Updated: 4 Mar 2025

Experience	Avg Annual Salary
2 years (8 salaries)	₹3 L/yr - ₹8 L/yr
3 years (9 salaries)	₹3 L/yr - ₹8 L/yr
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4 years (10 salaries)	₹3.2 L/yr - ₹7.5 L/yr
5 years (12 salaries)	₹3.7 L/yr - ₹9 L/yr
6 years (7 salaries)	₹4.5 L/yr - ₹7.8 L/yr

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Customer Service Representative Salary

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Process Associate Salary

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Senior Customer Service Executive Salary

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Customer Relationship Manager Salary

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₹5 L/yr - ₹11 L/yr

Top skills at American Express for Customer Service Associate

Customer Service International Voice Process customer support Communication Skills Customer Handling upselling Sales Verbal Communication Customer Satisfaction voice process Customer Experience voice international voice Troubleshooting Problem Solving

Salary related reviews for American Express

3.2

Rated by 15 employees for salary & benefits

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Customer Service Associate in Gurgaon / Gurugram

Contractual

Customer Success, Service & Operations Department

3.0

• posted on 22 May 2023

3.0

for Salary and Benefits

Likes

Work life balance, less working hours

Skill development - Good

+2 more

Dislikes

Never work here as as contractual employee, no yearly hikes, no incentives, no benefits, delay in salary, partiality as compared to payroll employees on every level possible, no respect at last.

Promotions - Poor

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

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a senior software engineer

6d (edited)

Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contacting the HR but can’t get a response from them as of now. Its been a week since the last interview round. Any help?

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American Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at American Express?

Customer Service Associate salary at American Express in India ranges between ₹3.0 Lakhs to ₹9.0 Lakhs for experience between 2 years to 6 years. According to our estimates it is 120% more than the average Customer Service Associate Salary in India. Salary estimates are based on 46 latest salaries received from various employees of American Express India.

How does the salary of a Customer Service Associate at American Express India compare with the average salary range for this job?

The average salary of a Customer Service Associate at American Express is 120% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at American Express?

Customer Service, International Voice Process, customer support, Communication Skills and Customer Handling are some of the popular skills required to work as a Customer Service Associate at American Express India.

Which similar companies are paying more than American Express to a Customer Service Associate in India?

Oracle Customer Service Associate Salary - ₹7.7 Lakhs to ₹9.9 Lakhs per year
Adobe Customer Service Associate Salary - ₹5.0 Lakhs to ₹11.1 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to American Express in India?

Salesforce Customer Service Associate Salary - ₹3.6 Lakhs to ₹7.9 Lakhs per year
PayPal Customer Service Associate Salary - ₹4.2 Lakhs to ₹7.9 Lakhs per year
JPMorgan Chase & Co. Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.5 Lakhs per year
HSBC Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹7.0 Lakhs per year
Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at American Express in India?

The estimated take-home salary of a Customer Service Associate at American Express ranges between ₹49,411 per month to ₹50,579 per month in India. The take-home salary calculation is based on the average American Express Customer Service Associate salary in India which ranges between ₹3.0 Lakhs to ₹9.0 Lakhs per year for employees with experience between 2 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at American Express?

According to AmbitionBox, 52% of the American Express Customer Service Associates reported a notice period of 1 Month, 22% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 27 responses on AmbitionBox in last 2 years.

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American Express Customer Service Associate Salaries

American Express Customer Service Associate salary in India ranges between ₹3 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 46 American Express latest salaries received from various employees of American Express.

American Express Customer Service Associate salaries in India (Updated 2025)

Companies similar to American Express for Customer Service Associate

Latest annual salaries shared by American Express Customer Service Associate

Experience wise American Express Customer Service Associate salaries

Similar Designation salaries in American Express

Top skills at American Express for Customer Service Associate

Salary related reviews for American Express

Customer Service Associate in Gurgaon / Gurugram

Customer Service Associate in Gurgaon / Gurugram

Deputy Manager in Mumbai

Analyst in Gurgaon / Gurugram

Team Lead in Gurgaon / Gurugram

American Express Customer Service Associate Salary FAQs

Tell us how to improve this page.

American Express Customer Service Associate Salaries by Location