American Express Senior Customer Service Executive Salaries by 90+ Employees (Updated 2025)

2 - 10 years exp.

₹3.6 Lakhs - ₹10 Lakhs

Salary of majority employees

92% more than the average Senior Customer Service Executive Salary in Financial Services Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 10 years exp. (55 salaries)	₹3.6 L/yr - ₹10 L/yr
Finance & Accounting Senior Customer Service Executive Salary 3 - 8 years exp. (5 salaries)	₹4.1 L/yr - ₹9 L/yr
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Data Science & Analytics Senior Customer Service Executive Salary 5 - 7 years exp. (4 salaries)	₹5.1 L/yr - ₹10 L/yr
Sales & Business Development Senior Customer Service Executive Salary 3 - 6 years exp. (4 salaries)	₹5 L/yr - ₹7 L/yr
Quality Assurance Senior Customer Service Executive Salary 3 - 5 years exp. (3 salaries)	₹4.2 L/yr - ₹7.9 L/yr

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Last Updated: 14 Mar 2025

Companies similar to American Express for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
HSBC Group Senior Customer Service Executive Salary 3 - 14 years exp. (37 salaries)	₹2.4 L/yr - ₹6.1 L/yr 35% less
JPMorgan Chase & Co. Senior Customer Service Executive Salary 5 - 22 years exp. (25 salaries)	₹4 L/yr - ₹9 L/yr 11% less
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Karvy DigiKonnect Senior Customer Service Executive Salary 1 - 8 years exp. (19 salaries)	₹1.4 L/yr - ₹3.3 L/yr 72% less
Motilal Oswal Financial Services Senior Customer Service Executive Salary 4 - 7 years exp. (10 salaries)	₹3.3 L/yr - ₹4.9 L/yr 47% less
Citicorp Senior Customer Service Executive Salary 2 - 5 years exp. (7 salaries)	₹3.8 L/yr - ₹5.7 L/yr 32% less
Ocwen Financial Solutions Senior Customer Service Executive Salary 6 - 11 years exp. (6 salaries)	₹3.5 L/yr - ₹7.5 L/yr 22% less
The Muthoot Group Senior Customer Service Executive Salary 3 - 6 years exp. (5 salaries)	₹1.1 L/yr - ₹3 L/yr 71% less
Aon Senior Customer Service Executive Salary 4 - 7 years exp. (3 salaries)	₹4 L/yr - ₹6 L/yr 34% less

Senior Customer Service Executive salary at American Express ranges between ₹3.6 Lakhs to ₹10 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 99 latest salaries received from various employees of American Express.

Experience wise American Express Senior Customer Service Executive salaries

Last Updated: 14 Mar 2025

Experience	Avg Annual Salary
2 years (7 salaries)	₹3.6 L/yr - ₹8 L/yr
3 years (12 salaries)	₹4.1 L/yr - ₹7 L/yr
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4 years (19 salaries)	₹4.2 L/yr - ₹9.5 L/yr
5 years (20 salaries)	₹3.9 L/yr - ₹9.5 L/yr
6 years (14 salaries)	₹4.1 L/yr - ₹8 L/yr
7 years (9 salaries)	₹4.8 L/yr - ₹10 L/yr
8 years (12 salaries)	₹5 L/yr - ₹10 L/yr
9 years (AmbitionBox Estimate)	₹8 L/yr - ₹8.6 L/yr
10 years (4 salaries)	₹8.5 L/yr - ₹9 L/yr

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From

Senior Customer Service Executive

2 - 10 years exp.

Operational Risk Analyst

1 - 1 year exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in American Express

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Customer Service Associate Salary

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Customer Service Representative Salary

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₹2.5 L/yr - ₹8.6 L/yr

Customer Service Manager Salary

(3 salaries)

₹5.25 L/yr - ₹6.4 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹6.8 L/yr - ₹8.6 L/yr

Sales Executive Salary

(19 salaries)

₹2 L/yr - ₹7 L/yr

Customer Support Associate Salary

(11 salaries)

₹3 L/yr - ₹10 L/yr

Senior Associate Salary

(115 salaries)

₹14.86 L/yr - ₹27 L/yr

Salary related reviews for American Express

3.2

Rated by 16 employees for salary & benefits

Senior Customer Service Executive in Gurgaon / Gurugram

Other Department

5.0

• posted on 09 Nov 2021

5.0

for Salary and Benefits

Likes

They help you with good salary and provide great medical facilities and support you in every manner.

Salary - Excellent

+5 more

Dislikes

The place is really target driven even when the circumstances are not favourable and you may end up losing the job

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

see more salary related reviews

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What people are saying about American Express

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consultingmaverick

works at

Infosys Consulting

International IJP/ Assignment in Amex

Hi All, I am about to join Amex at Band 35. I have heard the Amex is a great company to work for with lot of employee centric policies. One of them being IJPs. Can someone shed more light around it, how is it?, is it seamless? do folks get international assignments as part of this IJPs?

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American Express Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at American Express ?

The average salary of a Senior Customer Service Executive at American Express in India typically ranges from ₹3.6 Lakhs to ₹10.0 Lakhs per year, depending on experience (from 2 years to 10 years).

The top 10% of Senior Customer Service Executive at American Express earn more than ₹9.0 Lakhs per year, and the top 1% earn over ₹10.0 Lakhs per year. Senior Customer Service Executive Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 90+ American Express employees in India.

What is the estimated take home salary of a Senior Customer Service Executive at American Express in India?

The estimated take-home salary of a Senior Customer Service Executive at American Express in India typically ranges from ₹53,316 to ₹54,643 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹10.0 Lakhs per year for employees with experience ranging from 2 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 90+ salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Senior Customer Service Executive in companies similar to American Express in India?

The salary of a Senior Customer Service Executive at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

JPMorgan Chase & Co.	₹4.0 Lakhs to ₹9.0 Lakhs per year
Ocwen Financial Solutions	₹3.5 Lakhs to ₹7.5 Lakhs per year
Citicorp	₹3.8 Lakhs to ₹5.7 Lakhs per year
Aon	₹4.0 Lakhs to ₹6.0 Lakhs per year
HSBC Group	₹2.4 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Executive at American Express in India?

The salary growth for a Senior Customer Service Executive at American Express depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at American Express:

Experience	Average Salary Range
2 years	₹3.6 Lakhs to ₹8.0 Lakhs per year
3 years	₹4.1 Lakhs to ₹7.0 Lakhs per year
4 years	₹4.2 Lakhs to ₹9.5 Lakhs per year
5 years	₹3.9 Lakhs to ₹9.5 Lakhs per year

and so on.

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American Express Senior Customer Service Executive Salaries

American Express Senior Customer Service Executive salary in India ranges between ₹3.6 Lakhs to ₹10 Lakhs with an average annual salary of ₹. Salary estimates are based on 99 American Express latest salaries received from various employees of American Express.

American Express Senior Customer Service Executive salaries in India (Updated 2025)

Companies similar to American Express for Senior Customer Service Executive

Latest annual salaries shared by American Express Senior Customer Service Executive

Experience wise American Express Senior Customer Service Executive salaries

Similar Designation salaries in American Express

Salary related reviews for American Express

Senior Customer Service Executive in Gurgaon / Gurugram

Deputy Manager in Mumbai

Analyst in Gurgaon / Gurugram

Customer Service Associate in Gurgaon / Gurugram

Team Lead in Gurgaon / Gurugram

American Express Senior Customer Service Executive Salary FAQs

Tell us how to improve this page.

American Express Senior Customer Service Executive Salaries by Location