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American Express
4.2
based on 3k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Company Overview
Associated Companies
Company Locations
Working at American Express
Company Summary
Credit card provider for personal, business & corporate uses
Overall Rating
4.2/5
based on 3k reviews
9% above
industry average
Highly rated for
Company culture, Work-life balance, Job security
Work Policy
Hybrid
82% employees reported
Monday to Friday
68% employees reported
Flexible timing
66% employees reported
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
336 employees reported
Job/Soft skill training
303 employees reported
Cafeteria
301 employees reported
Health insurance
282 employees reported
View all benefits
About American Express
Founded in1850 (175 yrs old)
India Employee Count10k-50k
Global Employee Count50k-1 Lakh
HeadquartersNew York City,New York, United States
Office Locations
Websiteamericanexpress.com
Primary Industry
Other Industries
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Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small.
Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul.
That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
Mission: Leverage our local and global expertise to be a leading provider of payment solution for our customers by delivering high quality, innovative and world class product and services; while maintaining the highest standards of governance and ethics.
Vision: To be a leading provider of payment solution.
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AmbitionBox Best Places to Work in India Awards
Awards 2024
Awards 2022
Awards 2021
Best of the best, rated by employees
American Express won India’s Largest Employee Choice Awards in Large Companies Category.
#13 Top Rated Large Company
#4 Top Rated Company for Women
#3 Top Rated Financial Services Company
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American Express Ratings
based on 3k reviews
Overall Rating
4.2/5
How AmbitionBox ratings work?
5
1.9k
4
542
3
256
2
103
1
221
Category Ratings
4.2
Company culture
4.2
Work-life balance
4.1
Job security
4.1
Salary
3.9
Work satisfaction
3.8
Skill development
3.6
Promotions
American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 3k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at American Express
based on 2.8k reviews
4.2
Rated by 901 Women
Rated 4.2 for Company culture and 4.1 for Work-life balance
4.2
Rated by 1.9k Men
Rated 4.2 for Work-life balance and 4.2 for Company culture
Work Policy at American Express
based on 258 reviews in last 6 months
Hybrid
82%
Work from office
14%
Permanent work from home
4%
American Express Reviews
Top mentions in American Express Reviews
+ 5 more
Compare American Express with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.2/5 based on 3k reviews | 3.5/5 based on 350 reviews | 3.9/5 based on 892 reviews | 4.0/5 based on 691 reviews |
Highly Rated for | Work-life balance Company culture Salary | No highly rated category | Work-life balance Salary Company culture | Work-life balance Salary Company culture |
Critically Rated for | No critically rated category | Promotions Work satisfaction Skill development | Job security Promotions | No critically rated category |
Primary Work Policy | Hybrid 82% employees reported | Hybrid 94% employees reported | Hybrid 67% employees reported | Hybrid 93% employees reported |
Rating by Women Employees | 4.2 Good rated by 901 women | 3.4 Average rated by 106 women | 3.9 Good rated by 250 women | 3.8 Good rated by 179 women |
Rating by Men Employees | 4.2 Good rated by 1.9k men | 3.6 Good rated by 217 men | 4.0 Good rated by 573 men | 4.0 Good rated by 467 men |
Job security | 4.1 Good | 3.3 Average | 3.2 Average | 3.8 Good |
View more
American Express Salaries
American Express salaries have received with an average score of 4.1 out of 5 by 3k employees.
Business Analyst
(871 salaries)
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₹9.6 L/yr - ₹17 L/yr
Senior Analyst
(579 salaries)
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₹5.4 L/yr - ₹23 L/yr
Analyst
(498 salaries)
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₹12.5 L/yr - ₹27 L/yr
Lead Analyst
(496 salaries)
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₹4 L/yr - ₹13 L/yr
Senior Lead Analyst
(353 salaries)
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₹4.3 L/yr - ₹13.6 L/yr
Financial Analyst
(342 salaries)
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₹6.2 L/yr - ₹21.6 L/yr
Business Development Executive
(322 salaries)
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₹2 L/yr - ₹5.3 L/yr
Processing Manager
(240 salaries)
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₹8.4 L/yr - ₹26 L/yr
Service Delivery Leader
(223 salaries)
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₹14 L/yr - ₹55 L/yr
Relationship Manager
(222 salaries)
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₹4 L/yr - ₹15 L/yr
American Express Interview Questions
Interview questions by designation
Top American Express interview questions and answers
Get interview-ready with top interview questions
American Express Jobs
American Express News
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American Express Raises Dividend 17% As Profits Hit Record Levels
- American Express (AXP) raises its quarterly dividend payment by 17% after reporting record revenue and net income for 2024.
- Fourth quarter 2024 earnings per share (EPS) of $3.04 U.S. beat Wall Street's forecast of $3.03 U.S.
- Spending by credit card holders rose 8% from a year ago, contributing to the company's record results in 2024.
- American Express expects revenue growth of 8-10% and earnings per share of $15 to $15.50 for 2025.
Baystreet | 24 Jan, 2025
My credit card costs $695 a year, but it saves me more than that with its free Priority Pass membership and other perks
- The American Express Platinum card, despite its $695 annual fee, provides several perks that make it worth the cost.
- One of the major benefits of the card is the complimentary Priority Pass membership, granting access to over 1,700 airport lounges worldwide.
- The card also offers automatic gold status with Marriott Bonvoy and Hilton, as well as a $199 credit for CLEAR membership to expedite airport security.
- Additionally, the card provides $240 worth of digital entertainment credits per year for select subscriptions, such as Audible and Netflix.
Insider | 21 Jan, 2025
Why Markets May Continue the Weekly Rally
- Stock markets gained ground last week ahead of the inauguration, with a pullback in 10-year treasury bond yields.
- Housing starts increased, leading to positive reactions from PulteGroup and D.R. Horton stocks.
- Apple stopped its downtrend and saw a slight increase, but analysts remain skeptical about its artificial intelligence solution's appeal.
- Micron Technology and Nvidia both experienced gains, driven by bullish sentiment in the tech sector.
- This week, upcoming earnings reports include Netflix, Johnson & Johnson, and American Express, with JNJ stock needing strong earnings to recover.
Baystreet | 20 Jan, 2025
American Express to Pay Millions in Fines
- American Express will pay approximately $230 million to settle federal wire fraud investigations and civil allegations of deceptive marketing.
- The settlement includes $138 million as part of a non-prosecution agreement with the U.S. Attorney's Office in Brooklyn for providing inaccurate tax advice to customers.
- Additionally, American Express will pay $108.7 million to settle civil claims by the Department of Justice for deceptive marketing of credit cards to small businesses.
- The company has also reached an agreement in principle with the Staff of the Board of Governors of the Federal Reserve System.
Baystreet | 17 Jan, 2025
American Express to Pay $230 Million to Settle Investigations Into Sales Practices
- American Express expects to pay $230 million to settle investigations by the U.S. Department of Justice and the Federal Reserve.
- The settlements resolve allegations of deceptive sales tactics, falsified information, and failure to follow regulations.
- American Express used deceptive marketing practices and dummy employer identification numbers to acquire credit card customers without required information.
- The company cooperated with the investigations, took disciplinary measures, and made organizational changes to address the issues.
Pymnts | 17 Jan, 2025
Three Companies Are Now in the Running to Take Over the Apple Card
- Apple is in talks with Barclays and Synchrony about becoming its new financial partner for the Apple Card.
- Goldman Sachs had reportedly approached American Express about taking over the Apple Card.
- Goldman Sachs is in the process of winding down its consumer lending business.
- Last year, Apple and Goldman Sachs were fined by the U.S. Consumer Financial Protection Bureau.
Macrumors | 16 Jan, 2025
CE 100 Index’s Strong 2024 Reflects the Connected Economy’s Momentum
- The CE 100 Index, which represents the connected economy, has shown strong momentum in 2024.
- The CE 100 Index gained 27.7% throughout the year, outperforming broader benchmarks.
- The Pay and Be Paid pillar of the index saw significant growth, with the payments segment undergoing a wholesale shift.
- Digital engagement with everyday tasks and services contributed to the growth of the connected economy.
Pymnts | 8 Jan, 2025
Amex Exec Says Payment Tech Will Drive SMB Customer Loyalty
- Small- to medium-sized businesses (SMBs) need to adopt the right technology to ensure efficient front-end checkout experiences and back-end processes.
- Offering multiple payment options, including digital payments like mobile wallets and contactless payments, is crucial for SMBs to stay competitive and meet customer preferences.
- Flexible payment solutions like buy now, pay later (BNPL) and operational automation can enhance customer satisfaction and streamline processes for SMBs during busy periods.
- Understanding customer behavior through data-driven insights can help SMBs develop effective loyalty strategies and differentiate themselves in the market.
Pymnts | 6 Jan, 2025
Best American Express Credit Cards Of January 2025
- Determining the best Amex credit card for your needs can be a challenging task, given the extensive range of options available today.
- American Express offers a diverse array of choices to suit various lifestyles and financial goals, from no annual fee options to premium metal cards with luxury perks.
- Forbes Advisor's credit card editors provide unbiased ratings and information, using data-driven methodologies to evaluate financial products and companies.
- With over 65 years of industry experience, Forbes Advisor's team rates and reviews more than 400 credit cards.
Forbes | 1 Jan, 2025
Kubernetes, Rust, Linux and DOS? The Year in Open Source
- Elasticsearch and Redis dominated discussions surrounding open source licensing changes.
- Kubernetes celebrated its 10th anniversary.
- Linux remained a crucial part of the tech landscape, with 4.55% of desktops running on it.
- Rust was seen as key to bringing memory safety to codebases.
- Funding remains a significant challenge for open source developers, with 86% of investment still based on employee contributions.
- Microsoft open sourced the 1988 code for MS-DOS 4.0.
- FreeDOS celebrated its 30th anniversary, with developer Jim Hall sharing lessons learned about grounding projects in community and communication.
- New open source projects included the Dillo web browser and the Eclipse Foundation's Theia IDE.
- GitHub released the Secure Open Source Fund in November, with American Express, Microsoft, Shopify, and Stripe among its initial donors.
- The open source movement continued to grow and evolve, with an ever-increasing community of satisfied users.
The New Stack | 24 Dec, 2024
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American Express Subsidiaries
Kabbage
4.3
• 4 reviews
Mezi
-
• No Reviews
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American Express FAQs
When was American Express founded?
American Express was founded in 1850. The company has been operating for 175 years primarily in the Financial Services sector.
Where is the American Express headquarters located?
American Express is headquartered in New York City,New York. It operates in 4 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Mumbai, Chennai. To explore all the office locations, visit American Express locations.
How many employees does American Express have in India?
American Express currently has more than 22,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in American Express based on the number of reviews submitted on AmbitionBox.
Does American Express have good work-life balance?
American Express has a work-life balance rating of 4.2 out of 5 based on 3,000+ employee reviews on AmbitionBox. 81% employees rated American Express 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read American Express work-life balance reviews for more details
Is American Express good for career growth?
Career growth at American Express is rated fairly well, with a promotions and appraisal rating of 3.6. 81% employees rated American Express 4 or above, while 19% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading American Express promotions/appraisals reviews for more detailed insights.
What are the pros of working in American Express?
Working at American Express offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, work life balance and job security, based on 3,000+ employee reviews on AmbitionBox.
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