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American Express

4.1
based on 3.4k Reviews
Video summary
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

Working at American Express

Company Summary

Global payments leader, delivering innovative financial services with $65.9 billion in revenue, empowering consumers and businesses worldwide through trusted products and services.

Overall Rating

4.1/5
based on 3.4k reviews
highly rated categories
8% above
industry average
highly rated categories
Highly rated for

Company culture, Work-life balance, Job security

Work Policy
Hybrid
Hybrid
74% employees reported
Monday to Friday
Monday to Friday
67% employees reported
Flexible timing
Flexible timing
65% employees reported
No travel
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
337 employees reported
Job/Soft skill training
Job/Soft skill training
304 employees reported
Cafeteria
Cafeteria
302 employees reported
Health insurance
Health insurance
283 employees reported
View all benefits

About American Express

Founded in1850 (175 yrs old)
India Employee Count10k-50k
Global Employee Count50k-1 Lakh
India HeadquartersGurgaon / Gurugram, Haryana, India
Websiteamericanexpress.com
Primary Industry
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View in video summary

You Lead the Way. We’ve Got Your Back.


At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.


With shared values and leadership behaviors, we’ll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we’ll do it in an environment where everyone is respected and valued and can reach their potential.


Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

 

Culture

 

Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we’ve continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you’ll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

 

Total Rewards & Well-Being

 

We back you with competitive compensation and benefits that support your holistic well-being so you can be and deliver your best. This means providing resources to help care for you and your loved ones’ physical, financial, and mental health, as well as the flexibility you need to thrive personally and professionally. And as part of Team Amex, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. With our flexible work policies, comprehensive total rewards, and supportive environment, you’ll have the backing you need to live well, now and in the future.

 

Career Growth & Development

 

At American Express, we invest in colleagues at all levels, empowering you to deliver your best work, strengthen your skills, develop as a leader, and gain experiences that are meaningful to you. With access to a wide range of learning opportunities, great leaders, and a culture of informal and formal coaching and feedback, you’ll have the support you need to grow your career and achieve your goals.

Mission: Leverage our local and global expertise to be a leading provider of payment solution for our customers by delivering high quality, innovative and world class product and services; while maintaining the highest standards of governance and ethics.
Vision: To be a leading provider of payment solution.
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ABECA - AmbitionBox Employee Choice Awards

Awards 2025
Awards 2024
Thumbs Up
Best of the best, rated by employees
American Express won India’s Largest Employee Choice Awards in Large Companies Category.
Awards Leaf
Top Rated Financial Services Company
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American Express Ratings

based on 3.4k reviews

Overall Rating

4.1/5
How AmbitionBox ratings work?
5
2.1k
4
618
3
282
2
125
1
270

Category Ratings

4.1

Company culture

4.1

Work-life balance

4.0

Job security

4.0

Salary

3.8

Work satisfaction

3.7

Skill development

3.4

Promotions

American Express is rated 4.1 out of 5 stars on AmbitionBox, based on 3.4k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at American Express
based on 3.2k reviews
4.1
Rated by 1k Women
Rated 4.1 for Work-life balance and 4.1 for Company culture
4.1
Rated by 2.2k Men
Rated 4.2 for Work-life balance and 4.1 for Company culture

Work Policy at American Express

based on 421 reviews in last 6 months
Hybrid
74%
Work from office
17%
Permanent work from home
9%

American Express Reviews

Top mentions in American Express Reviews

+ 5 more

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based on 3.4k reviews
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Highly Rated for
Work-life balance
Company culture
Salary
Work-life balance
Job security
Job security
Skill development
Salary
Job security
Work-life balance
Company culture
Critically Rated for
No critically rated category
Promotions
Skill development
Promotions
Promotions
Primary Work Policy
Hybrid
74% employees reported
Hybrid
85% employees reported
Hybrid
50% employees reported
Hybrid
84% employees reported
Rating by Women Employees
4.1
Good
rated by 1k women
3.9
Good
rated by 2.3k women
3.9
Good
rated by 2.3k women
3.9
Good
rated by 1.7k women
Rating by Men Employees
4.1
Good
rated by 2.2k men
3.8
Good
rated by 4.7k men
4.0
Good
rated by 4.1k men
4.0
Good
rated by 3.3k men
Job security
4.0
Good
3.9
Good
4.0
Good
4.0
Good
View more

American Express Salaries

American Express salaries have received with an average score of 4.0 out of 5 by 3.4k employees.

Business Analyst

(810 salaries)
Unlock
₹8.4 L/yr - ₹16 L/yr

Analyst

(664 salaries)
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₹6.5 L/yr - ₹28 L/yr

Senior Analyst

(649 salaries)
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₹15.8 L/yr - ₹28 L/yr

Lead Analyst

(502 salaries)
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₹4.2 L/yr - ₹15 L/yr

Financial Analyst

(388 salaries)
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₹7.5 L/yr - ₹20.4 L/yr

Senior Lead Analyst

(343 salaries)
Unlock
₹4 L/yr - ₹13 L/yr

Software Engineer

(258 salaries)
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₹10 L/yr - ₹36.7 L/yr

L2 Engineer

(255 salaries)
Unlock
₹13.1 L/yr - ₹33 L/yr

Relationship Manager

(248 salaries)
Unlock
₹4 L/yr - ₹12.3 L/yr

Processing Manager

(238 salaries)
Unlock
₹8.3 L/yr - ₹27 L/yr

American Express Interview Questions

A Software Developer Intern was asked Q. Left View of a Binary Tree Problem Statement Given a binary tree, your...read more
A Software Developer was asked 7mo agoQ. Write a program to print prime numbers from 1 to n.
Get interview-ready with top interview questions and answer
A Management Trainee was asked Q. What data would you collect from customers to improve the sales of you...read more
A Business Analyst was asked 10mo agoQ. What is the estimated number of credit cards in India?
A Data Scientist was asked 1mo agoQ. In the context of ML, what are the X and Y axes of an ROC curve?

American Express News

View all

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Insider | 22 Jun, 2025
Amazon CEO Andy Jassy came clean about AI's impact on white-collar jobs. That might be a good thing.

Naveen K. Chandu: Engineering Excellence Meets Visionary Leadership

TechBullion | 20 Jun, 2025
Naveen K. Chandu: Engineering Excellence Meets Visionary Leadership

DreamFolks shares crash 10% as ICICI, Axis Bank look to move away from aggregator after service disruptions

HinduBusinessLine | 19 Jun, 2025
DreamFolks shares crash 10% as ICICI, Axis Bank look to move away from aggregator after service disruptions

Chase Debuts Sapphire Card With $795 Annual Fee

Pymnts | 18 Jun, 2025
Chase Debuts Sapphire Card With $795 Annual Fee

2 status-symbol credit cards are getting new perks. Here's what $795 a year gets you with the Chase Sapphire Reserve.

Insider | 18 Jun, 2025
2 status-symbol credit cards are getting new perks. Here's what $795 a year gets you with the Chase Sapphire Reserve.

Trump’s Crypto Reserve to Make XRP the Next Big Winner as XRP Eyes $1000 on SWIFT Replacement Theory

Zycrypto | 18 Jun, 2025
Trump’s Crypto Reserve to Make XRP the Next Big Winner as XRP Eyes $1000 on SWIFT Replacement Theory

This Could Be the Ultimate ETF for Warren Buffett Fans

Baystreet | 16 Jun, 2025
This Could Be the Ultimate ETF for Warren Buffett Fans

American Express Targets Gen Z With ‘New Level’ of Platinum Cards

Pymnts | 16 Jun, 2025
American Express Targets Gen Z With ‘New Level’ of Platinum Cards

The Best Airport Private Lounges for Travelers Seeking Peace and Quiet

TechBullion | 16 Jun, 2025
The Best Airport Private Lounges for Travelers Seeking Peace and Quiet
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American Express Subsidiaries

Kabbage Logo

Kabbage

4.1
 • 4 reviews
Mezi Logo

Mezi

-
 • No Reviews
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American Express FAQs

When was American Express founded?
American Express was founded in 1850. The company has been operating for 175 years primarily in the Financial Services sector.
Where is the American Express headquarters located?
American Express is headquartered in New York City,New York. It operates in 4 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Mumbai, Chennai. To explore all the office locations, visit American Express locations.
How many employees does American Express have in India?
American Express currently has more than 22,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in American Express based on the number of reviews submitted on AmbitionBox.
Does American Express have good work-life balance?
American Express has a work-life balance rating of 4.1 out of 5 based on 3,400+ employee reviews on AmbitionBox. 80% employees rated American Express 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read American Express work-life balance reviews for more details.
Is American Express good for career growth?
Career growth at American Express is rated as moderate, with a promotions and appraisal rating of 3.4. 20% employees rated American Express 3 or below, while 80% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading American Express promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in American Express?
Working at American Express comes with several advantages and disadvantages. It is highly rated for company culture, work life balance and job security. However, it is poorly rated for promotions / appraisal and skill development, based on 3,400+ employee reviews on AmbitionBox.
American Express Overview
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