
American Express

Working at American Express
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8% above

Highly rated for 
Company culture, Work-life balance, Job security
Work Policy




Top Employees Benefits
About American Express

You Lead the Way. We’ve Got Your Back.
At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
With shared values and leadership behaviors, we’ll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we’ll do it in an environment where everyone is respected and valued and can reach their potential.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Culture
Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we’ve continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you’ll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Total Rewards & Well-Being
We back you with competitive compensation and benefits that support your holistic well-being so you can be and deliver your best. This means providing resources to help care for you and your loved ones’ physical, financial, and mental health, as well as the flexibility you need to thrive personally and professionally. And as part of Team Amex, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. With our flexible work policies, comprehensive total rewards, and supportive environment, you’ll have the backing you need to live well, now and in the future.
Career Growth & Development
At American Express, we invest in colleagues at all levels, empowering you to deliver your best work, strengthen your skills, develop as a leader, and gain experiences that are meaningful to you. With access to a wide range of learning opportunities, great leaders, and a culture of informal and formal coaching and feedback, you’ll have the support you need to grow your career and achieve your goals.

ABECA - AmbitionBox Employee Choice Awards



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![]() | ![]() Change Company | ![]() Change Company | ![]() Change Company | |
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Overall Rating | 4.1/5 based on 3.4k reviews ![]() | 3.8/5 based on 7.1k reviews | 3.9/5 based on 6.7k reviews | 3.9/5 based on 5.3k reviews ![]() |
Highly Rated for | Work-life balance Company culture Salary | Work-life balance Job security | Job security Skill development Salary | Job security Work-life balance Company culture |
Critically Rated for | ![]() No critically rated category | Promotions Skill development | Promotions | Promotions |
Primary Work Policy | Hybrid 74% employees reported | Hybrid 85% employees reported | Hybrid 50% employees reported | Hybrid 84% employees reported |
Rating by Women Employees | 4.1 Good rated by 1k women | 3.9 Good rated by 2.3k women | 3.9 Good rated by 2.3k women | 3.9 Good rated by 1.7k women |
Rating by Men Employees | 4.1 Good rated by 2.2k men | 3.8 Good rated by 4.7k men | 4.0 Good rated by 4.1k men | 4.0 Good rated by 3.3k men |
Job security | 4.0 Good | 3.9 Good | 4.0 Good | 4.0 Good |
American Express Salaries
Business Analyst

Analyst

Senior Analyst

Lead Analyst

Financial Analyst

Senior Lead Analyst

Software Engineer

L2 Engineer

Relationship Manager

Processing Manager

American Express Interview Questions
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Why we’re focusing VB Transform on the agentic revolution – and what’s at stake for enterprise AI leaders
- VentureBeat's Transform 2025 event in San Francisco is focused on the agentic AI revolution for enterprise leaders.
- A significant gap exists between the potential of agentic AI and its actual integration into enterprise workflows.
- The event aims to address the 'Agentic Infrastructure Gap' by focusing on building the necessary enterprise-grade chassis.
- VB Transform is offering a real-world playbook to help navigate the challenges of the agentic AI revolution.
- Emphasis is placed on orchestrating the right compute resources for agentic AI tasks at both the application and lower stack levels.
- The event features real-world practitioners from companies like Walmart, Bank of America, and American Express sharing insights on deploying agentic systems.
- Attendees will gain practical knowledge through interactive sessions designed for builders and leaders in the industry.
- The event will also honor leaders promoting inclusivity in AI at the Women in Enterprise AI Awards.
- The focus is on empowering enterprise AI leaders by providing a playbook for the agentic revolution with high stakes and immense opportunities.

Amazon CEO Andy Jassy came clean about AI's impact on white-collar jobs. That might be a good thing.
- Amazon CEO Andy Jassy recently warned about AI's impact on white-collar jobs, indicating a shift in how work is done.
- Jassy stated that AI will likely lead to fewer white-collar positions at Amazon, emphasizing the need for employees to adapt.
- His transparency is seen as a positive step, with experts suggesting that acknowledging AI's influence is crucial for organizational readiness.
- Other CEOs in the tech sector have also raised concerns about AI's effects on employment, prompting discussions on adaptation strategies.
- Despite some anxiety among workers, there are calls to approach AI with curiosity and a willingness to embrace change.
- Gen Xers are facing financial challenges as they juggle responsibilities for aging parents and adult children, impacting their retirement plans.
- Updates to popular credit cards like the Platinum Card from American Express and the Sapphire Reserve Card from JPMorgan Chase offer new perks but come with price changes.
- Target's struggles in comparison to competitors like Walmart and Costco are attributed to store conditions and sales growth issues.
- Blackstone CEO Steve Schwarzman advises interns to adapt to constant change in private equity, highlighting the need for flexibility and curiosity.
- The stock market's stagnant performance and emerging trends in AI, job markets, and industry transformations are among this week's key reads.
Naveen K. Chandu: Engineering Excellence Meets Visionary Leadership
- Naveen Kumar Chandu is a standout professional in enterprise technology, known for his technical expertise and inspiring leadership.
- His career began with a Bachelor of Technology degree from Jawaharlal Nehru Technological University, shaping his analytical and problem-solving skills.
- Naveen excelled in tech through continuous learning and adaptability, leading him to prominent roles in software engineering.
- Starting at Cognizant, he later transitioned to American Express, where he progressed from Lead Engineer to Engineering Leader and Solution Architect.
- Naveen focuses on empowerment and collaboration in his leadership, aligning engineering strategies with business objectives.
- He champions Agile methodologies and inclusive team cultures, driving innovation and individual growth.
- At American Express, Naveen's architectural modernization and implementation of automated pipelines led to significant efficiency improvements.
- His talent development initiatives and integration of AI tools demonstrate his forward-thinking approach to technology.
- Naveen's expertise in cloud-native architectures, DevOps, security implementations, and API development showcases his comprehensive skills.
- His leadership exemplifies the evolution of engineering leadership, emphasizing the importance of emotional intelligence and strategic vision in driving change.

DreamFolks shares crash 10% as ICICI, Axis Bank look to move away from aggregator after service disruptions
- Major Indian banks and card networks are looking to establish direct partnerships with airport lounge operators, bypassing aggregator DreamFolks after a service disruption last year.
- DreamFolks faced a temporary disruption in services on September 22, impacting lounge access for banks and card network customers, leading to exploration of alternative options by the banks.
- Axis Bank, ICICI Bank, and Mastercard are leading the shift away from DreamFolks, with more banks expected to follow.
- DreamFolks commands 90% of the domestic lounge access market for debit and credit card holders in India.
- The disruption on September 22 resulted in the closure of 49 lounges across 34 airports, causing nationwide access issues.
- Operators like Adani threatened legal action, citing violation of service agreements by DreamFolks.
- DreamFolks clarified the disruption was temporary and stated full compliance with obligations post-resolution on September 23.
- Certain banks, including American Express, switched to Adani Digital post-disruption for lounge access.
- The disruption led airports to collaborate directly with banks for seamless services for passengers.
- Founded in 2013, DreamFolks is a listed airport services aggregator in India, offering various airport-related services and deriving significant revenue from airport lounges.
- For FY25, DreamFolks reported revenue growth but a decline in net profit. It aims to increase revenues from non-lounge services like food, spa, meet and greet.

Chase Debuts Sapphire Card With $795 Annual Fee
- Chase has revamped its Chase Sapphire Reserve card, offering $2,700 in yearly benefits, including new perks for travel and dining points.
- The company is also introducing the Sapphire Reserve for Business card with enhanced benefits for cardholders who spend $120,000 annually.
- The new cards focus on travel, dining, entertainment, and exceptional service, according to Chase's president of branded cards.
- Chase has increased the annual fee for the Sapphire Reserve card to $795 from $550, surpassing fees of other premium travel cards from competitors.
- American Express (Amex) announced plans for a major card update, including its consumer and business Platinum cards.
- PYMNTS Intelligence research highlighted the influence of financial stability on credit card usage among consumers living paycheck to paycheck.
- Financial stability, not just income, plays a crucial role in determining how consumers utilize credit for necessities and rewards.
- Consumers' financial lifestyle impacts the necessity, amount, and type of credit products used for spending.
- Credit usage covers about fifty percent of essential and nonessential purchases among credit users, varying based on financial stability.
- Understanding the distinct behaviors and needs of paycheck-to-paycheck consumers is essential for financial institutions.
- Chase's enhanced Sapphire card offerings aim to cater to cardmembers' lifestyles with rewards and benefits tailored to travel, dining, and entertainment.
- Chase's move to increase the annual fee for the Sapphire Reserve card aligns with the company's efforts to provide premium perks and benefits.
- The introduction of the Sapphire Reserve for Business card expands Chase's premium card lineup, targeting high-spending cardholders.
- Amex's upcoming card updates signal a competitive response to Chase's enhancements in the premium card market.
- Financial institutions need to consider the diverse credit usage patterns among consumers with different financial circumstances.
- Consumers' reliance on credit for covering expenses varies based on their financial stability and income levels.
- Chase's strategy with the Sapphire cards reflects a focus on delivering exclusive experiences and rewards to cardmembers.

2 status-symbol credit cards are getting new perks. Here's what $795 a year gets you with the Chase Sapphire Reserve.
- JPMorgan Chase is increasing the annual fee of the Sapphire Reserve credit card to $795, up from $550.
- American Express is updating its Platinum Card later this year with changes likely for its $695 yearly fee, but details are pending.
- Chase Sapphire Reserve and American Express Platinum Cards are popular among travelers and food enthusiasts.
- Chase Sapphire Reserve will offer enhanced travel perks, including 8x points on Chase Travel, 4x points on direct airline or hotel bookings.
- Cardholders can get up to $500 credit for Chase's hotel collection, IHG Platinum Elite status, and retain the $300 annual travel credit.
- A Points Boost feature will allow points to be worth up to 2x more on select hotel and flight redemptions.
- Dining perks include 3x points on dining and up to $300 annual dining credit for exclusive restaurant reservations.
- Lifestyle perks for Chase Sapphire Reserve cardholders include Apple TV+ and Apple Music subscriptions, Peloton credits, and entertainment ticket credits.
- The card also offers DoorDash and Lyft perks, which remain unchanged.
- Some lifestyle perks require activation by the cardholders.
- For a detailed list of new benefits with the Chase Sapphire Reserve card, refer to the original Business Insider article.
Trump’s Crypto Reserve to Make XRP the Next Big Winner as XRP Eyes $1000 on SWIFT Replacement Theory
- Patrick Bet-David predicts XRP's significant price surge based on recent developments.
- President Donald Trump's announcement of a U.S. crypto strategic reserve lists XRP first among cryptocurrencies.
- Bet-David speculates that this signals growing institutional interest and regulatory clarity for XRP.
- XRP's potential to replace SWIFT, handling trillions in transactions daily, could lead to a substantial price increase.
- Analysts suggest XRP's market cap could reach $10 trillion, potentially resulting in a price of $100 or even $1,000 per token.
- 300+ financial institutions, including Bank of America and American Express, have integrated RippleNet, indicating strong industry interest.
- Ripple's partnerships for CBDC infrastructure add to XRP's credibility, despite facing regulatory challenges from the SEC.
- Bet-David notes that regulatory scrutiny has slowed XRP's adoption, but a potential resolution with SEC Chair Gensler's departure could lead to institutional adoption.
- Bet-David hints at a forthcoming surge for XRP, emphasizing the next 3, 6, or 12 months as potentially game-changing for the cryptocurrency.

This Could Be the Ultimate ETF for Warren Buffett Fans
- The VistaShares Target 15 Berkshire Select Income ETF (OMAH) is considered the ultimate ETF for Warren Buffett fans as it tracks stocks in Berkshire Hathaway's portfolio.
- The ETF launched earlier this year and provides exposure to Berkshire stock and top 20 holdings in Berkshire's portfolio.
- The primary goal of the ETF is to generate income, followed by capital appreciation.
- Top three holdings in the ETF are Apple, Berkshire Hathaway, and American Express, making up close to 29% of the fund's overall weight.
- Investors in the ETF don't have to worry about tracking Berkshire's stock purchases and sales.
- The ETF offers exposure to Berkshire stock, which has seen a 20% increase over the past year.
- The fund's expense ratio is relatively high at 0.95%, but it aims to achieve an annual income of 15%.
- The ETF uses options to generate high monthly income, and distributions are made on a monthly basis.
- For income investors interested in monthly income and Buffett stocks, this ETF could be a valuable addition to their portfolio.
- Overall, the VistaShares Target 15 Berkshire Select Income ETF offers a way to invest in Berkshire's portfolio and potentially benefit from its performance.

American Express Targets Gen Z With ‘New Level’ of Platinum Cards
- American Express is planning a significant update to its U.S. consumer and business Platinum cards.
- The company aims to enhance benefits, services, and aesthetics of the cards to meet the changing needs of customers.
- Gen Z and millennial consumers are driving growth for American Express due to their higher FICO scores and lower delinquency rates.
- Despite spending less than older generations, Gen Z's spending is rapidly increasing, especially in international markets.
- Amex highlighted that younger consumers tend to carry balances less frequently, which does not negatively impact revenue.
- Recent efforts by FinTech companies to attract Gen Z consumers have been observed as this age group prefers FinTechs over traditional banks.
- Financial institutions are reevaluating strategies to appeal to Gen Z by offering tailored products aligned with their values and lifestyle.
- Varo Bank, a digital-only bank, serves Gen Z with flexible and transparent products like short-term cash advances and AI-powered credit lines based on cash flow.
- American Express Chairman and CEO stated that the refresh to Platinum cards aims to meet the evolving needs and preferences of a younger demographic.
- More details about the card updates are expected to be revealed in the fall.
- The company sees potential in catering to younger consumers who resonate with Platinum Card benefits.
- American Express predicts continued growth driven by Gen Z and millennial consumers.
- The initiative to update the Platinum cards is part of Amex's strategy to adapt to changing consumer behavior and preferences.
- The move aligns with the trend of younger generations increasingly relying on FinTech firms for financial services.
- The larger investment in the card updates reflects Amex's focus on capturing a larger share of the Gen Z and millennial market.
- American Express and other financial institutions are exploring innovative ways to meet the unique demands of Gen Z consumers to stay competitive in the market.

The Best Airport Private Lounges for Travelers Seeking Peace and Quiet
- Private Airport Lounges offer a peaceful and relaxing environment for travelers seeking to escape the chaos of regular airport terminals.
- These lounges cater to individuals looking for tranquility and comfort, providing a sanctuary away from crowded public spaces.
- Top airport private lounges like the Centurion Lounge by American Express offer luxurious designs and exclusive services for cardholders.
- The Dubai International Airport Private Lounge provides a luxurious and relaxing pre-flight experience with private amenities and concierge services.
- The Lufthansa First Class Lounge at Frankfurt Airport offers a high-end experience with luxurious amenities and a dedicated chauffeur service.
- The Al Mourjan Business Lounge in Hamad International Airport offers tranquility, dining options, and personalized services for Qatar Airways passengers.
- The British Airways Concorde Room at London Heathrow provides elegance and top-quality dining options exclusively for first-class passengers.
- La Premiere Lounge at Paris Charles de Gaulle Airport is a sophisticated environment exclusively for Air France first-class passengers, offering premium dining and personalized assistance.
- Airport private lounges are ideal for travelers seeking comfort, luxury, and personalized services to enhance their overall travel experience.
- From Airport Concierge Services to high-end amenities, private lounges cater to the needs and preferences of discerning travelers.


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