Citicorp Senior Customer Service Executive salaries in India

Likes

High salary and brand name

Dislikes

Totally unhealthy and toxic culture Treat new resources like slave and garbage Every weekend you would get assigned some work unless you would not be eligible for annual bonus You cannot take leave if you are taking leave it would impact your year end appraisal and annual bonus HR department functioning like without brain. Your line manager is all in all regarding taking all the decision.

Likes

As you want to join Citi with good brand name and salary benefits. It's a good company to work with. As like all other companies it also has politics and business environment.

Dislikes

There is lot of politics and the management doesn't address our issues.

Likes

Positives are the Ramanujan IT sez itself with lots of greenery with world class garden and buildings - There used to be lot of Table tennis players which I have learnt and become good at TT after office hours (2015-16 period) but it sort of reduced after COB initiative as many members where shifted to other cities - Exposure to international clients and banking systems

Dislikes

...t recently I heard that they are giving promotions to other communities as well. But only the salary and levels are given not the entire team management role. It is very demotivating to know even after years of hard work you are not given promotions and good appraisals. I guess world is not fair I found out the hard way. - No regard for your health, due to my demanding investment role, handling huge sums i used to have lunch someday at 2.30, someday @ 1.30, sometimes at 3.30 or 4.30 in the evening, this is due to different cutoff time. And working 11 to 15 hours depending upon the volume and there is commute for another 2 hours per day. I literally felt like living in office!! After all the hard work living as bachelor getting proper food @ 11 and 12 in night was hard. I usually show all the frustration by having large amount of food at late night. Due to this unhealthy life style and work culture I had developed a health condition called GERD/reflux where your splinter muscles loosens and tend to vomit a lot. Got 3 endoscopy done first was in 2019 last was this year 2024. I couldn't go to a job due to this condition. - Every job is demanding so do your job but it is not your life. Take good care of yourself by having small breaks and have some fruits in between. Stay away from smoking and drinking. You got your family to take care even after your 40 but there is always someone to replace you at your company

Likes

Nothing as such

Dislikes

...nication between departments or management levels can be inefficient or unclear.Compensation and Benefits:Some employees may feel that the compensation and benefits packages are not competitive or do not adequately reflect their contributions.

Likes

Pay is average, other than that from culture to work to tech everything has gone way bad.

Dislikes

from last 2 year there is lots of politics overall citi uses very old tech. If you wanna bring anything new there are lots of obstacles and politics. Promotion halted, layoff happening. We have senior developers who can't open vim or work with basic python. So overall everything from work to culture to tech to the job satisfaction is going downhill very fast. As soon as market opens, attrition rate would be really high and the good employers would be first to leave.