Citicorp Senior Customer Service Executive Reviews

Likes

I have lLearning this job

Dislikes

No

Likes

Getting paid

Dislikes

Poor upper management

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Best part of citi Salary & benefits

Dislikes

Environment is not suitable

Likes

Great to work on citicorp

Dislikes

Leave encashment facility is not available

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had a very good experience working in Citibank. Every work in Citibank is done through a system, it rarely happens like this in any other bank. I felt very proud working in Citibank and if I get such an opportunity in the future, I would be very happy.

Dislikes

nothing

Likes

very easy and more work

Dislikes

no development in growth and carrer

Likes

One of the best organisation to work with

Dislikes

NA

Likes

Each and every staff is valued and given equal opportunity

Dislikes

Only thing i did not like is CITI selling its business

Likes

Citi has multiple initiatives to help employee skill themselves, also it provides good compensation to right candidate who is at right place at right time.

Dislikes

It's advantage of having options for employees to skill themselves remains a distant fruit to most of starting or mid level workforce as most of those spend maximum of their time and overtime working/supporting daily application. Have got the same feedback from most of people. So after spending some 3-5 years with organization thereis high probability that you would feel lagging behind your other friends working in similar organization and would feel difficult to switch....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Citicorp management team is co-operative and helping their employees in growth and development. Also providing the opportunities to better work life balance.

Dislikes

Shift rotation is little hard at CitiCorp.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing. The company especially the Bengaluru Location is like a Milk production Diary and the employees are the livestock. Once they are milked enough then they are sent out for Slaughter.

Dislikes

Everything. They hire you at a very high package, in fact way more than current market trends so that you don't get employed elsewhere after you join Citi. Then the work culture, management, pathetic bosses, layoffs and always uncertainty makes it so difficult to survive. Eventually you succumb or go with the flow to lose your mental balance.

Likes

Flexible timings and good perks while joining. Global exposure and can understand the complex system.

Dislikes

Lot of governance and process. They still living in stone age during cutting edge technology. There is no clear vision by senior management and not even bother to change. Think twice before to join

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

- Cab Service - Annual Subscription to Udemy and other courses

Dislikes

- Work-Life balance is hectic. Have to work even on weekends - Worst management. There is no quality work and there is no core engineering happening here. - Lot of office politics especially in the Bangalore office. If you are a bootlicker, you will get good promotions. - Especially, managers in the USPB team in Bangalore are the worst. They don't have basic empathy and treat their employees like hell. Don't join the Bangalore office. It's worst....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Positives are the Ramanujan IT sez itself with lots of greenery with world class garden and buildings - There used to be lot of Table tennis players which I have learnt and become good at TT after office hours (2015-16 period) but it sort of reduced after COB initiative as many members where shifted to other cities - Exposure to international clients and banking systems

Dislikes

- Almost all of the top management(C11, C12, C13 etc)are upper caste Brahmins - During my time 95 percent of TL- C09s and Manager- C10s were Brahmins across NAM, Singapore, India and Australia ops but recently I heard that they are giving promotions to other communities as well. But only the salary and levels are given not the entire team management role. It is very demotivating to know even after years of hard work you are not given promotions and good appraisals. I guess world is not fair I found out the hard way. - No regard for your health, due to my demanding investment role, handling huge sums i used to have lunch someday at 2.30, someday @ 1.30, sometimes at 3.30 or 4.30 in the evening, this is due to different cutoff time. And working 11 to 15 hours depending upon the volume and there is commute for another 2 hours per day. I literally felt like living in office!! After all the hard work living as bachelor getting proper food @ 11 and 12 in night was hard. I usually show all the frustration by having large amount of food at late night. Due to this unhealthy life style and work culture I had developed a health condition called GERD/reflux where your splinter muscles loosens and tend to vomit a lot. Got 3 endoscopy done first was in 2019 last was this year 2024. I couldn't go to a job due to this condition. - Every job is demanding so do your job but it is not your life. Take good care of yourself by having small breaks and have some fruits in between. Stay away from smoking and drinking. You got your family to take care even after your 40 but there is always someone to replace you at your company...Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Transport facilities

Dislikes

Gurgaon location has been hijacked by few old employees, they are operating as per their convince, I have seen many new employees resigned but no one took feedback so that they can improve. They are with the mindset we will hire new one.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security, your will have ability to make impact which is recognized.

Dislikes

Trying to cut down costs, leading to chaos. Your peers might not be super intelligent as mediocre level candidates are hired.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.