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HSBC Group
Comparebased on 4.8k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by HSBC Group Senior Customer Service Executive Reviews
Rating distribution
Category Ratings
Company culture
Job security
Promotions
Salary
Skill development
Work-life balance
Work satisfaction
What employees say about HSBC Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
56% employees reported
Flexible timing
78% employees reported
Within city
62% employees reported
View more detailed insights
Jobseekers also viewed
9 reviews found
Senior Customer Service Executive in Bangalore Rural
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Till now nothing
Work Details
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a friendly atmosphere to work for and the company always works as a team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about HSBC Group
Senior Customer Service Executive in Hyderabad / Secunderabad
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ITS A WONDERFUL PLACE TO WORK.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Hyderabad / Secunderabad
Collection Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything especially management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Terriable
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Visakhapatnam
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work I am working with hsbc from past 4n half years.i am proud to say that in. Couple of years I have become trainer , deputy AMO .I was awarded as best performer at business service level.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Growth is slow
Work Details
Work days: Monday to Friday (Flexible Timings)
Senior Customer Service Executive in Hyderabad / Secunderabad
Collection Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Good
Work Details
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Visakhapatnam
Disputes Charge backs Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Internal politics
Work Details
Challenging.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Executive in Hyderabad / Secunderabad
Full Time
Autofinance dept for 5 yrs and 1 yr with hr Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good work culture and satisfactory.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Need to improve on hiring
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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Senior Customer Service Executive in Hyderabad / Secunderabad
collections Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
its a employee friendly working culture and the work environment is very transparent n good n ur rewarde based on your performence
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
politics
Work Details
everyday was a challenging and exiciting day to work with hsbc it feels great i was a part of such big organisation
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
bonus overtime and incentives
Similar Designation Reviews
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
get to learn a lot about customer satisfaction, get to discuss about growth with Manager.
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
Dislikes
Sick leaves not provided and only able to avail 8 leaves in a quarter work from home 2 days only in Hyderabad.
Work Details
Work policy: 2 days work from home 3 days work from office.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Don’t work more than 2-3 year here. There will no proper hike and you have to work like a slave here and micro management is worst thing.
Dislikes
9 hours you have be stick to your system and can’t move. It like slave to this company. Micro management and no Proper hike and appraisal are done on your work and talent.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am extremely grateful to be working with HSBC. Especially after being a monther. HSBC has many policies to support working mothers. I hope it continues to grow bigger and better.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I wish they consider more exceptions according to situation.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Senior Associate in Noida
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Overall Rating
Senior Associate in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nil
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Have work life balance, job security, friendly managers.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
- Work-life balance - Good
Dislikes
- Skill development - Poor
Overall Rating
Other HSBC Group Reviews
Release Train Engineer in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only 2 days office
Dislikes
No appreciation for non Technical roles like SM, DLs and SVS Leads. They been made to feel low and no contributing anything significant to the team. No onsites. Huge salary difference between technical and non Tech roles like PM or Program Managers.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Assistant Manager in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Few colleagues are the best
Dislikes
No upturn in career, No promotion until you say yes for everything, no proper hike and bonus, company giving honey, money control is only for big bees such a Bad policy in all the way. Majorly bad on leave policy, , micromanagement, big bees like to bother offshore and enjoy, it's only for big bees flexible, no money given for extramiles you spend for company, No learning curve and push you to resign your job yourself directly in performance call...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Analyst in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you go to right team then plenty of opportunity to do experiments and high end work. And easy team switches
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Promotion and salary growth is too slow. No meritocratic rank ordering. No fairness in pay distribution across band. You might be killing youself at the job and you also might be at low pay but you would never be corrected or even fairly compensated
- Salary - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Data Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing found good about this company ,it's just the name this company has from inside its the worst company to work
Dislikes
Salary growth too much low don't expect much hike here, employees are being underpaid here.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Manager in Gurgaon / Gurugram
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, Pay master at entry level, good Job security and colleagues!
- Salary - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotions are experience dependent, a lot depends on your relationship with your upper management
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Cyber Security Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
Growth is almost non existent here. Only way to move higher up the ladder is BL ing same as all other IT firms. The company openly says promotions aren’t mandatory.
- Salary - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior AML Fraud Specialist in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best part of being part of the organization is the work culture and i don't think any single person associated with HSBC would complain about work pressure. Work life balance is the best thing about HSBC.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Personally i don't feel anything disliking about the organization.
- Salary - Poor
- Promotions - Poor
Assistant Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Popular Brand
Dislikes
No one actually follows Work Life Balance Strategy. Snd salaries sucks for tenure employees. Namesake promotions with nothing new to learn
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is flexible and collaborative. Movement and role change across the teams in easy and structured.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Management is slow and thus in lower GCB bands, promotion and movement can be slower depending on department.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior KYC Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My manager was men who don't have respect on women and he was new team manager the worst person I ever seen all managers in hsbc are playing with employees HRs are not having any right to help employees of hsbc it's genuine review
Dislikes
Worst manager ever i had always maintained my 100percent quality but no use
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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- HQ - London, England, United Kingdom
- Financial Services
- 10k-50k Employees (India)
- IT Services & Consulting
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 HSBC Group reviews submitted by HSBC Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Group is the right company for you. 56% of employees reported t...he working days at HSBC Group as Monday to Friday. 78% employees reported the work timings at HSBC Group as Flexible timing. Read more- Home >
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