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HSBC Group

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4.0

based on 4.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

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HSBC Group Senior Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 30 Jul, 2022

Overall Rating

4.0/5

based on 6 reviews

Rating distribution

3 (50.0%)

2 (33.3%)

0 (0%)

1 (16.7%)

Category Ratings

4.5

Company culture

4.5

Job security

4.5

Promotions

4.1

Salary

4.1

Skill development

4.0

Work-life balance

4.0

Work satisfaction

What employees say about HSBC Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

66% employees reported

Flexible timing

67% employees reported

Within city

50% employees reported

View more detailed insights

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6 reviews found

Sort by: Popular

Senior Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 May 2022

Likes

Its a friendly atmosphere to work for and the company always works as a team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2022

Likes

ITS A WONDERFUL PLACE TO WORK.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Collection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jul 2020

Likes

Nothing

Dislikes

Everything especially management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terriable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Hyderabad / Secunderabad

Collection Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2018

Likes

Good

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Good

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

Full Time

Autofinance dept for 5 yrs and 1 yr with hr Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Jul 2022

Likes

Very good work culture and satisfactory.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Need to improve on hiring

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Hyderabad / Secunderabad

collections Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2018

Likes

its a employee friendly working culture and the work environment is very transparent n good n ur rewarde based on your performence

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

politics

Work Details

everyday was a challenging and exiciting day to work with hsbc it feels great i was a part of such big organisation

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

bonus overtime and incentives

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Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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HSBC Group Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 HSBC Group reviews submitted by HSBC Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Group is the right company for you. 66% of employees reported t...Read more