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HSBC Group

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3.9

based on 4.8k Reviews

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HSBC Group Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 5 Mar, 2025
Overall Rating
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4.1/5
based on 101 reviews

Rating distribution

Category Ratings

4.1

Work-life balance

4.0

Job security

3.9

Company culture

3.7

Skill development

3.6

Work satisfaction

3.5

Salary

3.2

Promotions

What employees say about HSBC Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

73% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

4.4
female

Rated by Women

55 reviews

3.9
male

Rated by Men

40 reviews

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Top Mentions in HSBC Group Customer Service Executive Hyderabad / Secunderabad Reviews
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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

101 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Read HSBC Group Reviews based on similar designations

4.5
 Analyst

 (23)

4.1
 Senior Associate

 (18)

4.5
 Customer Service Associate

 (15)

2.5
 Customer Care Executive

 (13)

4.0
 Process Associate

 (6)

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

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People also ask about HSBC Group, Hyderabad / Secunderabad Customer Service Executives

Is HSBC Group, Hyderabad / Secunderabad a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 101 employee reviews, it's clear that most customer service executives have a positive experience working at HSBC Group, Hyderabad / Secunderabad. Work-life balance holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does HSBC Group, Hyderabad / Secunderabad pay their Customer Service Executives well?
According to AmbitionBox reviews, HSBC Group, Hyderabad / Secunderabad customer service executives rate their salary and benefits at 3.5 out of 5, based on 101 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HSBC Group, Hyderabad / Secunderabad's customer service executives salaries here and to read reviews specifically about salary and benefits at HSBC Group, Hyderabad / Secunderabad for customer service executives, click here .
How is the work culture at HSBC Group, Hyderabad / Secunderabad for Customer Service Executives?
Work culture at HSBC Group, Hyderabad / Secunderabad for customer service executives is rated 3.9 out of 5 by 101 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at HSBC Group, Hyderabad / Secunderabad for customer service executives, click here .
How is the job security at HSBC Group, Hyderabad / Secunderabad for Customer Service Executives?
Based on 101 reviews on AmbitionBox, HSBC Group, Hyderabad / Secunderabad's customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HSBC Group, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HSBC Group, Hyderabad / Secunderabad for customer service executives, click here .

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HSBC Group Customer Service Executive Reviews by Locations

HSBC Group Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 101 HSBC Group reviews submitted by HSBC Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Group is the right company for you. 73% of employees reported... the working days at HSBC Group as Monday to Friday. 51% employees reported the work timings at HSBC Group as Flexible timing. Read more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

HSBC Group Office Photos
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HSBC Group Customer Service Executive Salaries in Hyderabad / Secunderabad
based on 506 salaries
₹1.4 L/yr - ₹6.5 L/yr
52% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for HSBC Group Customer Service Executive Hyderabad / Secunderabad
cab
Office cab/shuttle
24 total responses
onsite
International/On-site exposure
5 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
18 total responses
+5 more benefits
Compare HSBC Group with

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