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HSBC Group
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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2w
monstrouswatermelon
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works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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People also ask about HSBC Group's Customer Service Executives
Is HSBC Group a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 224 employee reviews, it's clear that most customer service executives have a positive experience working at HSBC Group. Work-Life balance holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does HSBC Group pay their Customer Service Executives well?
According to AmbitionBox reviews, HSBC Group customer service executives rate their salary and benefits at 3.7 out of 5, based on 224 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HSBC Group's customer service executives salaries here and to read reviews specifically about salary and benefits at HSBC Group for customer service executives, click here.
How is the work culture at HSBC Group for Customer Service Executives?
Work culture at HSBC Group for customer service executives is rated 4.1 out of 5 by 224 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HSBC Group. To read reviews specifically about work culture at HSBC Group for customer service executives, click here.
How is the job security at HSBC Group for Customer Service Executives?
Based on 224 reviews on AmbitionBox, HSBC Group's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HSBC Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HSBC Group for customer service executives, click here.
Is work from home available to Customer Service Executives at HSBC Group?
According to 11 AmbitionBox reviews, HSBC Group does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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Work Policy for HSBC Group Customer Service Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 11 reviews in last 6 months
Hybrid
91%
2 days/week from office
64%
3 days/week from office
18%
Other hybrid work policies
9%
Work from office
9%
Gender Based Ratings for HSBC Group Customer Service Executive
based on 207 reviews
Rated by 125
Women
Rated by 82
Men
Working Days for HSBC Group Customer Service Executive
based on 229 reviews
Monday to Friday
75%
Rotational Shift
16%
Other
4%
Monday to Saturday
3%
Alternate Saturday off
2%
Work Timings for HSBC Group Customer Service Executive
based on 229 reviews
Flexible timing
Strict (6.30am - 3.30pm)
Strict (12.30pm - 9.30pm)
57%
5%
5%
33% employees reported other strict timings
Shift Timings for HSBC Group Customer Service Executive
based on 229 reviews
Day shift
Night shift
91%
9%
Business Travel for HSBC Group Customer Service Executive
based on 229 reviews
No travel
75%
Within city
18%
Within country
5%
International travel
2%
49%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
58 total
responses
International/On-site exposure
10 total
responses
Free meal
1 total
response
Health insurance
46 total
responses
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