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HSBC Group
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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by HSBC Group Customer Service Executive Reviews
Overall Rating
based on 232
reviews
What employees say about HSBC Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
91% employees reported
Monday to Friday
75% employees reported
Flexible timing
58% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
127 reviews
Rated by Men
88 reviews
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in HSBC Group Customer Service Executive Reviews
232 reviews found
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2w
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Hi Everyone,
I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have:
Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable)
Happiest Minds – 22.5 LPA (Fixed)
Experience: 8 Years
Which one to choose
Capgemini
0%
Happiest mind
0%
9 participants
.
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People also ask about HSBC Group's Customer Service Executives
Is HSBC Group a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 232 employee reviews, it's clear that most customer service executives have a positive experience working at HSBC Group.
Work-life balance holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4.
Read reviews about
work-life balance
and
career growth
on AmbitionBox.
Does HSBC Group pay their Customer Service Executives well?
According to AmbitionBox reviews, HSBC Group customer service executives rate their salary and benefits at 3.7 out of 5, based on 232 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HSBC Group's customer service executives salaries
here
and to read reviews specifically about salary and benefits at HSBC Group for customer service executives,
click here
.
How is the work culture at HSBC Group for Customer Service Executives?
Work culture at HSBC Group for customer service executives is rated 4.1 out of 5 by 232 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HSBC Group. To read reviews specifically about work culture at HSBC Group for customer service executives,
click here
.
How is the job security at HSBC Group for Customer Service Executives?
Based on 232 reviews on AmbitionBox, HSBC Group's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HSBC Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HSBC Group for customer service executives,
click here
.
Is work from home available to Customer Service Executives at HSBC Group?
According to 11 AmbitionBox reviews, HSBC Group does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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47%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
58 total
responses
International/On-site exposure
10 total
responses
Free meal
1 total
response
Health insurance
46 total
responses
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