JPMorgan Chase & Co. Senior Customer Service Executive Reviews

Likes

With the firm catering banking services to a wider segment of customer types, the possibilities of one to enrich their career while being within the same parent organisation is really enticing.

Dislikes

More opportunities for global mobility and short knowledge exchange session between global partners.

Likes

Work life balance. Very repetitive work . One can manage and make a balance in personal and work stuff. Salary is good if you negotiate good at the time of joining. Later it becomes stagnant ( bonus is good )

Dislikes

Work , skill development , self growth is quite difficult as mostly old technologies are running since years . Senior monopoly. Very less scope for new comer to learn , implement new things , gives ideas and growth . Few people sitting since inception at senior level , they do not move resulting impacting your growth .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

2 days wfh and benefits

Dislikes

Bad company culture, toxic work environment, management and managers are not supportive, too much work pressure.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture, salary & work life balance

Dislikes

Every thing is show off. People attitude is bad. Every one think they are in heaven, But lacks Investment Banking Industry knowledge. Politics is there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Noting

Dislikes

One of the worst culture now . I suggest nobody should never ever work here . Full of politics and managers are very very dumbassholes . They care only about there job safety and security. They can terminate when ever they want and doest give or take any explanation . They have terminated many employees and they are unable to get next jobs due to employer termination due to which they are not able to find next jobs and they are heading towards jobless and depression state . Because JPmC is completely spoiling others life . No it career growth of big company jpmc terminates you for no reason ....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Good platform to outgrow your skills and build your brand with this giant organisation.

Dislikes

It would be there is no self showcasing to others as it’s a very big firm you may be not known to everyone.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexibility at work, Latest tech, You can learn development if you are at automation work, Managers are good, but ? Job security if you work good.

Dislikes

Salary is less, Promotion could be delayed, Work without salary hike and Promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the work culture here. The people you work with. My senior leaders were friendly and down to earth. (My VP and AVP) they made me feel like second home.

Dislikes

Senior leaders have to interfere and get to know how and what challenges are faced by new employees in their team because Managers have communication gap, misunderstanding and unfriendly. Sometime they will be rude while giving feedbacks and demotivated.

Likes

It was good at first, when I joined, good WFH benefits, WFH equipment reimbursement. Good culture.

Dislikes

The culture is not moving in a good direction, there is very less to No appreciation, team culture are going into abyss. Its just becoming a service based company. They are ending the WFH policy. Hike are bad, suddenly they unofficially rollout a policy during appraisal cycle, that management has decided to not give anyone the top rating, everyone has doing only satisfactory work. This is biggest b_llshit i have ever seen....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is decent compared to industry average. Also, You don’t need to worry about the job security unless you are really bad. Work life balance depends on which line of business and what team are you working.

Dislikes

Promotions are too slow compared to your peers in US or UK. A person will stay as an Analyst or Associate for years and your peer will become a Vice President or even an Executive Director within the same timelines. Your promotions are hardly based on your performance and mostly based on how much good relationship you have with your manager and how much the management has endorsed you as a brand.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Internal politics is very high, even after performed well not getting promoted and in Aparaisal discussion they will only say negative.

Dislikes

Career growth is very slow, and regional interest is very much impact on everyone career

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything depends on your Manager. And all are so insecure that if they see you as a competition then they will turn your life upside down by misusing their power. Very Toxic, in the name of learning curve, they will put you in the harsh environment and there would be no room for errors. For brand name it is good, else in the name of learning, they are using old tools only. Service based companies used far better and latest technologies. Archaic thinking patterns in supervisors....Read More

Dislikes

You will hired of your qualifications and your your areas of expertise. But their work is completely opposite of what you already know. You POV doesn’t matter even if it makes sense.

Likes

The culture is great, payment is good, infrastructure and campus is amazing

Dislikes

They are making it 5 days work from office and Indian managers not that helpful in giving location choice.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Jp Morgan provides the best in class inclusivity and job security and competitive compensation along with perfect work life balance and a culture that makes you feel like making it the only company you would ever wanna work for.

Dislikes

The thing I disliked was the interview for internal job postings. Whilst they do multiple interviews but they still open job requisition in accordance to the person they have in mind.

Likes

It has work life balance to some extent as it can be seen in some job profiles not all. They value their employees and constantly help them in growing technical skills.

Dislikes

Management people within the organization are not able to maintain JP Morgan true work culture policy which creates dissatisfaction and unrest among employees. Quality of work degrades as their criteria for promotion for all roles revolves around automation of process even in core finance role which is not right.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

JP MORGAN brand Transport facility if you take Insurance Hybrid - that too controlled

Dislikes

Most of the AVP and VPs are dumb. Managers showoff that they are superior and never approachable. But advise team members approachable. They hire as they like and don’t worry if anyone resigns and goes Pay is too less. 8% is avg hike. Even after 6-7 years your salary will be 10-11 lpa Office poltics, favoritism too much Better look for something else out.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.