JPMorgan Chase & Co. Senior Customer Service Executive Reviews

Likes

Supportive management

Dislikes

Outdated systems and methodology, not a place for the ones who wish to do process improvements, as those are not easily approved by the management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

work culture and flexibility with working hours and leave policy

Dislikes

manager and there attitude. review discussion are just a formalities. and show off can work . if you wark and dont show do show off you will never get promotion.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

With the firm catering banking services to a wider segment of customer types, the possibilities of one to enrich their career while being within the same parent organisation is really enticing.

Dislikes

More opportunities for global mobility and short knowledge exchange session between global partners.

Likes

Work life balance. Very repetitive work . One can manage and make a balance in personal and work stuff. Salary is good if you negotiate good at the time of joining. Later it becomes stagnant ( bonus is good )

Dislikes

Work , skill development , self growth is quite difficult as mostly old technologies are running since years . Senior monopoly. Very less scope for new comer to learn , implement new things , gives ideas and growth . Few people sitting since inception at senior level , they do not move resulting impacting your growth .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

2 days wfh and benefits

Dislikes

Bad company culture, toxic work environment, management and managers are not supportive, too much work pressure.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Noting

Dislikes

One of the worst culture now . I suggest nobody should never ever work here . Full of politics and managers are very very dumbassholes . They care only about there job safety and security. They can terminate when ever they want and doest give or take any explanation . They have terminated many employees and they are unable to get next jobs due to employer termination due to which they are not able to find next jobs and they are heading towards jobless and depression state . Because JPmC is completely spoiling others life . No it career growth of big company jpmc terminates you for no reason ....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Good platform to outgrow your skills and build your brand with this giant organisation.

Dislikes

It would be there is no self showcasing to others as it’s a very big firm you may be not known to everyone.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexibility at work, Latest tech, You can learn development if you are at automation work, Managers are good, but ? Job security if you work good.

Dislikes

Salary is less, Promotion could be delayed, Work without salary hike and Promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

You can make you personal growth.

Dislikes

Nothing to like much in Jpmc. Very very bad culture. Higher manager never come and talk to you, even if you are VP. your manager feedback is everything. Even your manager also doesnt come and aak foe your bandwidth. He is expecting , you ask for work, you ask everything. There is no documentation of project and manager doesnt bother to create it. Being a VP, still you will be ignored from every mail within the team and manager will say, 'you come and ask, if you see any changes in code'. If your manager is also a VP, then he wil try to promote himself and he will try to ignore you completely ( not including you in project road map mails). And you cant raise this complain to anywhere. There is no concept of skip level meeting. Technical knowledge has 0 importance here. Dont join jpmc and ruin your career just for few more lakhs in sal. Though people are in office, I have seen ED is shouting on some junior in zoom call. There is no team culture here and giving attendance (3/5) just looks like school....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Opportunities for mobility internally. 2. Job security 3. Work life balance.

Dislikes

1. Growth is delayed. 2. Program based hires are given preference over lateral hired at analyst level. 3. Company is planning to start full week working from office policy.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture is very professional and good. Colleagues are obviously genius so can get chance to learn more. JP is a big brand and they maintains their reputation in all manners by providing nice infrastructure, facilities and healthcare support.

Dislikes

No opportunities for abroad. And some projects are still on legacy technologies.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Goodies every quarter, office space.

Dislikes

Everything is in your manager's hand so pray for a good one and be ready to be a people pleaser and advertise your knowledge here and there and make a name, manager will like you otherwise your life is hell and a thought of going to office itself wares you out.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They pay you well

Dislikes

Extreme office politics. You are compelled to compete amongst your own teammates. No good projects. You just keep fixing issues in prod. Strict 5 days WFO. You come back home from office and then work again. The management is old school filled with micromanagers. No amount of mental well-being sessions are worth it and they're all complete BS if you ask your employees to travel to office everyday in traffic....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Made some amazing brothers who loterally are smart hardworking sons of guns

Dislikes

Management Fuckups are at a Literal High here. . . JP was Amazing in the Older days.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Everything is good except no work life balance

Dislikes

No work life balance Under staff in majority of the teams which leads the existing staff to work for more than 13-14 hours. Long working hours Companys work culture is excellent However upper and middle management bring their own toxic culture from outside and turn good workplace into bad.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility

Dislikes

Don’t give promotions on time and always want you to be extra focused on team, and nothing else. If you are doing good also, no body appreciates

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.