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4.0

based on 9.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Senior Customer Service Executive Reviews

based on 17 reviews
Updated 26 Jan, 2025

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

3.1

Salary

2.8

Job security

2.3

Company culture

2.3

Work-life balance

2.2

Skill development

2.1

Work satisfaction

1.8

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Top Mentions in IDFC FIRST Bank Senior Customer Service Executive Reviews

17 reviews found

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People also ask about IDFC FIRST Bank's Senior Customer Service Executives

Is IDFC FIRST Bank a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 17 employee reviews, it's clear that most senior customer service executives have a below average experience working at IDFC FIRST Bank. Salary holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 1.8. Read reviews about salary and career growth on AmbitionBox.
Does IDFC FIRST Bank pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, IDFC FIRST Bank senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IDFC FIRST Bank's senior customer service executives salaries here and to read reviews specifically about salary and benefits at IDFC FIRST Bank for senior customer service executives, click here.
How is the work culture at IDFC FIRST Bank for Senior Customer Service Executives?
Work culture at IDFC FIRST Bank for senior customer service executives is rated 2.3 out of 5 by 17 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IDFC FIRST Bank for senior customer service executives, click here.
How is the job security at IDFC FIRST Bank for Senior Customer Service Executives?
Based on 17 reviews on AmbitionBox, IDFC FIRST Bank's senior customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at IDFC FIRST Bank. To read reviews about job security at IDFC FIRST Bank for senior customer service executives, click here.

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Gender Based Ratings for IDFC FIRST Bank Senior Customer Service Executive

based on 17 reviews
2.3
Rated by 5 Women

Rated 2.6 for Salary and 2.3 for Job security

women
2.7
Rated by 12 Men

Rated 3.2 for Salary and 2.9 for Job security

men

Working Days for IDFC FIRST Bank Senior Customer Service Executive

based on 17 reviews
Rotational Shift
50%
Alternate Saturday off
50%

Work Timings for IDFC FIRST Bank Senior Customer Service Executive

based on 17 reviews
Flexible timing
Strict (1.30pm - 10pm)
Strict (9.30am - 6.30pm)
36%
13%
13%
38% employees reported other strict timings

Shift Timings for IDFC FIRST Bank Senior Customer Service Executive

based on 17 reviews
Day shift
Night shift
80%
20%

Business Travel for IDFC FIRST Bank Senior Customer Service Executive

based on 17 reviews
No travel
55%
Within city
36%
Within country
9%
IDFC FIRST Bank Senior Customer Service Executive Salary
based on 89 salaries
₹2.6 L/yr - ₹6.7 L/yr
32% more than the average Senior Customer Service Executive Salary in India
View more details
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