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Filter reviews by Firstsource Solutions Senior Customer Service Executive Reviews
Overall Rating
based on 101
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
54% employees reported
Flexible timing
63% employees reported
No travel
74% employees reported
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Gender based rating
Rated by Women
36 reviews
Rated by Men
52 reviews
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in Firstsource Solutions Senior Customer Service Executive Reviews
101 reviews found
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for â‚ą7K due to urgency. Later, I moved to a gas station for â‚ą10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for â‚ą22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached â‚ą35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Firstsource Solutions's Senior Customer Service Executives
Is Firstsource Solutions a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 101 employee reviews, it's clear that most senior customer service executives have an average experience working at Firstsource Solutions.
Job security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Firstsource Solutions pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions senior customer service executives rate their salary and benefits at 2.9 out of 5, based on 101 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions's senior customer service executives salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions for senior customer service executives,
click here
.
How is the work culture at Firstsource Solutions for Senior Customer Service Executives?
Work culture at Firstsource Solutions for senior customer service executives is rated 3.2 out of 5 by 101 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for senior customer service executives,
click here
.
How is the job security at Firstsource Solutions for Senior Customer Service Executives?
Based on 101 reviews on AmbitionBox, Firstsource Solutions's senior customer service executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for senior customer service executives,
click here
.
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Firstsource Solutions Senior Customer Service Executive
Salary
based on 318 salaries
â‚ą1.2
L/yr - â‚ą6
L/yr
8%
less
than the average Senior Customer Service Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Free meal
1 total
response
Health insurance
2 total
responses
Child care facility
1 total
response
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