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Filter reviews by Firstsource Solutions Senior Customer Service Associate Reviews
Overall Rating
based on 243
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
59% employees reported
Rotational Shift
43% employees reported
Flexible timing
65% employees reported
No travel
60% employees reported
View more detailed insights
Gender based rating
Rated by Women
60 reviews
Rated by Men
173 reviews
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in Firstsource Solutions Senior Customer Service Associate Reviews
243 reviews found
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2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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People also ask about Firstsource Solutions's Senior Customer Service Associates
Is Firstsource Solutions a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 243 employee reviews, it's clear that most senior customer service associates have an average experience working at Firstsource Solutions.
Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Firstsource Solutions pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions senior customer service associates rate their salary and benefits at 2.9 out of 5, based on 243 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Firstsource Solutions's senior customer service associates salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions for senior customer service associates,
click here
.
How is the work culture at Firstsource Solutions for Senior Customer Service Associates?
Work culture at Firstsource Solutions for senior customer service associates is rated 3.6 out of 5 by 243 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for senior customer service associates,
click here
.
How is the job security at Firstsource Solutions for Senior Customer Service Associates?
Based on 243 reviews on AmbitionBox, Firstsource Solutions's senior customer service associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for senior customer service associates,
click here
.
Is work from home available to Senior Customer Service Associates at Firstsource Solutions?
According to AmbitionBox, 17% of Firstsource Solutions's senior customer service associates work from home permanently, 59% work from the office, and 24% follow a hybrid model, based on 29 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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Firstsource Solutions Senior Customer Service Associate
Salary
based on 946 salaries
₹1
L/yr - ₹5.5
L/yr
14%
less
than the average Senior Customer Service Associate Salary in India
View more details
Office cab/shuttle
12 total
responses
Health insurance
10 total
responses
Cafeteria
15 total
responses
Job/Soft skill training
14 total
responses
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