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Filter reviews by Firstsource Solutions Customer Care Executive Reviews
Overall Rating
based on 106
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
54% employees reported
Flexible timing
66% employees reported
No travel
55% employees reported
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Gender based rating
Rated by Women
39 reviews
Rated by Men
55 reviews
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in Firstsource Solutions Customer Care Executive Reviews
106 reviews found
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1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Firstsource Solutions's Customer Care Executives
Is Firstsource Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 106 employee reviews, it's clear that most customer care executives have an average experience working at Firstsource Solutions.
Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2.
Read reviews about
company culture
and
on AmbitionBox.
Does Firstsource Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer care executives rate their salary and benefits at 3.5 out of 5, based on 106 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions for customer care executives,
click here
.
How is the work culture at Firstsource Solutions for Customer Care Executives?
Work culture at Firstsource Solutions for customer care executives is rated 3.9 out of 5 by 106 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for customer care executives,
click here
.
How is the job security at Firstsource Solutions for Customer Care Executives?
Based on 106 reviews on AmbitionBox, Firstsource Solutions's customer care executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for customer care executives,
click here
.
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Firstsource Solutions Customer Care Executive Reviews by Locations
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Firstsource Solutions Reviews by Designations
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At
par with the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
5 total
responses
Free meal
1 total
response
Health insurance
3 total
responses
Job/Soft skill training
11 total
responses
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