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Firstsource Solutions Customer Care Executive Reviews

Updated 25 Feb, 2025
Overall Rating
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3.7/5
based on 106 reviews

Rating distribution

Category Ratings

3.9

Company culture

3.7

Skill development

3.7

Work satisfaction

3.6

Work-life balance

3.5

Job security

3.5

Salary

3.2

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

66% employees reported

No travel

No travel

55% employees reported

Gender based rating

4.1
female

Rated by Women

39 reviews

3.4
male

Rated by Men

55 reviews

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Top Mentions in Firstsource Solutions Customer Care Executive Reviews
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106 reviews found

Sort by: Popular

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Read Firstsource Solutions Customer Care Executive Reviews based on locations

3.7
 Bangalore / Bengaluru

 (14)

3.6
 Mumbai

 (9)

1.5
 Siliguri

 (9)

4.2
 Gandhinagar

 (7)

4.2
 Bhopal

 (5)

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People also ask about Firstsource Solutions's Customer Care Executives

Is Firstsource Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 106 employee reviews, it's clear that most customer care executives have an average experience working at Firstsource Solutions. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and on AmbitionBox.
Does Firstsource Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Firstsource Solutions customer care executives rate their salary and benefits at 3.5 out of 5, based on 106 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer care executives, click here .
How is the work culture at Firstsource Solutions for Customer Care Executives?
Work culture at Firstsource Solutions for customer care executives is rated 3.9 out of 5 by 106 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions for customer care executives, click here .
How is the job security at Firstsource Solutions for Customer Care Executives?
Based on 106 reviews on AmbitionBox, Firstsource Solutions's customer care executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for customer care executives, click here .

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Firstsource Solutions Customer Care Executive Salary
based on 233 salaries
₹0.8 L/yr - ₹5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
5 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
11 total responses
+2 more benefits
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