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Firstsource Solutions

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based on 4.6k Reviews

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Firstsource Solutions Customer Care Executive Bangalore / Bengaluru Reviews

Updated 22 Feb, 2025

Overall Rating

3.7/5

based on 14 reviews

Rating distribution

5

4 (28.6%)

4

6 (42.9%)

3

1 (7.1%)

2

0 (0%)

1

3 (21.4%)

Category Ratings

4.1

Company culture

4.0

Work satisfaction

3.8

Skill development

3.7

Work-life balance

3.6

Job security

3.5

Promotions

3.3

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

63% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

5 reviews

4.1

Rated by Men

8 reviews

Firstsource Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfact ... Read more

Firstsource Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Hardware and Networks - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2025

Likes

I like rules and regulations

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jun 2023

Likes

cafeteria garden music on floor

Dislikes

Canteen food

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Nov 2022

Likes

Work environment is good.

Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Takes time to get promotions

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2023

Likes

Fully satisfing company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jul 2023

Likes

Thu bad company ever

Dislikes

Worst ever this is a bad company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Read Firstsource Solutions Reviews based on similar designations

4.3

Analyst

(97)

3.3

Customer Service Associate

(65)

4.0

Process Associate

(43)

3.4

Team Lead

(41)

3.6

Senior Associate

(38)

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Lending Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2020

Likes

No

Dislikes

No

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Customer care

Work days: Rotational Shift (Strict Timings)

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Customer Care Executive in Bangalore / Bengaluru

Sky Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2019

Likes

The ambience is good

Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

Cab facilities are not been provided both the ways

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Customer Care Executive in Bangalore / Bengaluru

Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2019

Likes

It’s a good place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 May 2019

Likes

Nice place to work

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

N/A

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Bpo Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2018

Likes

I like the incentives part..

Salary - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

No much growth opportunity and too much stress.

Job security - Poor
Promotions - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Aug 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Good

Customer Care Executive in Bangalore / Bengaluru

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Oct 2020

Likes

Friendly environment. Suportive .

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Superbb. Interesting. Friendly environment. Suportive

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Dec 2023

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

posted on 18 Dec 2023

Overall Rating

Good

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HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
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Firstsource Solutions Customer Care Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 78% of employees reported the working days at Firstsource Solutions as Rotational Shift. 63% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Reviews >
Firstsource Solutions Customer Care Executive Bangalore / Bengaluru Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos

+12

more

Firstsource Solutions Customer Care Executive Salaries in Bangalore / Bengaluru

based on 81 salaries

₹1.2 L/yr - ₹5 L/yr

17% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Firstsource Solutions Customer Care Executive Bangalore / Bengaluru

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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