Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Firstsource Solutions

Compare

based on 4.4k Reviews

Firstsource Solutions Mumbai

Firstsource Solutions Mumbai Office Addresses

2 locations

Suggest any other office address

Enter address

Submit

Firstsource Solutions Mumbai Ratings

based on 503 reviews

Overall Rating

3.5/5

5

186

4

134

3

77

2

34

1

72

Category Ratings

3.7

Job security

3.5

Company culture

3.4

Work-life balance

3.4

Skill development

3.4

Work satisfaction

3.1

Salary

3.0

Promotions

Firstsource Solutions Mumbai Reviews

Customer Support Associate in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jan 2025

Likes

Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime

Dislikes

Everything Only Hiring Team is good other then that Didn't get any support from them as an employee

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work related travel: This job involves Travel Within City.

CS Associate in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Nov 2024

Likes

My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing he was perfect

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read all reviews

Firstsource Solutions Mumbai Salaries

based on 2.6k salaries

Designation	Avg Annual Salary	Open Jobs
Customer Service Associate 0 - 4 years exp. · Mumbai (237 salaries)	₹1 L/yr - ₹4.5 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Customer Service Associate 1 - 8 years exp. · Mumbai (197 salaries)	₹1.4 L/yr - ₹5.5 L/yr
Login to view exact salary
Starting your career? Discover Firstsource Solutions fresher salaries in India
Customer Service Executive 0 - 5 years exp. · Mumbai (146 salaries)	₹1.4 L/yr - ₹7 L/yr	3 job openings
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Customer Service Executive 1 - 8 years exp. · Mumbai (119 salaries)	₹1.9 L/yr - ₹5.1 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Associate 0 - 7 years exp. · Mumbai (87 salaries)	₹1 L/yr - ₹7 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India

Firstsource Solutions Mumbai Jobs

Senior Customer Service Representative

Mumbai Suburban, Mumbai

0-3 Yrs

₹ 2-3 LPA

Customer Care Executive

Mumbai

0-5 Yrs

₹ 2.25-3.5 LPA

Customer Support Executive

Mumbai, Mumbai Suburban

0-5 Yrs

₹ 1.25-3 LPA

Senior Customer Support Executive

Mumbai, Mumbai Suburban

1-3 Yrs

₹ 2-3.25 LPA

Voice Process Executive

Mumbai Suburban, Mumbai

0-4 Yrs

₹ 1.25-3.5 LPA

Hiring For Chat Process

Mumbai, Mumbai Suburban

₹ 2-3 LPA

Customer Service Executive

Mumbai

₹ 1.75-2.25 LPA

Customer Care Executive

Mumbai Suburban, Mumbai

0-5 Yrs

₹ 2.5-3.25 LPA

Customer Service Executive

Mumbai, Mumbai Suburban

0-3 Yrs

₹ 1-3 LPA

CA Hiring | Immediate Joiner | Manager Finance | Malad West Mumbai

Mumbai

4-7 Yrs

Not Disclosed

Other Firstsource Solutions Offices

Bangalore / Bengaluru, Karnataka

3.7

No address available

Chennai, Tamil Nadu

3.7

3 office locations

Hyderabad / Secunderabad, Telangana

3.2

No address available

Bangalore Rural, Karnataka

4.1

No address available

Vijayawada, Andhra Pradesh

3.5

No address available

Gandhinagar, Gujarat

4.4

No address available

Siliguri, West Bengal

3.7

No address available

Bhopal, Madhya Pradesh

2.9

No address available

Navi Mumbai, Maharashtra

4.5

No address available

Indore, Madhya Pradesh

3.4

1 office location

Tiruchirappalli, Tamil Nadu

3.9

1 office location

Kolkata, West Bengal

4.9

No address available

Mumbai Suburban, Maharashtra

3.6

No address available

Jalandhar, Punjab

4.4

No address available

4.5

No address available

Hubli, Karnataka

4.9

No address available

4.9

No address available

Bhubaneswar, Odisha

4.9

No address available

Pondicherry / Puducherry, Puducherry

4.3

No address available

Coimbatore, Tamil Nadu

5.0

No address available

Gannavaram, Andhra Pradesh

3.8

No address available

Dharwad, Karnataka

5.0

No address available

Ambattur, Tamil Nadu

3.0

No address available

Ahmedabad, Gujarat

3.7

No address available

Chenani, Jammu & Kashmir

4.0

No address available

Mahad, Maharashtra

4.7

No address available

Vellore, Tamil Nadu

3.2

No address available

Companies Similar to Firstsource Solutions Mumbai

Consulting, IT Services & Consulting

3.7

• 37.5k Reviews

Advertising / PR / Events, Consulting, Healthcare / Pharma, BPO, IT Services & Consulting

3.7

• 51.2k Reviews

Financial Services, Internet, Education & Training, BPO, IT Services & Consulting

3.7

• 86.2k Reviews

Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product

3.5

• 34.7k Reviews

BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting

3.5

• 33.8k Reviews

Analytics & KPO, IT Services & Consulting, Software Product, Management Consulting

3.9

• 54k Reviews

IT Services & Consulting

3.8

• 48.2k Reviews

Internet, Analytics & KPO, IT Services & Consulting, Software Product

3.8

• 39.9k Reviews

Financial Services, Emerging Technologies, IT Services & Consulting

4.0

• 21.4k Reviews

BPO/KPO, IT Services & Consulting

3.8

• 20.2k Reviews

Teleperformance

BPO, IT Services & Consulting, Software Product

3.9

• 28.2k Reviews

Concentrix Corporation

BPO/KPO, Non-Profit, Recruitment, BPO, Software Product

3.8

• 25.5k Reviews

BPO, IT Services & Consulting

4.6

• 21.6k Reviews

BPO/KPO, Consulting, Food Processing, BPO

3.4

• 10.7k Reviews

Financial Services, BPO

3.7

• 9.4k Reviews

Conneqt Business Solutions

BPO/KPO, BPO

3.7

• 8.5k Reviews

Recruitment, BPO

3.9

• 7k Reviews

Advertising / PR / Events, BPO, Emerging Technologies

3.9

• 6.8k Reviews

Omega Healthcare

BPO

3.8

• 4.7k Reviews

Analytics & KPO, BPO

3.5

• 2.6k Reviews

BPO

3.6

• 1.9k Reviews

BPO/KPO, BPO

2.9

• 1.8k Reviews

BPO

3.9

• 1.6k Reviews

Telecom, BPO

3.4

• 1.5k Reviews

Altruist Technologies

BPO, IT Services & Consulting

3.1

• 1.4k Reviews

BPO/KPO, BPO

3.9

• 1.1k Reviews

1point1 Solutions

Law Enforcement & Security, BPO, IT Services & Consulting

3.3

• 864 Reviews

iQor Global Services

BPO, IT Services & Consulting

3.4

• 845 Reviews

Banking / Insurance / Accounting, Financial Services, Real Estate, Recruitment, Education & Training, BPO

3.6

• 783 Reviews

Sykes Business Services Of India

Recruitment, BPO

3.4

• 695 Reviews

Firstsource Solutions Mumbai Work Policy

i

based on 52 reviews in last 6 months

Work from office

83%

Hybrid

17%

Other hybrid work policies

16%

2 days/week from office

1%

Firstsource Solutions Mumbai Employee Benefits

Office cab/shuttle

46 total responses

Free meal

3 total responses

International/On-site exposure

2 total responses

Health insurance

28 total responses

+5 more benefits

Gender Based Ratings at Firstsource Solutions Mumbai

based on 458 verified reviews

Rated 3.4 for Work-life balance and 3.4 for Company culture

Rated 3.8 for Job security and 3.5 for Work-life balance

Infosys

3.7

Compare

Wipro

3.7

Compare

TCS

3.7

Compare

HCLTech

3.5

Compare

Teleperformance

3.9

• 28.2k Reviews

Concentrix Corporation

3.8

• 25.5k Reviews

3.4

• 10.7k Reviews

Conneqt Business Solutions

3.7

• 8.5k Reviews

3.9

• 7k Reviews