Firstsource Solutions Customer Service Associate salaries in Mumbai (Updated 2025)

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

Likes

Overall its a good company to start off your career with. Work culture is fun but really depends on which process you work with. Not too much of a load though. Satisfied with my time there with few ups and down which is still normal given the epidemic.

Dislikes

Most importantly it's about the salary offered which is not so competent. Incentives are process driven so don't always compensate for that. Appraisals and promotions depend on your performance and other external factors.

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

Likes

Nothing..chat process will be a boon Team mates are supportive but managers are not sometimes

Dislikes

...ocess changes suddenly without any notice and say it's a business requirements Too many calls and low salary package and takes low hike They depend mainly on incentives here

Likes

Good friendly environment no target just perform well youll get incentives company gives job when there other company rejects you.helos in difficult time.

Dislikes

They should increase the salary...yeah fmdats it other then everything is good.