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Firstsource Solutions Customer Service Associate salaries in Mumbai (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1 Lakh - ₹4.5 Lakhs
Salary of majority employees
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7% less than the average Customer Service Associate Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 4 years exp. (121 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Finance & Accounting
Customer Service Associate Salary
0 - 4 years exp. (19 salaries)
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₹1.2 L/yr - ₹3 L/yr

BFSI, Investments & Trading
Customer Service Associate Salary
0 - 4 years exp. (16 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

Human Resources
Customer Service Associate Salary
0 - 4 years exp. (9 salaries)
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₹1.5 L/yr - ₹3 L/yr

Engineering - Software & QA
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.8 L/yr

Last Updated: 8 Mar 2025

Companies similar to Firstsource Solutions for Customer Service Associate in Mumbai

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Firstsource Solutions Customer Service Associate Salary

0 - 4 years exp. (232 salaries)

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₹1 L/yr - ₹4.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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TCS Customer Service Associate Salary

0 - 8 years exp. (27 salaries)

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₹1.8 L/yr - ₹6.5 L/yr

arrow icon 45% more
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Wipro Customer Service Associate Salary

0 - 5 years exp. (33 salaries)

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₹1.6 L/yr - ₹3.3 L/yr

arrow icon 1% more
Logo
Tech Mahindra Customer Service Associate Salary

0 - 7 years exp. (240 salaries)

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₹1 L/yr - ₹6.2 L/yr

arrow icon 29% more
1 job opening
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Accenture Customer Service Associate Salary

0 - 9 years exp. (284 salaries)

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₹1.5 L/yr - ₹7 L/yr

arrow icon 62% more
12 job openings
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₹0.9 L/yr - ₹6.2 L/yr

arrow icon 7% more
5 job openings
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₹1 L/yr - ₹4 L/yr

arrow icon 9% less
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₹1.4 L/yr - ₹6 L/yr

arrow icon 35% more
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WNS Customer Service Associate Salary

1 - 7 years exp. (38 salaries)

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₹1.1 L/yr - ₹4.5 L/yr

arrow icon 10% more
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Foundever Customer Service Associate Salary

0 - 5 years exp. (22 salaries)

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₹1.7 L/yr - ₹3.1 L/yr

arrow icon 5% less
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HGS Customer Service Associate Salary

1 - 4 years exp. (8 salaries)

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₹1.4 L/yr - ₹4 L/yr

arrow icon 4% less
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₹1.4 L/yr - ₹2.7 L/yr

arrow icon 9% less
Customer Service Associate salary at Firstsource Solutions ranges between ₹1 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 232 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Associate in Mumbai

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Experience wise Firstsource Solutions Customer Service Associate salaries in Mumbai

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
Fresher  (26 salaries)

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₹1.5 L/yr - ₹4.5 L/yr
1 year  (71 salaries)

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₹1 L/yr - ₹4.5 L/yr
2 years  (62 salaries)

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₹1.2 L/yr - ₹4.5 L/yr
3 years  (45 salaries)

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₹1.6 L/yr - ₹4.5 L/yr
4 years  (28 salaries)

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₹1.2 L/yr - ₹4 L/yr
Firstsource Solutions Customer Service Associate Salary and Career Growth

From

To

Customer Service Associate

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0 - 4 years exp.

Manager

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3 - 18 years exp.

Customer Service Associate

0 - 4 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 128% hike

Assistant Manager

1 - 17 years exp.
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arrow icon 67% hike

From

To

Customer Service Associate

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0 - 4 years exp.

Deputy General Manager

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9 - 21 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1.5 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹5.1 L/yr
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₹1 L/yr - ₹7 L/yr
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₹1 L/yr - ₹3.8 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹4.8 L/yr
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₹1.9 L/yr - ₹2.28 L/yr

Top skills at Firstsource Solutions for Customer Service Associate

Customer Service Communication Skills international bpo customer support International Voice Process UK Shift upselling bpo UK Process non voice Back Office Non Voice Process Customer Handling Data Entry voice process
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Salary related reviews for Firstsource Solutions

2.8

Rated by 53 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Mar 2023

3.0
 for  Salary and Benefits

Likes

Overall its a good company to start off your career with. Work culture is fun but really depends on which process you work with. Not too much of a load though. Satisfied with my time there with few ups and down which is still normal given the epidemic.

read more
  • Skill development - Good
  • +4 more

Dislikes

Most importantly it's about the salary offered which is not so competent. Incentives are process driven so don't always compensate for that. Appraisals and promotions depend on your performance and other external factors.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2021

4.0
 for  Salary and Benefits

Likes

I Loved the culture and ambience of the Working environment, you have the job security and that's for sure. Teammates are supportive, Not Every TC is Good.

read more
  • Salary - Good
  • +4 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Thw salary is not that decent also the career growth is too slow.

read more

Finance & Accounting Department

1.0
  •  posted on 27 Apr 2022

1.0
 for  Salary and Benefits

Likes

Nothing..chat process will be a boon Team mates are supportive but managers are not sometimes

Dislikes

...ocess changes suddenly without any notice and say it's a business requirements Too many calls and low salary package and takes low hike They depend mainly on incentives here

read more
  • Salary - Bad
  • +6 more

Malad Department

4.0
  •  posted on 11 Oct 2020

3.0
 for  Salary and Benefits

Likes

Good friendly environment no target just perform well youll get incentives company gives job when there other company rejects you.helos in difficult time.

read more
  • Skill development - Good
  • +5 more

Dislikes

They should increase the salary...yeah fmdats it other then everything is good.

read more
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Firstsource Solutions Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Firstsource Solutions Mumbai?
Customer Service Associate salary at Firstsource Solutions in Mumbai ranges between ₹1.0 Lakhs to ₹4.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 7% less than the average Customer Service Associate Salary in India. Salary estimates are based on 232 latest salaries received from various employees of Firstsource Solutions Mumbai.
How does the salary of a Customer Service Associate at Firstsource Solutions Mumbai compare with the average salary range for this job?
The average salary of a Customer Service Associate at Firstsource Solutions is 7% less than the average salary of a Customer Service Associate in Mumbai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Firstsource Solutions?
Customer Service, Communication Skills, international bpo, customer support and International Voice Process are some of the popular skills required to work as a Customer Service Associate at Firstsource Solutions Mumbai.
Which similar companies are paying more than Firstsource Solutions to a Customer Service Associate in Mumbai?
  • Accenture Customer Service Associate Salary - ₹1.5 Lakhs to ₹7.0 Lakhs per year
  • TCS Customer Service Associate Salary - ₹1.8 Lakhs to ₹6.5 Lakhs per year
  • Concentrix Corporation Customer Service Associate Salary - ₹1.4 Lakhs to ₹6.0 Lakhs per year
  • Tech Mahindra Customer Service Associate Salary - ₹1.0 Lakhs to ₹6.2 Lakhs per year
  • WNS Customer Service Associate Salary - ₹1.1 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to Firstsource Solutions in Mumbai?
  • Teleperformance Customer Service Associate Salary - ₹0.9 Lakhs to ₹6.2 Lakhs per year
  • Wipro Customer Service Associate Salary - ₹1.6 Lakhs to ₹3.3 Lakhs per year
  • HGS Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.0 Lakhs per year
  • Foundever Customer Service Associate Salary - ₹1.7 Lakhs to ₹3.1 Lakhs per year
  • Altruist Technologies Customer Service Associate Salary - ₹1.4 Lakhs to ₹2.7 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Customer Service Associate at Firstsource Solutions ranges between ₹18,699 per month to ₹20,382 per month in Mumbai. The take-home salary calculation is based on the average Firstsource Solutions Customer Service Associate salary in India which ranges between ₹1.0 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Firstsource Solutions in Mumbai?
According to AmbitionBox, 48% of the Firstsource Solutions Customer Service Associates in Mumbai reported a notice period of 1 Month, 29% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 143 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Customer Service Associate salary in Mumbai ranges between ₹1 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 232 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.