Upload Button Icon Add office photos
Filter reviews by

Firstsource Solutions Customer Service Associate Reviews

based on 334 reviews
Updated 8 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.5

Company culture

3.4

Work-Life balance

3.4

Skill development

3.4

Work Satisfaction

3.1

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Firstsource Solutions Customer Service Associate Reviews

334 reviews found

Sort by: Popular

Similar companies

View All
Infosys Reviews
3.7
 • 37k Reviews
Wipro Reviews
3.7
 • 50.6k Reviews
TCS Reviews
3.7
 • 85.2k Reviews
HCLTech Reviews
3.5
 • 34.2k Reviews
Tech Mahindra Reviews
3.6
 • 33.5k Reviews
Accenture Reviews
3.9
 • 53.3k Reviews
Cognizant Reviews
3.8
 • 47.7k Reviews
Capgemini Reviews
3.8
 • 39.4k Reviews
IBM Reviews
4.1
 • 21.3k Reviews
LTIMindtree Reviews
3.9
 • 19.9k Reviews
View more

View More

Top Firstsource Solutions Customer Service Associate Interview Questions

Q1. Do you know the english well and have a skill of computer
Q2. What do watch Netflix for ?

Get interview-ready with top interview questions

View all 6 questions
Q3. First source solutions founder explanation
Q4. First source solutions detail
Logo
You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Firstsource Solutions's Customer Service Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 334 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job Security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.1 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.5 at Firstsource Solutions by 334 employees. While job security is rated 3.7 and work-life balance is rated 3.4 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.
Is work from home available in Firstsource Solutions?
According to AmbitionBox, 31% Firstsource Solutions employees work from home permanently (based on 13 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Firstsource Solutions Customer Service Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

54%
Permanent work from home

Permanent work from home

31%
Hybrid

Hybrid

15%

Other hybrid work policies

15%

Gender Based Ratings for Firstsource Solutions Customer Service Associate

based on 316 reviews
3.6
Rated by 108 Women

Rated 3.7 for Job Security and 3.5 for Company Culture

women
3.7
Rated by 208 Men

Rated 3.6 for Job Security and 3.5 for Company Culture

men

Working Days for Firstsource Solutions Customer Service Associate

based on 334 reviews
Rotational Shift
43%
Monday to Friday
30%
Monday to Saturday
18%
Other
6%
Alternate Saturday off
3%

Work Timings for Firstsource Solutions Customer Service Associate

based on 334 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 4.30am)
60%
6%
2%
32% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Service Associate

based on 334 reviews
Day shift
Night shift
69%
31%

Business Travel for Firstsource Solutions Customer Service Associate

based on 334 reviews
No travel
65%
Within city
31%
Within country
3%
International travel
1%
Firstsource Solutions Customer Service Associate Salary
based on 1.1k salaries
₹0.9 L/yr - ₹5 L/yr
9% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
25 total responses
freemeal
Free meal
4 total responses
healthInsurance
Health insurance
14 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
Compare Firstsource Solutions with

Infosys

3.7
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company