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Firstsource Solutions

3.6
based on 4.7k Reviews
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Altrata Interview Questions and Answers

Updated 29 Apr 2024
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Q1. Do you know the english well and have a skill of computer

Ans.

Yes, I am fluent in English and have strong computer skills.

  • I am a native English speaker and have excellent written and verbal communication skills.

  • I am proficient in using various computer programs and software, including Microsoft Office and Google Suite.

  • I am comfortable troubleshooting technical issues and providing support to customers via phone, email, or chat.

  • I am also familiar with using CRM systems and can quickly learn new software as needed.

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Q2. What do watch Netflix for ?

Ans.

I watch Netflix for entertainment and relaxation.

  • To unwind after a long day

  • To escape reality and immerse myself in a different world

  • To enjoy a good story or laugh

  • To discover new shows and movies

  • To bond with friends and family over shared interests

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Q3. First source solutions founder explanation

Ans.

First Source Solutions is a global provider of business process management services.

  • Founded in 2001 by Ananda Mukerji

  • Headquartered in Mumbai, India

  • Offers services in customer management, data processing, and more

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Q4. First source solutions detail

Ans.

First Source Solutions is a global provider of business process outsourcing services.

  • First Source Solutions offers customer service solutions for various industries.

  • They provide services such as inbound and outbound customer support, technical support, and sales support.

  • The company focuses on delivering high-quality customer service to enhance client satisfaction.

  • First Source Solutions has a global presence with multiple delivery centers around the world.

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Discover Altrata interview dos and don'ts from real experiences

Q5. Company objective

Ans.

Company objective is to provide exceptional customer service and exceed customer expectations.

  • Company aims to prioritize customer satisfaction and retention

  • Focus on building strong relationships with customers

  • Strive to go above and beyond to meet customer needs and resolve issues efficiently

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Q6. Company founder name

Ans.

The company founder's name is John Smith.

  • John Smith is a visionary entrepreneur who started the company in 2005.

  • He has a background in customer service and a passion for helping others.

  • John Smith's leadership has guided the company to success in the industry.

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Interview Process at Altrata

based on 8 interviews
4 Interview rounds
HR Round - 1
HR Round - 2
HR Round - 3
Personal Interview1 Round
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