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Firstsource Solutions
3.7
based on 4.6k Reviews
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Firstsource Solutions Customer Service Associate Benefits
Updated on 15 Aug, 2022
Employer verified benefits
Job Training
Soft Skill Training
Cafeteria
Employee reported benefits
8 benefits available at Firstsource Solutions
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Office Perks
66 total responses
Cafeteria
34 total responses
Office cab/shuttle
25 total responses
Free meal
4 total responses
Child care facility
2 total responses
Professional Support & Learning
46 total responses
Job/Soft skill training
39 total responses
Professional degree assistance
7 total responses
Health & Insurance
14 total responses
Health insurance
14 total responses
Time Off
no data available
Financial Benefits
no data available
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Firstsource Solutions Customer Service Associate Benefit Reviews by Employees
Customer Service Associate in Bangaloreposted on 13 Jun 2018Job security, pay varies, when comes to basic pay, the worst in the industry,. they pay the lowest because incentives but all dont get the same opportunity to earn incentives, transport and canteen facilities are terrible.. if career is your priority, then dont ever go there, if you are smart and if Read More
Customer Service Associate in Giftcityposted on 26 Feb 2022Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.company policies are very good. Appraisals are fair and they give good salary hike and bonus every year. Read More
Customer Service Associate Customer Success, Service & Operationsposted on 16 Nov 2023Firstsource company is a good place to work here and have to increase a skill development in the company Read More
Customer Service Associate in Chennai, Tamil Naduposted on 16 Mar 2020While working this company transport and canteen are too bad and salary Read More
Customer Service Associate in BangaloreAviation & Aerospaceposted on 2 Apr 2018Cab facility, cafeteria,career growth, politics Read More
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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Firstsource Solutions Customer Service Associate Reviews and Ratings
based on 343 reviews
3.5/5
Rating in categories
3.3
Skill development
3.4
Work-life balance
3.1
Salary
3.6
Job security
3.4
Company culture
2.8
Promotions
3.3
Work satisfaction
Reviews
Nothing like it.
Explore 343 Reviews and Ratings
Top Firstsource Solutions Customer Service Associate Interview Questions
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