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Firstsource Solutions Customer Service Associate Chennai Reviews

Updated 1 Dec, 2024
Overall Rating
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3.9/5
based on 57 reviews

Rating distribution

Category Ratings

3.9

Job security

3.7

Company culture

3.7

Skill development

3.5

Work-life balance

3.5

Work satisfaction

3.3

Promotions

3.1

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

41% employees reported

Flexible timing

Flexible timing

48% employees reported

Within city

Within city

50% employees reported

Gender based rating

4.5
female

Rated by Women

23 reviews

3.5
male

Rated by Men

31 reviews

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Top Mentions in Firstsource Solutions Customer Service Associate Chennai Reviews

57 reviews found

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Top Firstsource Solutions Customer Service Associate Interview Questions

Q1. Do you know the english well and have a skill of computer
Q2. What do watch Netflix for ?

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Q3. First source solutions founder explanation
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People also ask about Firstsource Solutions, Chennai Customer Service Associates

Is Firstsource Solutions, Chennai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 55 employee reviews, it's clear that most customer service associates have an average experience working at Firstsource Solutions, Chennai. Job security holds the highest rating at 3.9, while salary is rated the lowest amongst all factors at 3.1. Read reviews about salary on AmbitionBox.
Does Firstsource Solutions, Chennai pay their Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Chennai customer service associates rate their salary and benefits at 3.1 out of 5, based on 55 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Chennai's customer service associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Chennai for customer service associates, click here .
How is the work culture at Firstsource Solutions, Chennai for Customer Service Associates?
Work culture at Firstsource Solutions, Chennai for customer service associates is rated 3.7 out of 5 by 55 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions, Chennai for Customer Service Associates?
Based on 55 reviews on AmbitionBox, Firstsource Solutions, Chennai's customer service associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Chennai.

Tell us how to improve this page.

20% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
5 total responses
+1 more benefit
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