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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 10 Mar, 2025

Overall Rating

2.7/5

based on 9 reviews

Rating distribution

0 (0%)

5 (55.6%)

1 (11.1%)

0 (0%)

3 (33.3%)

Category Ratings

3.2

Salary

3.0

Work-life balance

2.7

Work satisfaction

2.0

Company culture

2.0

Promotions

1.9

Skill development

1.7

Job security

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

57% employees reported

Flexible timing

75% employees reported

Within city

60% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

2 reviews

2.8

Rated by Men

7 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2025

Likes

Nothing to be happy about.

Salary - Good
Work-life balance - Good

Dislikes

Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More

Skill development - Bad
Job security - Bad
Promotions - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 10 Mar 2025