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Firstsource Solutions

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based on 4.6k Reviews

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Firstsource Solutions Team Lead Operations Hyderabad / Secunderabad Reviews

Updated 15 Jan, 2025

Overall Rating

2.6/5

based on 5 reviews

Rating distribution

5

0 (0%)

4

3 (60.0%)

3

0 (0%)

2

1 (20.0%)

1

1 (20.0%)

Category Ratings

3.2

Job security

2.8

Work-life balance

2.8

Work satisfaction

2.4

Salary

2.3

Promotions

2.2

Company culture

1.8

Skill development

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Firstsource Solutions is rated 2.6 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects a below average employee experience, indicating poor satisfact ... Read more

Firstsource Solutions is rated 2.6 out of 5 stars on AmbitionBox, based on 5 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 15 Jan 2025

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Job security - Good

Dislikes

The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Apr 2024

Likes

Supportiveness and transparent leadership.

Work satisfaction - Good
Company culture - Good

Dislikes

No job security with short term projects

Skill development - Poor
Job security - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2024

Likes

It was a good experience and I got promoted as team lead in fourstsource. If you have right skillset you can achieve here

Promotions - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

No flexibility. No job security.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Other-BFSI, Investments & Trading Department

1.0

posted on 15 Dec 2023

Overall Rating

Bad

Team Lead Operations in Hyderabad / Secunderabad

Lending Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2021

Likes

It's a good place to work

Skill development - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Lot of deployment

Salary - Poor
Job security - Bad

Work Details

Pretty good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Read Firstsource Solutions Reviews based on similar designations

3.7

Senior CSA

(8)

2.0

Senior Quality Analyst

(4)

Top trending discussions

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Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Team Lead Operations Jobs at Firstsource Solutions

Team Lead Operations

Hyderabad / Secunderabad

2-7 Yrs

₹ 8-14 LPA

More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

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Firstsource Solutions Team Lead Operations Reviews by Locations

Firstsource Solutions Team Lead Operations Bangalore / Bengaluru Reviews
Firstsource Solutions Team Lead Operations Mumbai Reviews
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Firstsource Solutions Team Lead Operations Gandhinagar Reviews

Firstsource Solutions Hyderabad / Secunderabad Reviews by Designations

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Firstsource Solutions Team Lead Hyderabad / Secunderabad Reviews
Firstsource Solutions Senior CSA Hyderabad / Secunderabad Reviews
Firstsource Solutions Associate Hyderabad / Secunderabad Reviews
Firstsource Solutions Senior Process Associate Hyderabad / Secunderabad Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 75% of employees reported the working days at Firstsource Solutions as Monday to Friday. 50% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Reviews >
Firstsource Solutions Team Lead Operations Hyderabad / Secunderabad Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos

+12

more

Firstsource Solutions Team Lead Operations Salaries in Hyderabad / Secunderabad

based on 9 salaries

₹3.8 L/yr - ₹11 L/yr

17% more than the average Team Lead Operations Salary in India

View more details

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