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Firstsource Solutions

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based on 4.3k Reviews

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Firstsource Solutions Team Lead Operations Bangalore / Bengaluru Reviews

based on 13 reviews

Updated 3 Sep, 2023

Overall Rating

4.7/5

How AmbitionBox ratings work?

Category Ratings

4.6

Work Satisfaction

4.4

Job Security

4.4

Company culture

4.4

Work-Life balance

4.2

Skill development

4.1

Promotions/Appraisal

4.1

Salary & Benefits

Top Mentions in Firstsource Solutions Team Lead Operations Bangalore / Bengaluru Reviews

13 reviews found

Sort by: Popular

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 31 Jul 2023

Likes

Very good place to work here, in my project there is no work pressure but we don't get my much hike on salaries.

Dislikes

Promoting employees is different process They create interview & if clear it then only they will give promotion

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Sep 2023

Likes

Great Atmosphere Flexible

Dislikes

Transport Cab

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Firstsource Solutions

View All

a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Apr 2022

Likes

Nothing there to say in terms of negativity😜

Work Details

Work days: Rotational Shift (Flexible Timings)

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Inbound Process Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Apr 2022

Likes

Job security, career growth

Dislikes

Skill development, work culture

Work Details

So bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Team Lead Operations in Bangalore / Bengaluru

Closing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2022

Likes

First is a very good place to work and who really work will stay at FirstSource.

Dislikes

No issues

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 May 2022

Likes

Best leadership team to support the associates

Dislikes

Nothing like that

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead Operations in Bangalore / Bengaluru

Team Leadership Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 May 2022

Likes

Good working environment.

Dislikes

NA

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Employee Benefits

Overall Good

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Team Lead Operations in Bangalore / Bengaluru

Us Mortgage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Good place to work

Dislikes

Nothing

Work Details

Awesome

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Bangalore / Bengaluru

Mortgage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Dec 2021

Likes

Working environment

Dislikes

Salary compensation

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Us Mortgage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Mar 2022

Likes

Environmental

Dislikes

Annual Hike

Work Details

Balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 15 Sep 2018

Likes

Best place to work for 2 segments, People with first option (startup with no experience) and people with no option ( no bar on age and qualification)

Dislikes

No co ordination with Hr and Managers when required by Team leader, Talk about people centric with associates but always process centric when comes to growth of employee

Work Details

Was hectic and no co ordination with Hr and Managers, and team leader suffers the brunt,

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 30 Sep 2019

Likes

Skill management and growth.

Dislikes

People management and employee engagement.

Work Details

Worked as a team leader for almost 5.3 years. Team management, query handling employee engagement.

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Feb 2019

Likes

Good family ,Good environment,having growth,learning new things etc

Dislikes

Nothing

Work Details

Was working as a process lead for vodafone process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Firstsource Solutions Team Lead Operations Reviews by Locations

Firstsource Solutions Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Reviews >
Firstsource Solutions Team Lead Operations Bangalore / Bengaluru Reviews

Gender Based Ratings for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

based on 13 reviews

Rated 5.0 for Work-Life Balance and 5.0 for Company Culture

Rated 4.6 for Work Satisfaction and 4.4 for Job Security

Working Days for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

based on 13 reviews

Monday to Friday

61%

Rotational Shift

31%

Other

8%

Work Timings for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

based on 13 reviews

Flexible timing

Strict (6pm - 3am)

Strict (7.30pm - 4.30am)

69%

8%

8%

15% employees reported other strict timings

Shift Timings for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

based on 13 reviews

Night shift

Day shift

75%

25%

Business Travel for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

based on 13 reviews

No travel

53%

Within city

31%

International travel

8%

Within country

8%

Firstsource Solutions Team Lead Operations Salaries in Bangalore / Bengaluru

based on 109 salaries

₹2.4 L/yr - ₹9.6 L/yr

At par with the average Team Lead Operations Salary in India

View more details

Employee Benefits for Firstsource Solutions Team Lead Operations Bangalore / Bengaluru

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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