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First Source

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3.7

based on 4.3k Reviews

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First Source Customer Service Associate Bangalore / Bengaluru Reviews

based on 63 reviews
Updated 8 Oct, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Job Security

3.2

Work-Life balance

3.1

Company culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in First Source Customer Service Associate Bangalore / Bengaluru Reviews

63 reviews found

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What people are saying about First Source

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a quality analyst
5d
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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Top First Source Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. Do you know the english well and have a skill of comput ... read more
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asked in Customer Service Associate interview
Q2. What do watch Netflix for ?
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asked in Customer Service Associate interview
Q3. First source solutions founder explanation
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asked in Customer Service Associate interview
Q4. First source solutions detail
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asked in Customer Service Associate interview
Q5. Company objective
View answer (1)
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People also ask about First Source, Bangalore / Bengaluru Customer Service Associates

Is First Source, Bangalore / Bengaluru a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 63 employee reviews, it's clear that most customer service associates have an average experience working at First Source, Bangalore / Bengaluru. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does First Source, Bangalore / Bengaluru pay their Customer Service Associates well?
According to AmbitionBox reviews, First Source, Bangalore / Bengaluru customer service associates rate their salary and benefits at 3.0 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about First Source, Bangalore / Bengaluru's customer service associates salaries here and to read reviews specifically about salary and benefits at First Source, Bangalore / Bengaluru for customer service associates, click here.
How is the work culture at First Source, Bangalore / Bengaluru for Customer Service Associates?
Work culture at First Source, Bangalore / Bengaluru for customer service associates is rated 3.1 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source, Bangalore / Bengaluru for customer service associates, click here.
How is the job security at First Source, Bangalore / Bengaluru for Customer Service Associates?
Based on 63 reviews on AmbitionBox, First Source, Bangalore / Bengaluru's customer service associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at First Source, Bangalore / Bengaluru for customer service associates, click here.

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First Source Customer Service Associate Reviews by Locations

First Source Bangalore / Bengaluru Reviews by Designations

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AmbitionBox has 63 First Source reviews submitted by First Source employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Source is the right company for you. 65% of employees rep...orted the working days at First Source as Rotational Shift. 63% employees reported the work timings at First Source as Flexible timing. Read more

Gender Based Ratings for First Source Customer Service Associate Bangalore / Bengaluru

based on 59 reviews
3.3
Rated by 25 Women

Rated 3.5 for Skill Development and 3.3 for Job Security

women
3.6
Rated by 34 Men

Rated 3.4 for Job Security and 3.3 for Skill Development

men

Working Days for First Source Customer Service Associate Bangalore / Bengaluru

based on 63 reviews
Rotational Shift
65%
Monday to Saturday
15%
Monday to Friday
10%
Alternate Saturday off
6%
Other
4%

Work Timings for First Source Customer Service Associate Bangalore / Bengaluru

based on 63 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30pm - 6.30am)
63%
8%
4%
25% employees reported other strict timings

Shift Timings for First Source Customer Service Associate Bangalore / Bengaluru

based on 63 reviews
Day shift
Night shift
60%
40%

Business Travel for First Source Customer Service Associate Bangalore / Bengaluru

based on 63 reviews
No travel
70%
Within city
26%
International travel
2%
Within country
2%
First Source Customer Service Associate Salaries in Bangalore / Bengaluru
based on 380 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits for First Source Customer Service Associate Bangalore / Bengaluru
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
meal
Cafeteria
7 total responses
softskill
Job/Soft skill training
4 total responses
+1 more benefit
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