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Firstsource Solutions Customer Service Associate Bangalore / Bengaluru Reviews

based on 7 reviews
Updated 31 Jan, 2022

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Job Security

3.2

Work-Life balance

3.1

Company culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in Firstsource Solutions Customer Service Associate Bangalore / Bengaluru Reviews

7 reviews found for "job security"

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People also ask about Firstsource Solutions, Bangalore / Bengaluru Customer Service Associates

Is Firstsource Solutions, Bangalore / Bengaluru a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 7 employee reviews, it's clear that most customer service associates have an average experience working at Firstsource Solutions, Bangalore / Bengaluru. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Firstsource Solutions, Bangalore / Bengaluru pay their Customer Service Associates well?
According to AmbitionBox reviews, Firstsource Solutions, Bangalore / Bengaluru customer service associates rate their salary and benefits at 3.0 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Bangalore / Bengaluru's customer service associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Bangalore / Bengaluru for customer service associates, click here.
How is the work culture at Firstsource Solutions, Bangalore / Bengaluru for Customer Service Associates?
Work culture at Firstsource Solutions, Bangalore / Bengaluru for customer service associates is rated 3.1 out of 5 by 7 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions, Bangalore / Bengaluru for customer service associates, click here.
How is the job security at Firstsource Solutions, Bangalore / Bengaluru for Customer Service Associates?
Based on 7 reviews on AmbitionBox, Firstsource Solutions, Bangalore / Bengaluru's customer service associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions, Bangalore / Bengaluru for customer service associates, click here.

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Gender Based Ratings for Firstsource Solutions Customer Service Associate Bangalore / Bengaluru

based on 59 reviews
3.3
Rated by 25 Women

Rated 3.5 for Skill Development and 3.3 for Job Security

women
3.6
Rated by 34 Men

Rated 3.4 for Job Security and 3.3 for Skill Development

men

Working Days for Firstsource Solutions Customer Service Associate Bangalore / Bengaluru

based on 64 reviews
Rotational Shift
65%
Monday to Saturday
15%
Monday to Friday
10%
Alternate Saturday off
6%
Other
4%

Work Timings for Firstsource Solutions Customer Service Associate Bangalore / Bengaluru

based on 64 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30pm - 6.30am)
63%
8%
4%
25% employees reported other strict timings

Shift Timings for Firstsource Solutions Customer Service Associate Bangalore / Bengaluru

based on 64 reviews
Day shift
Night shift
60%
40%

Business Travel for Firstsource Solutions Customer Service Associate Bangalore / Bengaluru

based on 64 reviews
No travel
70%
Within city
26%
International travel
2%
Within country
2%
10% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
meal
Cafeteria
7 total responses
softskill
Job/Soft skill training
4 total responses
+1 more benefit
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