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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Customer Service Associate Indore Reviews

Updated 15 Jan, 2024

Overall Rating

5.0/5

based on 7 reviews

Rating distribution

5 (100.0%)

0 (0%)

Category Ratings

4.9

Salary

4.6

Company culture

4.6

Work-life balance

4.4

Work satisfaction

4.2

Promotions

4.1

Job security

4.1

Skill development

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Strict (4am - 1pm)

75% employees reported

No travel

75% employees reported

View more detailed insights

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7 reviews found

Sort by: Popular

Customer Service Associate in Indore

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2024

Likes

Work culture is amazing

Salary - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Pressure is very high

Promotions - Poor

Customer Service Associate in Indore

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2018

Likes

First source is one of the best company ,this environment in batter and career growth opportunites many more learnig skills devlopment and salary months last day provide is the very well.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Sometimes pick hours work loud and shift timing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Indore

Csa Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2020

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Leave

Work Details

Csa

Work timings: Flexible Timings

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Customer Service Associate in Indore

Operation Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 03 Jan 2020

Likes

Good team bounding with job securities.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Low salary with time issue.

Work Details

Taking calls from the customer and give them the proper resolution.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Indore

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Mar 2020

Likes

Overall good company, best team, best boss, hr is also supportive, every month rnr activity, every six month appraisal

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Only pressure is too high when call flow is much..

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Firstsource Solutions Customer Service Associate Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more