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Firstsource Solutions

Compare

3.7

based on 4.6k Reviews

Video summary

About
Reviews
4.6k
Salaries
22.2k
Interviews
294
Jobs
117
Benefits
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Filter reviews by

Firstsource Solutions Customer Service Associate Bhopal Reviews

Updated 7 Jan, 2024

Overall Rating

1.4/5

based on 9 reviews

Rating distribution

5 (55.6%)

3 (33.3%)

0 (0%)

1 (11.1%)

Category Ratings

4.9

Job security

4.7

Work satisfaction

4.6

Company culture

4.6

Skill development

4.3

Salary

4.2

Promotions

4.1

Work-life balance

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

43% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

3 reviews

4.9

Rated by Men

5 reviews

Firstsource Solutions is rated 1.4 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfact ... Read more

Firstsource Solutions is rated 1.4 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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9 reviews found

Sort by: Popular

Customer Service Associate in Bhopal

Full Time

Customer Success Department

1.0

posted on 07 Jan 2024

Overall Rating

Customer Service Associate in Bhopal

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 May 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Service Associate in Bhopal

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 23 Apr 2019

Likes

Team work is all in the company. The most important thing is environment of the office and staff.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Their was a very bad experience of lunch timings. We have to wait a lot to got our lunch break.

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bhopal

Bhopal Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2018

Likes

Awesome workplace.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to mention for dislike Firstsource is awesome.

Work Details

Working in Firstsource solutions is very exciting for it's a very nice company to work with.

Work days: Rotational Shift (Strict Timings)

Employee Benefits

Compoff, insentive

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Customer Service Associate in Bhopal

CSA Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Sep 2017

Likes

Teammates are all good and if we talk abt training that is also awesome security is much better career growth is also there salary is less according to work everything is good all though it's a nice place to work.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Everything is awesome but if talk about salary that is much lesser according to work all though it's good.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Bhopal

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2019

Likes

Thanku

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

May be

Work Details

Nice experience

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Bhopal

TPR Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 28 Dec 2018

Likes

Work environment and also like the rehire policy.

Skill development - Good

Dislikes

Slow career growth

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Customer Service Associate in Bhopal

BPO Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 May 2019

Likes

Shift job

Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less time break for lunch

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Bhopal

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 May 2019

Likes

I want to work firstsource solution bcs i ve experience n work with also.

Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Return to all reviews

Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

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Firstsource Solutions Customer Service Associate Reviews by Locations

Firstsource Solutions Customer Service Associate Bangalore / Bengaluru Reviews
Firstsource Solutions Customer Service Associate Chennai Reviews
Firstsource Solutions Customer Service Associate Mumbai Reviews
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Firstsource Solutions Customer Service Associate Siliguri Reviews
Firstsource Solutions Customer Service Associate Gandhinagar Reviews
Firstsource Solutions Customer Service Associate Bangalore Rural Reviews
Firstsource Solutions Customer Service Associate Navi Mumbai Reviews
Firstsource Solutions Customer Service Associate Hyderabad / Secunderabad Reviews
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Firstsource Solutions Customer Service Associate Tiruchirappalli Reviews

Firstsource Solutions Bhopal Reviews by Designations

Firstsource Solutions Customer Service Executive Bhopal Reviews
Firstsource Solutions Customer Care Executive Bhopal Reviews
Firstsource Solutions C.S.A Bhopal Reviews
Firstsource Solutions Senior Executive Bhopal Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 57% of employees reported the working days at Firstsource Solutions as Rotational Shift. 57% employees reported the work timings at Firstsource Solutions as Strict timing. Read more